The British Franchise Association
The British Franchise Association (bfa), was formed to act in the interests of the industry as a whole in assessing and accrediting franchising companies as those which meet its criteria for the structure of the franchise business, the terms of the contract between franchisor and franchisee, the testing of the system and its success as a franchise.
Ashtons Franchise Consulting
Nick Williams is an experienced national and international franchise development consultant who has worked in the UK franchise industry since 2000.
Richard Holden has over 30 years of experience working at Lloyds Bank and has spent the last 8 years heading up the bank’s franchise team.
David Spackman has spent many years on both sides of franchising, giving him a unique perspective on the sector. First as a franchisee himself, providing specialist property recruitment services, then as head of franchising for Belvoir property group, and latterly in his current role as director of franchising for Newton Fallowell.
David Bigmore & Co
David Bigmore is the founder of David Bigmore & Co, Solicitors, based in the North West and the City of London. The firm is recognised as one of the leading legal firms in the UK specialising in Franchise Law.
The Franchising Centre
Brian is a recognised leader in the UK and International franchise industry. He writes regularly for the UK franchising and business media.
Lindsay joined the Army at 16 as a Military Accountant in 1976. Completing training in August 1977, spending time with various infantry and logistics regiments in the UK, 3 tours of Northern Ireland, 2 years in Cyprus, Germany, visits to Louisville Kentucky with 101st Airborne Division, Edinburgh/Cyprus with 1st Battalion Argyll and Sutherland Highlanders.
Suzanne Melville is the Marketing Manager for whichfranchise and has over 16 years of experience in franchising. Suzanne is very experienced in franchisee recruitment, working closely with franchisors to help produce tailored solutions for their franchisee recruitment needs.
The Franchising Centre
Iain has been involved in matching individuals to opportunities for virtually all of his working life. Following university, Iain moved into IT sales with a major international computer manufacturer and subsequently joined IT resourcing company Computer People.
David joined The TaxAssist Direct Group in 2009 with the responsibility for franchisee recruitment in the UK. In 2014 David moved to a new role as Head of International Franchising supporting the Executive Director Team with the expansion of the TaxAssist Accountants brand to selected International Markets.
The Franchising Centre
Farrah has unrivalled experience in international franchising and has been operating in this field since 1984. Initially working for major corporations, such as Burger King and Arcadia Group Plc, Farrah began advising businesses as a consultant in 1996. Farrah is now recognised as one of the leading authorities on international franchising and her expertise is sought by companies around the world.
Alan Wright set up leading infection control company Bio-Rite in 2011, to provide tailored services to the NHS, Local Authorities, care and nursing homes.
Martin is ranked as a leading individual in Franchising in the Chambers Guide to the Legal Profession 2015. He adds depth to the practice's franchising offering with his corporate and commercial experience, which includes contracts, purchases and sales. He advises an enviable list of business clients, and sources say: "He has always displayed sound knowledge with excellent presentation skills and technical ability."
The Franchise Development Centre
Bill has been active in franchising since 1994 working with both franchisors and franchisees. His business background covers a diverse range of sectors from retail to recruitment with his roles encompassing customer service, training, sales and marketing. As Franchise Director of a national recruitment company he has been instrumental in the launch of numerous successful franchisee start- ups.
A leading proponent of sustainable franchise development, Tony Urwin has helped local, national and foreign businesses to become—and stay—successful franchisors in markets worldwide since 1999.
Revive! Auto Innovations
Cathryn Hayes, Franchise Director at Revive! Auto Innovations, has over 20 years’ experience in franchising, formerly as Head of Franchising at HSBC and more recently as British Franchise Association (bfa) Head of Business Support. She has a high profile within the franchise industry, having been a judge for the prestigious bfa HSBC Franchisor and Franchisee of the Year Awards for many years, chairing the panel in 2015. Cathryn contributes regular articles to the franchise press and other business media, as well as presenting at franchise exhibitions, bfa events and conferences, franchise and business events. She has achieved the bfa’s Qualified Franchise Professional status.
Lee Eaton, Signs Express
Lee Eaton is the owner of Signs Express (Manchester) and the 2015 winner of the BFA (British Franchise Association) Franchisee of the Year award.
Andrew is a Partner in Ashfords' Commercial Litigation Team specialising in Franchise, Distribution and Agency matters. He is recognised as one of the South West's leading dispute lawyers. His work principally focuses on commercial contract disputes particularly those relating to franchising. He also has significant experience of injunctory proceedings including freezing, restraint of trade and search orders.
John H Pratt
John Pratt is the immediate past Legal Advisor to the British Franchise Association and a past Chair of the International Bar Association’s International Franchise Committee and Director of the American Bar Association’s International Franchising Division.
Mike is a specialist in the area of Franchise Recruitment. He helps franchisors understand what changes they need to consider to make their franchise more attractive to potential buyers; he also suggests and implements different processes and collateral to get higher quality leads into the recruitment system.
Gay Turner PR
Gay Turner, MCIPR, has headed campaigns to promote a diverse range of businesses, charities and other organisations, from small enterprises to multi-national companies. She has wide experience of all aspects of public relations activity from routine media relations to organising and co-ordinating special events. She set up GTPR 18 years ago.
Smith & Henderson
Steve is a Partner at Smith & Henderson, which helps reputable franchisors to recruit more suitable franchisees.
David's work is mainly of a commercial nature and covers a wide range of disciplines including professional partnership advice, joint venture agreements, general commercial agreements, and copyright matters. David has particular experience in the healthcare (particularly pharmaceutical and the acquisition of branded products) and logistics (including aviation) sectors.
Stevens & Bolton
Andrew is a commercial disputes partner at Stevens & Bolton LLP and a member of its franchising team, as ranked in both the Legal 500 and Chambers UK Legal Directory.
Rev PR is a specialist franchise PR agency Headed up by industry experts Sally Anne Butters and Lucy Maisey, the team at Rev PR focus on PR to boost the businesses of franchisors and franchisees alike.
Moreland Insurance Brokers
Maurice Logie is owner and director of long-established insurance brokers Moreland, now one of Scotland's most successful independent sector specialists.
Berkeley Harris heads up the UK network of WPA and is presently the Deputy Chairman of the British Franchise Association.
Michael Johnson has been the Managing Director of Card Connection since 1999.
The Marketing Gym
Dee Blick has 30 years’ marketing experience gained working with blue chip organisations but mostly with small/medium businesses. She has a track record of planning and delivering successful campaigns generating £10 million plus sales on a shoestring budget. Dee was a keynote speaker at the June 2013 bfa Conference in London
Grégoire Toulouse is a French lawyer registered with the Paris Bar. He is a Partner at Taylor Wessing France and Head of the Franchise Practice Group.
Suzie is an active member of the UK and International franchise communities, and having grown her own franchise businesses both UK and Internationally within the retail and professional services industries, she is a regular key note speaker at leading franchising and business events.
Bird & Bird
Graeme is a partner in the Commercial Group of Bird & Bird, based in London. Graeme Payne is one of the leading advisers on franchising issues. He works closely with businesses to determine and develop the most commercially appropriate expansion models and routes to market.
Jo Nockels trains new and existing TaxAssist Accountants franchisees and produces and edits technical material on behalf of the network. She also helps to manage the network’s social media profile.
Aspray is a UK leading property damage, insurance claims management company specialising in all types of residential and commercial property.
Anthony Round joined Papa John’s as Business Development Manager in 2012. He has more than 20 years’ experience in the franchising industry, with previous senior roles at Dominos, Pizza Hut, Dwyer Group and Cash Generators.
Stuart has hands-on experience of franchise territory mapping for over 150 brands in the UK and internationally. He works with a range of franchisors helping new franchises to establish strong territory foundations and supports international brands to analyse complex networks and apply best practise territory management.
Andy Smith is Head of Franchise Recruitment at Belvoir! I have been involved in corporate sales for many years. I used my experience and success to make the transition to my own Estate Agency business in 2006. The crash in 2008 was the main reason for that business failing, where I learnt a very important lesson. My move into franchising was therefore no accident and has left me determined to see aspirational business people succeed, supported by the Belvoir franchise Brand, System and Model.
Fiona is a Senior Associate Solicitor at Freeths LLP and Head of Freeths Franchise. She advises on setting up and managing franchise networks, the preparation of master and standard franchise contracts, regulatory compliance, the management and removal of underperforming franchisees, termination of franchise contracts, enforceability of restrictive covenants, leveraging your franchise brand and franchise e-commerce.
Sarah Carlile is the Founding Director of Coconut Creatives, the franchise industry’s leading and award-winning provider of marketing services for franchise recruitment.
David Williams Q.F.P.
The Royal Bank of Scotland
David is Director of Franchising for RBS England & Wales and NatWest Scotland.
Stevens and Bolton
Nicola is a commercial partner and heads up the franchise team at Stevens & Bolton. She specialises in the commercial aspects of franchising, advising both franchisors and franchisees but with a particular focus on international expansion.
Chris Roberts is an experienced and successful Business Consultant and co-owner of Franchise Finance Limited, the leading provider of Finance, Business Consultancy and Finance Training to the UK Franchising industry.
Harper MacLeod LLP
Andrew acts on behalf of franchisors and franchisees throughout the UK on all manner of franchising issues including helping businesses to franchise, buying and selling franchised businesses, controlling franchise networks and managing franchise disputes.
Manzoor G.K. Ishani
Manzoor Ishani is a senior consultant solicitor with Sherrards, a commercial law practice advising franchisors and franchisees in the UK and internationally. He has specialised in franchising for more than 30 years and is a former member of the legal committee of the BFA and co-author of Franchising in the UK, Franchising in Europe and Franchising in Canada.