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Walfinch Franchise

Walfinch provides bespoke, high-quality care at home to individuals and families across the UK. Make a genuine difference to your community, while making a good living.

Simon Mills Walfinch

Interested in Walfinch?

Contact Simon Mills

For information on Walfinch opportunity

At a Glance

Established: 2019

UK Presence: We are a national brand providing care from Scotland to Brighton; there is currently 26 franchisees in the network.

Average start up cost: £90,000

Min personal contribution: £27,000

Development type: Single and multi-unit franchise owners

Franchise Info

walfinch team

Walfinch offers an alternative to care homes.  We know that more than nine out of ten people say that if they need care, they would prefer to receive it in their own home.  Walfinch franchisees help address this need offering home care to clients in a caring professional way with integrity, excellence, teamwork and fun. 

Walfinch’s Services

Walfinch is a homecare franchise.  Our fully trained franchisees work with a team of dedicated carers to offer all kinds of care from hourly care, live-in care, companionship to specialist care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.  A Walfinch home care franchise is the opportunity to make a genuine difference to your community, while making a good living. Few businesses offer this combination of rewards.

Growing Need

There is a substantial and growing market for home care services.  For franchisees, a home care franchise with Walfinch also has year-round demand, which generates consistent cash-flow and predictable costs.  A home care franchised business with Walfinch can offer a range of specialist services, so you have multiple sources of income, which reduces any risk.

However, despite high demand for services, we are only looking new franchisees to join our team and help grow our network, who have a genuine commitment to high quality care.  They should be diligent, have great people skills, be resilient and patient with the ambition to build a solidly growing business.  

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to quality of care is essential.  Starting your business with Walfinch means we will train and guide you through all the necessary processes to ensure you and your team are ready to deliver the highest quality of care within your community.

walfinch team

The Walfinch Difference

Do you want to own a thriving home care agency, which means you can make a genuine difference in your community while potentially generating £575,000 in turnover by year three? With Walfinch, you can. 

As a Walfinch franchisee, you can:

  • Work in a rewarding sector, helping others
  • Support your local community through offering employment opportunities
  • Achieve business independence
  • Build an asset: 60% of Walfinch franchisees reach £290,000 turnover in year one
  • Potentially generate £575,000 in turnover by year three
  • Join a welcoming, supportive team
  • Enjoy your job and have fun!

As a business owner with Walfinch, you will have the satisfaction of managing a team of caregivers to provide personalised live-in and visiting-hourly care, enabling clients to live their lives independently and on their own terms.

Walfinch’s values are based around the ‘Mum Test’. When deciding what care is best, how it should be delivered and who should deliver it, the company always asks: “Would I like this for my own mum?” If the answer is no, Walfinch thinks again.

The company believes that high quality care starts with its teams of caregivers, so it prioritises caregivers with above average pay and working conditions, which attracts and retains the best people.

Eight out of ten Walfinch caregivers remain with the company year-on-year – higher than the care sector average.

The company also tries to ensure everyone in the Walfinch team enjoys a little fun every day. A happy team means happy clients and happy franchisees, leading to more personal recommendations and organic business growth.

"Walfinch has great initial training, good support from the onset and the continuous support has been excellent so far."
Tiffany Meachim, Franchisee, Mansfield

walfinch team

What training and support does Walfinch provide franchisees?

Our highly experienced team, hand-picked for their knowledge of the care and franchising sector, offer a comprehensive package of training and support along with business advice, to all Walfinch franchisees.

Initial franchisee training includes: 

  • A 10-day initial formal training programme
  • Help with Care Quality Commission (CQC) registration
  • A 90-day business launch plan
  • Marketing and business development training
  • Software training
  • Assistance with office set-up
  • Weekly support meetings
  • A full administrative system
  • An operations manual
  • 250 business cards and 500 A5 leaflets

Ongoing training and support includes:

  • 45 hours of ongoing training and support annually.
  • Recruitment workshops to help you recruit and retain the very best caregivers.
  • Business development workshops (monthly) to help you grow your business.
  • Compliance coaching to ensure you meet - and exceed - the highest regulatory standards.
  • Business coaching.

Periodic CQC-style inspections led by the franchisor, to prepare you for the all-important official CQC inspections or Care inspectorate in Scotland, Wales and Northern Ireland

"Carer training and support has been key to the Walfinch business since it was founded and the same is true for franchisees. Walfinch online training is incredibly comprehensive and will equip you with a solid grounding in the theoretical aspects of care and the care business." Ian Thompson, Welwyn & Bishop's Stortford Franchisee

walfinch team

How much does it cost to become a Walfinch franchisee?

Start-up costs can vary, but the minimum investment required is £27,000 (plus VAT).

The company also charges a management support fee (MSF) of 5% (plus VAT).

What’s the earning potential of a Walfinch franchisee?

Six out of ten Walfinch franchises achieve turnover of £290,000 after year one and rates in year two typically beat predictions.

The right franchisees have the potential to achieve turnover of £575,000 by year three.

Why is the Walfinch franchise a good investment?
Walfinch delivers an essential service to a client base that is consistently growing and offers a recession resistant business model that has the potential for significant financial returns. Its committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

  • Lead referrals
  • An exclusive territory
  • Comprehensive training
  • Access to a network of like-minded franchisees
  • Dedicated business coaching and ongoing support
  • National conference
  • Assistance with recruiting carers
  • Association with a prestigious brand
  • A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
  • Technological procedures and customer management systems that provide efficiency and retain quality

“The franchise package itself gives you everything you need to run the business well. We all have strengths and skills; we all have weaker areas. Being part of a franchise means you can get support where you need it – you’re not on your own. You can pick up the phone to someone and your life as a business owner is made so much easier.”
Sarah Wickham, Suffolk Coastal Franchisee

walfinch carer playing game with elderly lady

Simon Mills Walfinch

Interested in Walfinch?

Contact Simon Mills

For information on Walfinch opportunity

Click on the link below to receive further information on our franchise opportunity. You can also connect directly with us to ask any questions.

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Success Stories

Success Story
With a Walfinch Care Career, I'm building a Future for Myself and My Family

 “Care is a 110% good career for a mum. I can’t think of any other industry that gives you the flexibility you need to support your home life, look after your family and build a good career.” So says Sian Smith, Care and Compliance Supervisor at Walfinch homecare in Mid & South Buckinghamshire. Sian fits her work around being a mum to Bobby, 10 and Jaxon, 3,  and studying for the City & Guilds Level 4 qualification Lead Practitioner in Adult Social Care, sponsored by Walfinch.

Read more
Success Story
Turning a passion for care into a rewarding business

Bunmi Ganiyu came to the UK from Nigeria to study marketing at Edinburgh Napier University. "I fell in love with homecare as a postgraduate student. Now as a Walfinch homecare franchisee I’m running a thriving business in a sector that I love."

Read more
Success Story
A Day in the Life of a Walfinch Franchisee: varied, flexible - and busy!

Walfinch Harrow franchisee Shilpi Verma launched her Walfinch business in April 2021, By December she had 23 care staff, two supervisors, a registered care manager, a recruitment officer and a carer who doubles as business development officer. She moved into the care sector after a 17 year career in banking, where she managed a cluster of branches.

Read more
Success Story
Taking Care to the Community

Monique Gadd is looking forward to playing a bigger part in her community as the new Walfinch home care franchisee in the Bolton and Bury Boroughs. Monique had previously owned a franchise in another sector, but over time her business ambitions changed. “I want to provide hands-on help to people, and when I met Walfinch Chief Executive Amrit Dhaliwal, he radiated values that chime with mine  – he wants Walfinch to deliver genuine people-centred care.".

Read more
Success Story
I could have set up a care business on my own, but I chose a Walfinch franchise

Asked to step into a management role with a nursing and care provider, Sarah Wickham fell in love with the passion and variety of the care sector. After moving from a head office role to managing branches, Sarah was head-hunted by another care provider. A major change prompted Sarah to leave, and she is now the Managing Director of Walfinch Suffolk Coastal.

Read more


Franchisor Interview
Exclusive interview with Amrit Dhaliwal, CEO and Founder of Walfinch

Amrit Dhaliwal, CEO and Founder of Walfinch homecare talks about his background, why entrepreneurialism has always been in his blood (from running his own Italian restaurant to becoming a care franchisee), setting up Walfinch and ultimately franchising it, to the support they offer franchisees and his plans for the growth of Walfinch.

Read more


Walfinch Continues Expansion as Homecare Entrepreneur, Sarah Wickham, Adds Third Franchise in West Suffolk

Walfinch, a national homecare provider, is proud to announce that Sarah Wickham, Director of its Walfinch Suffolk Coastal and Norfolk franchises, has expanded her reach in East Anglia by purchasing a third franchise in West Suffolk.

Read more
Walfinch CEO to discuss future direction of self-funded homecare at national Social Care Conference

Amrit Dhaliwal, chief executive officer of homecare franchise network Walfinch, is confirmed as a speaker at this year’s LaingBuisson Social Care Conference – the industry’s leading event – where he will join an expert panel to discuss the current state and potential for the self-funded homecare market.

Read more
Homecare Provider Walfinch Deepens its Commitment to Mental Health at Work

Homecare provider Walfinch is deepening its support for the mental health and wellbeing of its franchisees, carers and clients. Walfinch Chief Executive Amrit Dhaliwal says: “My experience in homecare means I am aware of the importance of supporting the mental health and wellbeing of our carers, franchisees and clients.

Read more
Walfinch carers deliver Coronation cake

It was Coronation cake all round for clients of the Walfinch homecare franchise in Southampton – and some extra for their families too.

Read more
Walfinch Bolton makes an impact and scoops Women in Business Award

Having made the decision to pursue a career in the care industry less than a year ago, Monique Gadd, Managing Director of Walfinch Bolton & Bury has won the Outstanding Woman in Care Services category in the Bolton Women in Business Awards 2023.

Read more
From A Career in IT to Care: Walfinch promotes Mark Thornton

National homecare franchisor, Walfinch, has extended Mark Thornton’s role of Community Relations Manager to now include special projects. With Mark bringing over 30 years of commercial experience to Walfinch, including background in market research and analysis, IT consultancy and franchisee directorship, Mark’s role has now evolved to provide consultative support on special projects across the Walfinch network.

Read more


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