Franchisee: Hugh O’Neill
Territory: Bromley & Dartford
Franchise: Recognition Express
Commenced Trading: May 2010
Previous Job: Regional Business Manager for a Contract Caterer

Why did you choose to buy into a franchise?

Scary starting a business from scratch, wanted something that was proven and with a support structure.

Why did you choose Recognition Express?

I knew of Recognition Express as they used to supply my last company badges, I did not realise the extent of what they did. When I did my research, I was impressed with the quality of products I could supply, the margin that could be achieved, the low overhead costs and the support that would be offered.

I spoke to an existing Franchise Owner, Stuart Fisher said ‘you get what is on the tin’ and he is right!

How have you found the training and support given by Recognition Express?

Comprehensive and supportive.

How do you see your business progressing over the next three years?

In the first 3 years I see myself developing a solid base on which to grow the business. I

What has been the response of customers?

We are competitive on pricing (not the cheapest), but we also provide an excellent personal service

What quality would you say is most important in your role?

Hardworking, a good listener, a passion to make your business a success

Do you have any advice to anybody considering Recognition Express as a franchise?

The franchise has everything you need to make a successful business, it is then up to you! I love it!