- Name: Lynne Kerr
- Location: South East Scotland
- Franchise: ComputerXplorers South East Scotland
- Date launched the franchise: October 2009
Tell us a bit about yourself and what you were doing prior to buying your ComputerXplorers franchise?
After 10 years working as an IT Manager for large corporations and after the birth of my youngest daughter, I was keen to create a better work/life balance while also working in an area I was passionate about – inspiring kids to become not just consumers of technology but also creators. It’s worth mentioning that my daughters are now aged 13 and 15!
Why did you decide to go down the franchise route?
There was also lots of flexibility and scope within ComputerXplorers to develop the business as there were, and are, many different market segments and multiple income streams.
Franchising provides a tried and tested business model and track record and meant that I could hit the ground running.
Why did you choose the technology industry? And ultimately a ComputerXplorers franchise?
The franchise combined my two of my passions – education and technology. The franchisor was also well-established and a member of the BFA
Why have you decided to sell your business?
I have run the business for over 12 years now and feel it’s time to take on a new challenge. I started the business when my youngest was 9 months old. She is now 13 years old and at High School!
What’s the key selling points of your business?
It’s part of the UK’s leading computing franchise. It’s a well-established business with a very loyal customer base and seen as the leading provider in the area.
What support should the new franchisee expect to receive?
All new franchise owners undertake thorough and wide-ranging training that ensures they are well equipped with essential knowledge, facts, and skills to maximise the opportunities for their businesses.
What are the other benefits of buying a resale?
Resales can be a great opportunity as much of the groundwork has already been put in place so you can hit the ground running and generate sales right from day one.
We have a wide customer base and have established strong customer relationships over the years. Thousands of pounds of equipment and materials are also included in the sale price including Lego Education Kits, laptops, and Edison Robots – giving you a great head start.
What is a typical day for you as a franchisee?
One of the things I love about running a ComputerXplorers franchise is that there is no such thing as a typical day!
You are constantly looking at ways to develop the business and improve the experience. From teaching classes and camps to networking, planning, and developing your social media presence. You never stop learning and it is always varied which is one of the main things I love about the business.
Has becoming a franchisee changed your life, if so how?
I’ve always wanted to have my own business and becoming a franchisee allowed me to do this while still have the security and support of a well-established franchise.
What is the most invaluable piece of advice you could give someone looking to buy their first franchise?
Make sure it’s something you feel passionate about and don’t be afraid to ask for help or advice. You can’t do it all!
In your opinion, what makes a successful franchisee?
To be a successful franchisee you have to be prepared to work hard, have a resilient and flexible approach and be prepared to adapt according to circumstances.
Don’t be afraid to adapt, be creative or bring in alternative ways of working. We launched our online class timetable during COVID restrictions. It has been a huge success and is going from strength to strength and now forms a core part of our business model.