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Our franchisor interviews have been designed to give you an insight into specific franchise businesses and how they were started. By interviewing the franchisor, we can arm you with their perspective on areas such as the business itself, why they chose to go down the franchising route, their achievements and challenges, and what they look for in a successful franchisee - vital information for those considering franchising their own business or becoming a franchisee themselves.


Interview with Ian Parry, Founder of Trulawn Artificial Grass

Trulawn is an established name in the artificial grass industry. Having decided to launch its franchise towards the end of 2019 – the lockdown in early 2020 gave them a significant challenge to overcome. Despite everything that has happened they still have managed to show significant growth this year; due to the volume of people working from home, and spare cash available as a result of cancelled holidays – the market became very buoyant. Ian Parry, joint founder and owner of Trulawn, talks about the decision and journey to franchising the company and how in 3 years the business has more than quadrupled in size.  He discusses the challenges of 2020 with COVID-19 and how the business had to quickly adapt, implement new methods and technologies and swiftly instil confidence back in its customers.

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Interview with Ben Brookes, Managing Director, Agency Express

Since starting his Agency Express journey, Ben Brookes has helped to grow the company to over 110 franchisees.   In this article, Ben talks about why the need for a single solution for the thousands of for sale and to let boards erected daily, led to the formation of Agency Express in 1998.  And why franchising was the preferred choice for expanding the service nationwide. Ben also talks about the company’s successes and achievements to date, as well as overcoming the recent challenges of Covid-19, and ultimately why Agency Express is one of the leading franchises in the UK today. 

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Interview with Nigel Botterill, Entrepreneurs Circle Coaching Franchisor

Nigel Botterill has built nine separate million pound plus businesses of his own in the past decade including the UK’s fastest growing franchise and Entrepreneurs Circle (EC), the country’s largest membership organisation dedicated to helping small businesses to grow.  As someone who has helped set-up more people in business than anyone else (and supported over 20,000 entrepreneurs through the Entrepreneurs Circle) we interviewed Nigel on his latest opportunity, the Entrepreneurs Circle Coaching Licence.

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Exclusive interview with Richard Cage, EnviroVent

Richard Cage talks to whichfranchise about the EnviroVent franchise opportunity and his journey to joining EnviroVent; the UK’s market leader in home ventilation systems.  After leaving school Richard worked in a local family business selling carpets and furniture, and it was there he developed his passion for sales. This early experience allowed him to apply for sales roles within major FMCG companies, as well as other franchise businesses before starting at EnviroVent as Franchise Manager, and progressing to Head of Domestic Sales. “It was a mixture of curiosity, luck and the desire for a new challenge brought me into franchising some 16 years ago. The reality of working with franchisees and the nuances of franchising, quickly became apparent and I found myself becoming a huge advocate and incredibly passionate about the industry – so much so that I can’t see myself leaving the industry now.” Richard talks about the company’s successes and challenges to date, including how they had to adapt quickly during the COVID-19 situation

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Exclusive interview with Liz Hutchings, Total Guide to

As well as being the Founder and Managing Director of Total Guide to Ltd and managing her own Total Guide to franchise in Poole, Liz is Mum to Florence with another baby on the way in August.   Liz started her career at a local internet start-up where she was made partner at the age of 21.  At the age of 26, Liz left the company to set up Total Guide to. Liz now has plans to develop Total Guide to franchises in all major towns and cities across the UK. “It isn’t an easy path and you have to have a good team around you to support you and deliver the day to day side of the business while you focus on getting all the systems in place.”

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Interview with Tim and Lindsay Brown, Founders of Access4Lofts

Tim and Lindsay Brown founded Access4Lofts in 2005.  Fed up with the lengthy commute from Devon to London and long hours working away from his family, Tim decided that they needed to move away from their respective roles as Corporate Sales Manager and Marketing Manager, and look at options for starting their own business.  Both were not afraid to admit that the thought of giving up good, guaranteed salaries scared them!

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Interview with MD of The Alternative Board, Ed Reid

Ed Reid, MD of The Alternative Board (TAB) UK discusses with us his journey into franchising. Initially Ed was a pioneer with TAB, starting as a pilot franchisee. Over his time with TAB he hasnow moved into the role of MD.

Learn about Ed's plans for how he sees TAB growing in the UK and the type of experienced clients they are looking to work with...

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Interview with Freddie St George, Raring2go!

International bestselling author Dee Blick interviews Freddie St George, the franchisor of Raring2go! for whichfranchise, to find out how he got into franchising and what takes up so much of his spare time…

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Interview with Stephen Trezona, Founder & Managing Director of Clear Brew

Stehen Trezona is the Managing Director and Founder of Clear Brew, the UK’s leading independent beer line cleaning company.  As well as managing the Clear Brew franchise business and overseeing 50 franchisees across the UK, Stephen still runs his own Clear Brew franchise in Cornwall which he set up back in 2006.  It was the success of this business and the growing demand for services across the region, that led Stephen to take the decision to franchise his business in 2012.  Stephen talks to us about his Clear Brew journey, the growing beer line cleaning industry and who makes an ideal franchisee for Clear Brew.

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Interview with Howard McCormick, UK Franchise Sales and Recruitment Director World Options

Howard McCormick started his World Options journey in 2016.  He is the UK Franchise Sales and Recruitment Director and responsible for recruiting new franchisees to the World Options franchise network.  No stranger to franchising or the courier industry, Howard ran his own award-winning franchise operation at Amtrak Express Parcels, as well as managing successful freight and aviation haulage businesses.  Howard is keen to add to the 80 franchisees already operating in the UK.  In this interview we hear from Howard on who makes a successful World Options franchisee, why the time is right to buy into the UK courier industry and World Options plans for the future.

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