Shocking Note Spurs Sanjay to Bring Walfinch home care to Solihull

Shock at a notice on a door convinced Sanjay Bainze to get into the home care business, and just one year later he is launching a Walfinch home care branch in Solihull, West Midlands.
 
“I was working in a family friend's pharmacy, and went to deliver a prescription to a patient,” says Sanjay. “Pinned to the door was a hand-written note, clearly from a carer, telling the next carer that there was a ready-meal left in the microwave and asking if they could they heat it up for the client.
 
“I was appalled.  That note could tell anyone passing that the person in the house was vulnerable, and it showed a complete lack of concern for confidentiality.
 
“And what did it say about the care provider's communications systems that carers left notes for each other pinned on clients' doors?”
 
Sanjay knew that home care should be better than this, and was inspired to provide it.  He had previously had a parcel delivery franchise, and, aware that he needed support to start a business in the care sector, immediately started researching home care franchises.
 
“I spoke to several Walfinch franchisees and they praised the support provided by the franchise support team, covering both care and business,” says Sanjay.
 
Then he attended a franchise exhibition and met Walfinch Founder and Chief Executive Amrit Dhaliwal and members of the national support team.  “I really appreciated what they were doing, especially the emphasis on wellness and activity for the clients,” says Sanjay. “I recognized that the Walfinch franchise was what I wanted.”
 
Sanjay has now recruited his Registered Manager and is going to networking events to make links with local people as a step towards sourcing clients.  He is also arranging for the distribution of leaflets in Solihull and surrounding areas.
 
He is also preparing to launch the Walfinch Solihull Thrive Club, which will bring free exercise classes to Walfinch care clients and local residents.  Walfinch Thrive Clubs are being launched by Walfinch branches across the country to bring activity sessions, such as easy seated exercises focusing on mobility, flexibility and strength, or arts and crafts sessions, to local people.  There will be time for chat and refreshments and Walfinch carers can help clients get to them.
 
“I enjoy doing community work and I want to work with the elderly in my area,” Sanjay says.  “Once Walfinch home care Solihull is underway, my ambition is to be rated Outstanding by the Care Quality Commission.
 
“I believe that if you get the delivery of top-quality care correct you will smash all your business financial goals and that with the support of Walfinch's national office team I can do that.”

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