Posted:14-August-2025
Why we're proud to be a 5 star franchise
At GoodOaks, we believe that care starts from the inside out. That’s why we’ve always invested as much in supporting our franchise partners as we do in delivering outstanding care to our clients. So when we were awarded the prestigious 5★ Franchisee Satisfaction Award by WorkBuzz, one of the UK’s most respected independent franchise consultancies, it wasn’t just a nice-to-have, it was a powerful validation of everything we’ve worked hard to build.
What’s behind the award?
Every year, WorkBuzz anonymously surveys franchise networks to gauge real satisfaction across the key pillars of any strong franchise system. We were scored on the following areas:
- Franchise System
- Training & Support
- Leadership
- Culture & Relationships
- Value & Rewards
- General Satisfaction
The outcome was 90%+ overall satisfaction and we have also well and truly exceeded industry average. An incredible achievement that reflects the real experiences of our franchise partners on the ground.
What our franchise partners told WorkBuzz
- 94% say they are proud to be part of GoodOaks
- 100% would go the extra mile for their customers
- 88% would recommend GoodOaks to prospective franchisees
- 100% intend to renew their franchise agreement
- 94% say our leadership is approachable, visionary, and trustworthy
- 94% feel valued, respected, and heard
- 90%+ satisfaction across every benchmarked category
- Finally a perfect 100% for initial training
It’s one thing to hit high scores. It’s another to know our partners feel truly heard, supported, and proud of the business they’re growing. Here’s what they told us:
“I chose the franchise because of the head office commitment to caring values, and this has underpinned every interaction I have had with the team.”
“We genuinely feel valued and respected at all times. There’s a strong sense of collaboration, open communication, and mutual support, which creates a positive and empowering working environment.”
“Leadership is approachable, supportive, and responsive. They provide clear guidance while also welcoming feedback and encouraging innovation.”
“The training provided has been thorough and practical, helping me feel confident in running my business. Whenever I have questions or need guidance, there’s always someone ready to help – the ongoing support is second to none.”
That’s the GoodOaks difference. It’s not just about a proven system, although we have one, it’s about being part of a network where you’re respected, backed, and empowered to thrive.
Built on values and backed by results
We’ll be proudly accepting this award at the BFA Conference in November, but the true reward is knowing our franchise partners would do it all over again and that 100% plan to renew their franchise agreements.
This isn’t just a moment to celebrate, it shows what’s possible when you build a franchise around shared values, high standards, and mutual respect.
So if you’re exploring franchise opportunities in the care sector and looking for a partner who walks the talk, now’s the time to talk to us.
Let’s build something meaningful together.
Interested and want to know more about GoodOaks?
The GoodOaks profile outlines all aspects of their franchise opportunity and allows you to contact them for further information or to ask a question.
