Elite Franchise have just announced their top 100 franchises in the UK. InXpress has surpassed last year’s Top 10 position, coming in at number five this year!
InXpress, are one of the world’s largest shipping franchisors, offering their customers world-class global express shipping services. Since starting in 1999, InXpress are proud to have become the number one consultant for express courier services in the UK. Over the last 20 years, they have successfully expanded their network across into 14 countries, including America, Australia, Hong Kong and India.
To have reached the Elite Franchise top 5 completes what has been an incredible 2019 for InXpress. Including celebrating their 20th anniversary of successful franchise growth and development, with over 360 franchisees now enjoying the fruits of their labour.
Using the InXpress business model, franchisees are building strong IT-enabled businesses for themselves. They aspire to gain network accolades such as the InXpress Quarter and Half Million Clubs, and to be crowned one the InXpress Top Guns – a Top 5 performing franchisee or a Top 5 fastest-growing franchisee. As the network grows, InXpress becomes more and more determined to improve on their own performance, each year.
Their rise to fifth position in the Elite Franchise Top 100 is a powerful demonstration of how InXpress’ determination is paying off. EF100 identifies the best franchise brands in the UK and ranks them based on the growth of the network, franchisee support and training, financial performance, heritage and longevity, and community contribution, as well as on innovative developments.
So, this year, to have risen even higher, to fifth place, is an impressive achievement. “We are pleased to have made it into EF100’s Top 5,” says Jon White, Managing Director of InXpress UK. “We were up against some incredibly successful franchise brands, so to be named among the UK’s best, is an honour. This is a win-win for everyone in the network and speaks volumes about the dedication of the whole network to keep improving our brand, year-on-year. Over 2019, we worked hard to improve on last year’s tenth place position. Who knows what we can do in 2020!”
InXpress have been shortlisted for their Young Guns campaign in the Best Online Marketing Campaign category at this year’s Franchise marketing Awards. Still in celebratory mode from the 20 year anniversary in June, being named as finalists at the Franchise Marketing Awards 2019, has capped off an amazing few months! InXpress are invested in supporting the next generation of entrepreneurs through their dedicated Young Guns programme. Having found a number of ways to educate people about the benefit of franchising, as well as about their business ownership opportunity, to be finalists at this year’s awards is recognition of their effort. InXpress has, since 1999, risen to become global experts in logistics. “Our tech-enabled business opportunity has enabled franchisees around the world of all ages and backgrounds, to enjoy success and a lifestyle they could previously only have dreamt of,” explains Mel Spencer, Global Head of Marketing. “Our mentoring programme means that graduates, who may not have lots of work experience after leaving university, can achieve their own business success. Our Young Guns campaign started 18 months ago, and the new wave of young entrepreneurs joining our network is bringing new energy and ideas. So, to be an FMA finalist is a great celebration of our Young Guns programme – as well as the online campaign to show them the benefit of franchising with InXpress.” Winners will be announced at The National Franchise Exhibition to be held at the NEC, Birmingham, on Friday 4th October.
InXpress have been shortlisted for their Young Guns campaign in the Best Online Marketing Campaign category at this year’s Franchise marketing Awards.
Still in celebratory mode from the 20 year anniversary in June, being named as finalists at the Franchise Marketing Awards 2019, has capped off an amazing few months!
InXpress are invested in supporting the next generation of entrepreneurs through their dedicated Young Guns programme. Having found a number of ways to educate people about the benefit of franchising, as well as about their business ownership opportunity, to be finalists at this year’s awards is recognition of their effort.
InXpress has, since 1999, risen to become global experts in logistics. “Our tech-enabled business opportunity has enabled franchisees around the world of all ages and backgrounds, to enjoy success and a lifestyle they could previously only have dreamt of,” explains Mel Spencer, Global Head of Marketing. “Our mentoring programme means that graduates, who may not have lots of work experience after leaving university, can achieve their own business success. Our Young Guns campaign started 18 months ago, and the new wave of young entrepreneurs joining our network is bringing new energy and ideas. So, to be an FMA finalist is a great celebration of our Young Guns programme – as well as the online campaign to show them the benefit of franchising with InXpress.”
Winners will be announced at The National Franchise Exhibition to be held at the NEC, Birmingham, on Friday 4th October.
At the age of just 30, Sam Orders has already had a varied career since he graduated from university, in 2012. This includes being a franchise owner, relocating countries – from Australia, to the USA and then Hong Kong – and rising steeply up the career ladder, and all within the same business…InXpress! After graduating, Sam and his university friend, Shaun Birley, bought an InXpress franchise in Sydney Australia through the franchisor’s Young Gun programme. After three years of hard work building the business up, they were both able to step away from it, leaving it in the capable hands of another University friend – and fellow franchisee, John O’Riordan. This gave them both the opportunity to fulfil other aspirations and, while Shaun launched his own men’s lifestyle business, Sam headed to InXpress’ head office in the USA to take up the position of Onboarding Director for the Americas. “Straight after I left university I started my franchise, so I had never experienced working for someone or being part of a team. As my franchise was continuing to grow through my own team, it seemed like the right time to go in a different direction,” said Sam. The opportunity to move to the US and become part of InXpress Americas head office team, based in Salt Lake City, came about through Sam’s regular travels to join their conventions. As he explains, “I knew it was important to learn from others, so Shaun and I always went to the US convention to learn from their top performers and head office team. I started building a relationship with the team especially the CEO Dustin Hansen and when an opening came up to join their coaching team, I couldn’t say no! Plus, experiencing life abroad and knowing I could learn to ski on the best snow on earth, made it even easier to say yes!” Sam stayed in the US for two years, when another opportunity to help the business’ performance came his way. InXpress needed a new Operations Manager in Asia Pacific and the skills and experience Sam had developed in the US meant he was well positioned for this role. For Sam it also came at the perfect time. “My fiancé was a little homesick, so moving back to Australia and working as part of the InXpress Asia Pacific team, where I could continue to learn and grow professionally, was too good to say no to!”. As part of his role as Operations Manager for Asia Pacific, Sam worked closely with the region’s management teams and franchisees, including in Hong Kong. So, when the Country Manager recently left for pastures new, Sam was given his latest opportunity to takeover the role. As Mark Taylor, Global CEO for the business comments “Sam’s experience of InXpress – as both a franchisee and as part of the franchisor team – knowledge of the landscape, the business, and the franchisees in Hong Kong, meant he could manage the transition smoothly; and we knew he could also push the business forward. InXpress is passionate about its talent management programme and is always looking for people like Sam with great potential and invest time in their training and mentoring”. This meant moving again, as the Country Manager needed to be based in Hong Kong. For Sam and his now wife, it was another opportunity to experience living in another amazing country. Sam was also able to fulfil his ambition to lead a country. It is not just Sam’s career ambitions that InXpress has helped to fulfil, though. One of the business’ core values is to ‘Gives Back’. Since being with InXpress, Sam has been part of their charity programmes across the world, including helping to build a school in Fiji, removing non-native weeds and pests from a mountain in New Zealand, spending time with orphans in India, meeting, talking and having fun with elderly homeless people in Vietnam, repairing a community centre in Orlando, US and leading a team who cleaned up a beach in Hong Kong last month. “I don’t think many companies have made such a difference globally, nor would I have had those experiences in such a short time – they give me a deep sense of satisfaction and gratefulness,” said Sam. Working for InXpress has exposed Sam to many areas of business that large corporations wouldn’t offer at an early stage, enabling him to develop his career and perform roles that would take years to reach in some organisations. As Sam says, “That exposure and insight has taught me a lot. When I think about my future with InXpress it brings a smile to my face because the opportunities are endless”.
At the age of just 30, Sam Orders has already had a varied career since he graduated from university, in 2012. This includes being a franchise owner, relocating countries – from Australia, to the USA and then Hong Kong – and rising steeply up the career ladder, and all within the same business…InXpress!
After graduating, Sam and his university friend, Shaun Birley, bought an InXpress franchise in Sydney Australia through the franchisor’s Young Gun programme. After three years of hard work building the business up, they were both able to step away from it, leaving it in the capable hands of another University friend – and fellow franchisee, John O’Riordan. This gave them both the opportunity to fulfil other aspirations and, while Shaun launched his own men’s lifestyle business, Sam headed to InXpress’ head office in the USA to take up the position of Onboarding Director for the Americas.
“Straight after I left university I started my franchise, so I had never experienced working for someone or being part of a team. As my franchise was continuing to grow through my own team, it seemed like the right time to go in a different direction,” said Sam.
The opportunity to move to the US and become part of InXpress Americas head office team, based in Salt Lake City, came about through Sam’s regular travels to join their conventions. As he explains, “I knew it was important to learn from others, so Shaun and I always went to the US convention to learn from their top performers and head office team. I started building a relationship with the team especially the CEO Dustin Hansen and when an opening came up to join their coaching team, I couldn’t say no! Plus, experiencing life abroad and knowing I could learn to ski on the best snow on earth, made it even easier to say yes!” Sam stayed in the US for two years, when another opportunity to help the business’ performance came his way. InXpress needed a new Operations Manager in Asia Pacific and the skills and experience Sam had developed in the US meant he was well positioned for this role. For Sam it also came at the perfect time. “My fiancé was a little homesick, so moving back to Australia and working as part of the InXpress Asia Pacific team, where I could continue to learn and grow professionally, was too good to say no to!”.
As part of his role as Operations Manager for Asia Pacific, Sam worked closely with the region’s management teams and franchisees, including in Hong Kong. So, when the Country Manager recently left for pastures new, Sam was given his latest opportunity to takeover the role.
As Mark Taylor, Global CEO for the business comments “Sam’s experience of InXpress – as both a franchisee and as part of the franchisor team – knowledge of the landscape, the business, and the franchisees in Hong Kong, meant he could manage the transition smoothly; and we knew he could also push the business forward. InXpress is passionate about its talent management programme and is always looking for people like Sam with great potential and invest time in their training and mentoring”.
This meant moving again, as the Country Manager needed to be based in Hong Kong. For Sam and his now wife, it was another opportunity to experience living in another amazing country. Sam was also able to fulfil his ambition to lead a country.
It is not just Sam’s career ambitions that InXpress has helped to fulfil, though. One of the business’ core values is to ‘Gives Back’. Since being with InXpress, Sam has been part of their charity programmes across the world, including helping to build a school in Fiji, removing non-native weeds and pests from a mountain in New Zealand, spending time with orphans in India, meeting, talking and having fun with elderly homeless people in Vietnam, repairing a community centre in Orlando, US and leading a team who cleaned up a beach in Hong Kong last month. “I don’t think many companies have made such a difference globally, nor would I have had those experiences in such a short time – they give me a deep sense of satisfaction and gratefulness,” said Sam.
Working for InXpress has exposed Sam to many areas of business that large corporations wouldn’t offer at an early stage, enabling him to develop his career and perform roles that would take years to reach in some organisations. As Sam says, “That exposure and insight has taught me a lot. When I think about my future with InXpress it brings a smile to my face because the opportunities are endless”.
The week leading up to the InXpress 20th Anniversary, saw the global InXpress family of franchise owners and country Head Offices, make a concerted effort to give back to others. This culminated in a celebratory fundraising dinner on Friday 28th June, hosted by Global CEO, Mark Taylor. The #InXpressGivesBackGlobal week saw Head Office teams in each Country, franchisees and their staff and, in some cases, even customers, supporting local and national charities. Fundraising activities included: InXpress USA donated money toward the treatment of three-year-old Claire. She is the youngest daughter of Melissa Allen, who worked in the InXpress USA Support Centre prior to investing in her own franchise. Claire was recently diagnosed with Leukaemia, which spread to her spinal cord fluid. Claire faces an arduous journey through treatment, over the next three years. Donations have reached almost half of the $10,000 the family needs. On Saturday 15th June, franchisees and support staff of the InXpress Hong Kong Community gathered on the beach in Lau Fau Shan, armed with bin bags and an urge to give back to the local community. For three hours, they combed the shoreline picking up rubbish. Sam Orders, InXpress HK Country manager said, “Recently, there has been much discussion about the damage plastic is doing to our seas and oceans. As we cleared up plastic bottles, rope and plastic bags, we witnessed this first-hand. It was great to be with the team who happily give up time on a Saturday, to make a difference to one beach in Hong Kong.” InXpress South Africa spent a week working with the Little Fighters Cancer trust. This charity supports families of children who have been diagnosed with cancer, from the poorest areas of the community. They collected clothes, essential items like soap and toothpaste, as well as toys and treats for the children, and helped to package the items into gift boxes ready for distribution. InXpress Australia donated some much needed items, like food and blankets, to the RSPCA. InXpress UK Head Office collected food for Rochdale FoodBank, and held a MacMillan Coffee Morning. As well as each country giving back on a national level, individual InXpress franchisees were involved in some amazing acts to give back to local charities: Ian Harrison, InXpress Hereford, and his team took part in a charity football match, on Saturday 15th June. Craig Atkins, InXpress Reading will be taking on the World’s number 1 snooker player, Ronnie O’Sullivan on July 20th. Money he is raising is to help with buying a new wheelchair for young Harry. Harry, is a school friend of InXpress Derby & Nottingham owner, Simon Richardson’s stepson, and has cerebral palsy. Donations are just shy of 20% of the £2,000 needed to provide Harry and his family with the lightweight wheelchair of his dreams. All this led up to the InXpress Global celebration of their 20th anniversary. At a special three course dinner, hosted at Manchester Hall, in the Rooftop Terrace, and attended by InXpress franchisees and support centre staff from around the world, including America, Australia South Africa, Germany, India, France and Vietnam. More than just a knees-up, the twentieth party, was another opportunity to Give Back. Mark introduced his one year old daughter MiMi, and explained about her rare illness Bartter Syndrome and the fantastic support of Leeds Children’s hospital. “We want to support Leeds Children’s Hospital because of the incredible work they have done for us as a family,” Mark explained at the beginning of the event. “They don’t have enough, in terms of staff and equipment, so we are on a mission – MiMi’s Mission – to raise money for: A Band 8A Pharmacist An Ultrasound machine AAA system, amino acid machine A Clinical Nurse Specialist for nephrotic clinic (Nephrotic syndrome is one of the specialist units biggest disease areas with approx. 200-300—children treated in the region of Yorkshire per year).” On the night there was an auction of various items, including a signed Manchester United shirt, and dinner for four at James Martin’s restaurant. Thanks to the generosity (and competitiveness) of those involved, we raised over £4,000 for Mimi's Mission. “I am incredibly proud, and overwhelmed, of the support of the whole network,” Mark said. “It’s an honour to be part of a franchise which cares so much about its family, as well as those in our local communities.”
The week leading up to the InXpress 20th Anniversary, saw the global InXpress family of franchise owners and country Head Offices, make a concerted effort to give back to others. This culminated in a celebratory fundraising dinner on Friday 28th June, hosted by Global CEO, Mark Taylor.
The #InXpressGivesBackGlobal week saw Head Office teams in each Country, franchisees and their staff and, in some cases, even customers, supporting local and national charities. Fundraising activities included:
As well as each country giving back on a national level, individual InXpress franchisees were involved in some amazing acts to give back to local charities:
All this led up to the InXpress Global celebration of their 20th anniversary. At a special three course dinner, hosted at Manchester Hall, in the Rooftop Terrace, and attended by InXpress franchisees and support centre staff from around the world, including America, Australia South Africa, Germany, India, France and Vietnam.
More than just a knees-up, the twentieth party, was another opportunity to Give Back. Mark introduced his one year old daughter MiMi, and explained about her rare illness Bartter Syndrome and the fantastic support of Leeds Children’s hospital. “We want to support Leeds Children’s Hospital because of the incredible work they have done for us as a family,” Mark explained at the beginning of the event. “They don’t have enough, in terms of staff and equipment, so we are on a mission – MiMi’s Mission – to raise money for:
On the night there was an auction of various items, including a signed Manchester United shirt, and dinner for four at James Martin’s restaurant. Thanks to the generosity (and competitiveness) of those involved, we raised over £4,000 for Mimi's Mission. “I am incredibly proud, and overwhelmed, of the support of the whole network,” Mark said. “It’s an honour to be part of a franchise which cares so much about its family, as well as those in our local communities.”
Every summer, the London Stock Exchange publishes their annual “1000 Companies to Inspire Britain” – a celebration of Britain’s fastest-growing and most dynamic small and medium-sized enterprises (SMEs). This year, InXpress have been listed in the report, recognised by the London Stock Exchange for their contribution to the UK economy. “This is a huge honour for our business – and for the franchisees in our network,” says Jon White, Managing Director of InXpress UK. “It adds kudos to our brand to have external recognition for the work our franchisees do, and the impact we are having in the logistics sector.” Owain Williams, Operations Manager for InXpress UK, represented InXpress at the report’s special launch event, the London Stock Exchange on Tuesday 26th June. Attending the Roadshow gave business owners an opportunity to hear inspiring growth stories and explore the challenge businesses face as they scale-up. “We are thrilled to be a part of this prestigious list during the year of our company’s 20th Anniversary. It is another milestone on our journey to become world-class in all that we do. In recent years, we’ve all heard a lot about the uncertain future of our economy, but being in a room full of such innovative and entrepreneurial business leaders, truly was inspiring. InXpress are now a leader in our sector of the logistics industry, so it’s essential we maintain our competitive edge of leading the market for innovation and best-in-class customer experience.”
Every summer, the London Stock Exchange publishes their annual “1000 Companies to Inspire Britain” – a celebration of Britain’s fastest-growing and most dynamic small and medium-sized enterprises (SMEs).
This year, InXpress have been listed in the report, recognised by the London Stock Exchange for their contribution to the UK economy. “This is a huge honour for our business – and for the franchisees in our network,” says Jon White, Managing Director of InXpress UK. “It adds kudos to our brand to have external recognition for the work our franchisees do, and the impact we are having in the logistics sector.”
Owain Williams, Operations Manager for InXpress UK, represented InXpress at the report’s special launch event, the London Stock Exchange on Tuesday 26th June. Attending the Roadshow gave business owners an opportunity to hear inspiring growth stories and explore the challenge businesses face as they scale-up.
“We are thrilled to be a part of this prestigious list during the year of our company’s 20th Anniversary. It is another milestone on our journey to become world-class in all that we do. In recent years, we’ve all heard a lot about the uncertain future of our economy, but being in a room full of such innovative and entrepreneurial business leaders, truly was inspiring. InXpress are now a leader in our sector of the logistics industry, so it’s essential we maintain our competitive edge of leading the market for innovation and best-in-class customer experience.”
IN MARCH, at the 2019 InXpress Australia Conference in Fiji, some exciting changes were announced, relating to the Asia Pacific senior management team, as they continue to evolve and grow. From the 1st April 2019, Lindsay Birley began a transition from CEO Asia Pacific, to Global Chief Strategy Officer. This is an important development, as it means he will focus on global carrier development and product development, driving top line sales for franchisees. Lindsay has been instrumental in leading first the Australian operation then the Asia Pacific business, through a period of significant change and growth. He will continue to be based in Brisbane and work alongside the management team in Asia Pacific as part of his new role. Marcel Lal was appointed to the position of CEO Asia Pacific on the same day. Marcel joined InXpress fifteen months ago as Country Manager for Australia & New Zealand and has implemented a number of key initiatives that have seen growth in the business, as well as laying strong foundations for the future. In 2018 Australia’s top line revenue grew by 24% and franchisee margin increased by 25% from $5.9m AUD to $7.4m AUD. In his new role, Marcel is tasked with growing the entire Asia Pacific operations, building on Australia’s results. Marcel has considerable experience in franchising, sales in a number of industries, marketing, partnership and other management functions, which will benefit InXpress franchisees, right across Asia Pacific. He will also be joining the Global Strategy Board to work on the strategic planning for the global InXpress family. Finally, James Buck has replaced Marcel as the new Country Manager for Australia & New Zealand. He will be reporting to Marcel. James comes with extensive experience in the logistics industry having worked at Maersk, Agility Logistics and more recently as the General Manager at Americold Logistics and AM Logistics. His strongest skill is in driving sales, which he has evidenced at every organisation he has worked for. Throughout his career James has worked through numerous sales roles before taking on General Manager roles. He will be a great asset to the Australian and New Zealand franchisees. Whilst many of these changes relate to InXpress Asia Pacific, the impact on InXpress global, including here in the UK, means a strengthening of the network, and new initiatives for our franchisees. This is an exciting time to be part of the InXpress franchise. Discover more about joining this global franchise here!
IN MARCH, at the 2019 InXpress Australia Conference in Fiji, some exciting changes were announced, relating to the Asia Pacific senior management team, as they continue to evolve and grow.
From the 1st April 2019, Lindsay Birley began a transition from CEO Asia Pacific, to Global Chief Strategy Officer. This is an important development, as it means he will focus on global carrier development and product development, driving top line sales for franchisees. Lindsay has been instrumental in leading first the Australian operation then the Asia Pacific business, through a period of significant change and growth. He will continue to be based in Brisbane and work alongside the management team in Asia Pacific as part of his new role.
Marcel Lal was appointed to the position of CEO Asia Pacific on the same day. Marcel joined InXpress fifteen months ago as Country Manager for Australia & New Zealand and has implemented a number of key initiatives that have seen growth in the business, as well as laying strong foundations for the future. In 2018 Australia’s top line revenue grew by 24% and franchisee margin increased by 25% from $5.9m AUD to $7.4m AUD. In his new role, Marcel is tasked with growing the entire Asia Pacific operations, building on Australia’s results. Marcel has considerable experience in franchising, sales in a number of industries, marketing, partnership and other management functions, which will benefit InXpress franchisees, right across Asia Pacific. He will also be joining the Global Strategy Board to work on the strategic planning for the global InXpress family.
Finally, James Buck has replaced Marcel as the new Country Manager for Australia & New Zealand. He will be reporting to Marcel. James comes with extensive experience in the logistics industry having worked at Maersk, Agility Logistics and more recently as the General Manager at Americold Logistics and AM Logistics. His strongest skill is in driving sales, which he has evidenced at every organisation he has worked for. Throughout his career James has worked through numerous sales roles before taking on General Manager roles. He will be a great asset to the Australian and New Zealand franchisees.
Whilst many of these changes relate to InXpress Asia Pacific, the impact on InXpress global, including here in the UK, means a strengthening of the network, and new initiatives for our franchisees. This is an exciting time to be part of the InXpress franchise. Discover more about joining this global franchise here!
Celebrating our 20th anniversary couldn’t be any better than securing a place among some of franchising’s elite. In February, the shortlist for bfa HSBC Franchisor awards were announced, and InXpress are delighted to be a finalist for Franchisor of the Year, 2019. InXpress believes in delivering the best for both franchisees and our customers; a culture the franchise network has bought into. Together, they aim to remain the UK’s number one consultant for express courier services, and the largest franchisor of worldwide express parcel delivery. “To have been shortlisted by the bfa HSBC judges, is a great achievement,” says Mel Spencer, Global Head of Marketing. “We are honoured the judges saw how our brand, and franchise system, has been developing for the better, over the last 20 years. We are proud to boast a very high franchise success rate, among our 349 franchisees, worldwide, including our Young Guns – under 30’s entrepreneurs – who see the advantages of the InXpress franchise for their own future success.” Pip Wilkins, CEO of the British Franchising Association (bfa), congratulated the company: “InXpress has pioneered positive change in the franchising industry, and its franchising model has really enabled the whole network to thrive, hence its selection.” Andrew Brattesani, Head of Franchising, HSBC, said: “InXpress continues to show creativity and that the franchisee is at the forefront of their mind, including running initiatives such as the Young Guns programme to incentivise young people to acquire units. I wish the company the best of luck on the awards evening.” “We are pleased to have been shortlisted into the final six,” says Jon White, Managing Director of InXpress in the UK. “We have an inspiring number of franchisees who are as passionate about success as we are. They drive us to continue to improve our services for customers, and the model for future success across the network.” This accolade comes hot on the heels of InXpress leaping into the Elite Franchise 100’s Top 10, at the end of 2018.
Celebrating our 20th anniversary couldn’t be any better than securing a place among some of franchising’s elite. In February, the shortlist for bfa HSBC Franchisor awards were announced, and InXpress are delighted to be a finalist for Franchisor of the Year, 2019.
InXpress believes in delivering the best for both franchisees and our customers; a culture the franchise network has bought into. Together, they aim to remain the UK’s number one consultant for express courier services, and the largest franchisor of worldwide express parcel delivery.
“To have been shortlisted by the bfa HSBC judges, is a great achievement,” says Mel Spencer, Global Head of Marketing. “We are honoured the judges saw how our brand, and franchise system, has been developing for the better, over the last 20 years. We are proud to boast a very high franchise success rate, among our 349 franchisees, worldwide, including our Young Guns – under 30’s entrepreneurs – who see the advantages of the InXpress franchise for their own future success.”
Pip Wilkins, CEO of the British Franchising Association (bfa), congratulated the company:
“InXpress has pioneered positive change in the franchising industry, and its franchising model has really enabled the whole network to thrive, hence its selection.”
Andrew Brattesani, Head of Franchising, HSBC, said: “InXpress continues to show creativity and that the franchisee is at the forefront of their mind, including running initiatives such as the Young Guns programme to incentivise young people to acquire units. I wish the company the best of luck on the awards evening.”
“We are pleased to have been shortlisted into the final six,” says Jon White, Managing Director of InXpress in the UK. “We have an inspiring number of franchisees who are as passionate about success as we are. They drive us to continue to improve our services for customers, and the model for future success across the network.”
This accolade comes hot on the heels of InXpress leaping into the Elite Franchise 100’s Top 10, at the end of 2018.
Elite Franchise have just announced their top 100 franchises in the UK, and InXpress has successfully risen up the ranks, in dramatic fashion, to claim their place in the Top 10.
InXpress, one of the world’s largest shipping franchisors, offer customers world-class global express shipping services. Since starting in 1999, they have risen to become the number one consultant for express courier services in the UK, and have expanded their network across the world into 14 countries Including America, Australia, India, and, more recently Germany.
Using the InXpress business model, franchisees are successfully building strong businesses for themselves, and aspire to attain inter-network accolades, such as joining the InXpress Quarter and Half Million Clubs”, and “InXpress Top Gun” – the top 5 performing franchisees and the top 5 fastest-growing franchisees in the UK, and globally. InXpress are expanding into more and more countries each year. As the network grows, the brand, becomes more determined to improve on their own performance, each year.
The Elite Franchise Top 100 identifies the best franchise brands in the UK, and ranks them based on the growth of the network, franchisee support and training, financial performance, heritage and longevity, and community contribution, as well as on innovative developments.
So this year, to have risen in the Elite Top 100, from 29th place last year, to 10th place this year, is an impressive achievement, and a clear demonstration of the way InXpress have been developing their business opportunity.
“We are pleased to have been able to move the InXpress franchise into the Elite Top 10,” says Jon White, Managing Director of InXpress UK. “We know we were up against some very successful franchise brands. To reach the Top 10 is a great achievement, and says a lot about the dedication of the whole network, to improve in all areas. We may have reached 10th place, but we are always keen to keep improving so that will be one of our aspirations for next year!”
On Thursday 4th October, Glasgow's top businesses, organisations and individuals were honoured at The Glasgow Business Awards 2018 at the Hilton Glasgow. The sold out gala dinner and awards ceremony, hosted by Scottish Comedian, Fred MacAulay, saw one of InXpress Paisley’s customers receive recognition in not one, but two of the 16 categories, including the overall winner category. “It was lovely to see my customer, Renewable Parts, winning both the Most Outstanding Business Award, alongside their Innovation in Business award.” Enthuses Steve Abbott, owner of the InXpress business which has been supporting Renewable Parts with their shipping needs on a daily basis. Steve Abbott first joined the InXpress network a year ago. He came across Renewable Parts when he was out in the wilds of West Scotland, in Lochgilphead, over the New Year. “I happened to come across their centre, which was closed at the time,” Steve explains. “When we reopened in the New Year, I spoke with Director, Fred Pullar, and explained who I was and what InXpress could do for his business. Fred spoke of the frustrations he had experienced in dealing with carriers directly. Most of the parts they ship out are spares and consumables to wind farms. Most wind farms are obviously in some of the most remote locations of the UK.” “Steve and the InXpress team help us get our Wind Turbine parts and consumables to our customers quickly and efficiently,” agrees Fred Pullar, Operations Director of Renewable Parts. “Accessing services from carriers such as UPS, TNT and DHL via a simple booking tool saves us time and hassle and is great value. As a result, Renewable Parts have grown in confidence with the services Steve provides, and have doubled the number of packages they ship through InXpress since starting in January. As Fred explains, “I am really pleased with the way we are working together and greatly appreciate Steve’s attention to detail. He quickly responds to the operational challenges that pop up. Our business continues to grow, and I see InXpress as a key tool to help support that.” Steve is, likewise, appreciative of the impact on his own, growing business. “Renewable Parts are the sort of company who, in a niche market, will grow. We are honoured to be part of their future success, and look forward to working with them for the long-term.”
On Thursday 4th October, Glasgow's top businesses, organisations and individuals were honoured at The Glasgow Business Awards 2018 at the Hilton Glasgow. The sold out gala dinner and awards ceremony, hosted by Scottish Comedian, Fred MacAulay, saw one of InXpress Paisley’s customers receive recognition in not one, but two of the 16 categories, including the overall winner category.
“It was lovely to see my customer, Renewable Parts, winning both the Most Outstanding Business Award, alongside their Innovation in Business award.” Enthuses Steve Abbott, owner of the InXpress business which has been supporting Renewable Parts with their shipping needs on a daily basis.
Steve Abbott first joined the InXpress network a year ago. He came across Renewable Parts when he was out in the wilds of West Scotland, in Lochgilphead, over the New Year. “I happened to come across their centre, which was closed at the time,” Steve explains. “When we reopened in the New Year, I spoke with Director, Fred Pullar, and explained who I was and what InXpress could do for his business. Fred spoke of the frustrations he had experienced in dealing with carriers directly. Most of the parts they ship out are spares and consumables to wind farms. Most wind farms are obviously in some of the most remote locations of the UK.”
“Steve and the InXpress team help us get our Wind Turbine parts and consumables to our customers quickly and efficiently,” agrees Fred Pullar, Operations Director of Renewable Parts. “Accessing services from carriers such as UPS, TNT and DHL via a simple booking tool saves us time and hassle and is great value.
As a result, Renewable Parts have grown in confidence with the services Steve provides, and have doubled the number of packages they ship through InXpress since starting in January.
As Fred explains, “I am really pleased with the way we are working together and greatly appreciate Steve’s attention to detail. He quickly responds to the operational challenges that pop up. Our business continues to grow, and I see InXpress as a key tool to help support that.” Steve is, likewise, appreciative of the impact on his own, growing business. “Renewable Parts are the sort of company who, in a niche market, will grow. We are honoured to be part of their future success, and look forward to working with them for the long-term.”
On Friday 5th October, InXpress were awarded the Franchise Marketing Award Best Online Marketing Campaign. This was based on a combination of online campaigns we targeted over 2017, designed to extend our reach beyond our already established followers. This included: The “What if I told you…” online advert, featuring Ryan Reynolds Shaun Birley from InXpress Australia. Have you seen it yet? If not, click here to see it for yourself. And our targeted Young Guns campaign on Instagram, which features some of our Global InXpress Young Guns. This campaign highlights the benefits of franchising for graduates & under 30s. As InXpress East Anglia franchisee, Stuart Vant says, “This is why I know I chose the best Franchise.” “We are absolutely over the moon,” says Global Marketing Manager, Melanie Spencer. “This award is evidence we are moving in the right direction, in raising awareness of our brand for the benefit of our franchisees’ businesses. I believe this will also help us to expand the InXpress network, as new franchisees see the benefit of franchising with us for achieving the future success to which they aspire.”
On Friday 5th October, InXpress were awarded the Franchise Marketing Award Best Online Marketing Campaign. This was based on a combination of online campaigns we targeted over 2017, designed to extend our reach beyond our already established followers.
This included:
The “What if I told you…” online advert, featuring Ryan Reynolds Shaun Birley from InXpress Australia. Have you seen it yet? If not, click here to see it for yourself.
And our targeted Young Guns campaign on Instagram, which features some of our Global InXpress Young Guns. This campaign highlights the benefits of franchising for graduates & under 30s.
As InXpress East Anglia franchisee, Stuart Vant says, “This is why I know I chose the best Franchise.”
“We are absolutely over the moon,” says Global Marketing Manager, Melanie Spencer. “This award is evidence we are moving in the right direction, in raising awareness of our brand for the benefit of our franchisees’ businesses. I believe this will also help us to expand the InXpress network, as new franchisees see the benefit of franchising with us for achieving the future success to which they aspire.”
