Celebrating growth and connection at the GoodOaks conference 2025

Recently we were thrilled to welcome over 80 franchise partners, care leaders and colleagues from across the country to the beautiful Nici Hotel in Bournemouth for our annual franchise conference 2025. The day was all about coming together as a network to reflect, learn, and look ahead. We had a packed schedule of engaging sessions, empowering talks and meaningful conversations on our GoodOaks conference 2025.

The event gave everyone the opportunity to reconnect with fellow franchise partners and share the successes and lessons from another year of delivering outstanding care.

Inspiring leadership and practical insight

We were  joined by Tim Jones from Kaizen Consultants, who delivered a keynote session on scaling businesses while staying true to values-based leadership. Drawing on both research and real-world experience, Tim’s talk struck a chord with many of our franchise partners who are on their own exciting journeys of business growth.

We also welcomed representatives from Access, who introduced their new care rostering system and joined us for an engaging breakout session to explore how this new technology can support operational efficiency and high-quality care delivery.

Our franchise partners also took part in panel Q&As, roundtable discussions, and informal networking all designed to help strengthen local operations and share best practice across our powerful network. 

Whether it was a first-time attendee or a seasoned more established franchise partner, the energy and collaboration throughout the day truly reflected the spirit of the GoodOaks community.

A huge thank you to our sponsors

We couldn’t have made the day happen without the support of our fantastic sponsors. A heartfelt thank you goes to Printed.com, Access, Borderless, HSBC, and Gloveman for their continued partnership and belief in the power of our network.

Recognising excellence across the network

As always, the highlight of the day was our annual awards ceremony, a time to recognise the extraordinary achievements, dedication and impact of our teams across the country.

Here are this year’s well-deserved winners:

Sustainability award - Winner: GoodOaks Aylesbury
Recognising the office who have demonstrated business sustainability; a consistent ability to maintain excellence in quality, support and development of colleagues, and robust financial performance. 

Excellence award - Winner: GoodOaks Bedford
Awarded for consistently high standards in compliance, operations, and reputation.

Rising star award - Winner: GoodOaks Woodford Green
Celebrating a rapidly growing office with huge promise in care and community impact.

Values award - Winner: GoodOaks Mid Sussex
Honouring a team that exemplifies our PRIDE values: Professionalism, Respect, Integrity, Dedication and Empathy.

Pinnacle award - Winners:

• GoodOaks Bournemouth and Poole
• GoodOaks Aylesbury
• GoodOaks Mid Sussex
• GoodOaks Isle of Wight
• GoodOaks New Forest

For consistent top performance across all key areas of business and care.

Gold award - Winners:

• GoodOaks Bedford
• GoodOaks Mid Sussex
• GoodOaks Edgware and Finchley
• GoodOaks Bournemouth and Poole

Recognising those who consistently go the extra mile to make a meaningful difference.

Care team of the year - Winner: GoodOaks Bedford
Awarded to a team showing exceptional dedication and empathy in supporting clients to stay in the homes they love.

Registered Manager of the year - Winner: Jacs Cook, GoodOaks Sussex South
For exceptional leadership, creating a positive impact on both clients and colleagues.

Outstanding impact award - Winner: Susitha De Zoysa, GoodOaks Edgware and Finchley
Recognising an inspiring contribution that truly changed someone’s life.

Partners choice - Winner – Fiza Bukhari – GoodOaks Aylesbury 
This is chosen by our franchise partners. It celebrates the individual who has shone this year, in terms of the support they have given their peers, the inspiration they have provided and the commitment they’ve shown to providing great care. 

Support office - Winner – Nicole Johnson – Operations Coordinator 
=This award was chosen by the network and celebrates the person from the support office, who has gone above and beyond during the past year to provide exceptional support and guidance throughout the network. 

Reflecting on the day, Ben Ashton, Co-Founder at GoodOaks, said:

“Today was about connection, inspiration, and celebrating the incredible work of our franchise partners. We’re proud to see the strength of our community and the shared commitment to high-quality, compassionate care. Huge thanks to our entire support team who put in so much time and energy to make the day so successful.”

The conference wrapped up with a relaxed drinks reception on the hotel balcony, where we enjoyed views over the Bournemouth beachfront!

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