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Live chat has become increasingly popular with franchise businesses because – when used correctly – it is an excellent way of increasing customer engagement and boosting website conversions. Live chat services enable franchise brand the chance to save time, offer excellent customer support, and money and increase their bottom line. In this article, Tim Morris, the MD of Cymphony, gives his advice on the benefits live chat can have on your franchise and how to ensure you deliver a quality service.
More women than ever are starting their own franchise businesses, says not-for-profit industry body Encouraging Women into Franchising (EWiF). The franchise industry, once viewed as male-dominated, is seeing an increasing number of women investing in businesses, and succeeding, to become dominant players in their subsequent franchise industries. The Travel Franchise, one of the UK’s fastest growing travel franchises, has seen an increase in women joining its team. Around 65% of its franchisees are women. Of its top performers, over 82.5% are women.
Today marks the start of YouCanCare Week, an annual official awareness week created by Home Instead, it shines the light on all the wonderful people working in the care sector and encourages others to consider a caring career.
Mental health is more than just a buzz word or the latest hot topic, as the recent Mental Health First Aid Law presentation in parliament proves. So, how can you tell if a franchisor is serious about supporting their stakeholders or if they’re just jumping on the bandwagon because they think it looks good? And, once you are a business owner yourself, what challenges might you face and what are your own obligations when it comes to supporting your team? Jen Chapman-Boffin, Founder of Mental Health First Aid provider, Cinder, gives some frank and thought-provoking advice to anyone considering investing in a franchise.
Friends Kristy and Suzanne had been talking for years about how they could find a way to use their skills to work together. Once they saw the Get Ahead franchise advertised on Facebook in 2019, they knew they had found the right solution. They now enjoy the immense freedom and improved work-life balance of running their own franchise as well as the connection of being an active part of the wider franchise network at Get Ahead.
Floyd Mayweather, the legendary, undefeated boxer and iconic athlete, is about to hold his first-ever UK fight on Saturday, February 25th, at the O2 Arena in London in a sold-out Expo bout. But his success is not just limited to the boxing ring. Floyd has been leveraging his spotlight in the arena to drive interest and excitement in his rising business empire. Mayweather Boxing + Fitness (MBF) is one of his businesses, with bricks-and-mortar gyms that empower other entrepreneurs to achieve greatness and master their destinies
Highly successful former TaxAssist Accountants franchisee, Terry Peachman, to share his wealth of experience as a Franchise Development Manager. Former Lincoln-based TaxAssist franchisee Terry Peachman has re-joined the franchise as a regional Franchise Development Manager to support and mentor franchisees.
Oodles reopened its doors in Luton this week. The franchise is owned and will be operated by Ghazanfar Shahzad, who is looking forward to being part of the Oodles family.
Bucket list holidays have turned into regular “milestone holidays” and are sending holiday sales soaring as consumer confidence booms, says multi-award winning travel franchise The Travel Franchise. Franchisees are eagerly booking high-value holidays to celebrate wedding anniversaries, babymoons and landmark birthdays are becoming the norm as consumers are eager to invest in unforgettable shared experiences.
With a staggering 74% of employees highlighting wellness strategies as one of the key elements to achieving job satisfaction1, it is becoming increasingly important for ethical franchise brands to establish a foundation of maintaining their teams’ wellbeing. As Tezlom accelerates its plans to become the UK’s leading domestic healthcare recruitment franchise, it has welcomed Kay Lou Haskins, a recognised breath coach and cold-water therapist, to head office to support the network’s physical and mental health.
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