Bright & Beautiful, a North Tyneside ethical and eco-friendly professional housekeeping franchise business has been named ‘Employer of the Year’ for the North East at the Federation of Small Business (FSB) Excellence Awards 2019.
Celebrating the win at last week’s annual awards, Helen Ross, business owner of Bright & Beautiful North Tyneside, set up her franchise business in October 2017 and now has a trusted team of nine professional housekeepers. Recognised for being an ethical employer, Helen has demonstrated how she has grown her business and invested, developed and retained her staff over the past 12 months.
Bright & Beautiful is set to continue to expand during 2019, providing a service that offers eco-friendly cleaning, tidying, laundry, and ironing to the highest of standards of security and service. Last year, Helen doubled her workforce by 50% and delivered over 2,300 home service cleans to customers across North Tyneside and South Northumberland.
Sarah Slaven, Operations Director of Business Durham and sponsor of Employer of the Year category said “Business Durham was pleased to sponsor the award as small businesses play such an important role in creating and sustaining employment across our region. Congratulations to Helen Ross of Bright & Beautiful for winning the award this year, who is clearly very passionate about being an ethical employer and has made this an integral part of her business success to date.”
Thrilled to win this accolade, Helen Ross added, “I was delighted to hear our name announced as winners for the whole of the North East, particularly as we only launched just over a year and a half ago and it has been an amazing journey so far. As a business we pride ourselves on being an ethical employer and it is so important to find the right people, take care of them and empower them to grow with the business. Nothing gives me more pleasure knowing that my staff love their jobs and want my business to succeed. Having a ‘Trusted Team’ is one of Bright & Beautiful’s brand pillars and I definitely embrace this within my business.
“As a business, we are aiming to clean up the cleaning industry and educate people that there is a huge difference between one cleaning company and another. I hope this award continues to raise awareness of our service and what we stand for as a business. I could not have done this without the continued support of my family, our fantastic team of housekeepers and our loyal customers’, so a big thank you to all of them. I’m looking forward to the national awards in May in London so we can fly the flag for the north east!”
The FSB Business of the Year 2019 finals will take place at an awards dinner in London on 23 May with over 500 guests made from area winners, the judges, sponsors, media, MP’s and industry business leaders.
Based in North Tyneside, Bright & Beautiful covers Whitley Bay, North Shields, Tynemouth, Backworth, Northumberland Park, Monkseaton, Ponteland & South Northumberland. It is part of a national network of 60+ franchisees building their own local business, creating 600+ jobs and delivering more than 120,000 home cleans per year.
For further information about Bright & Beautiful and franchise opportunties with the brand, learn more here!
Just five years ago single mum of two from Cheshire Faye McDonough was working three jobs in order to look after her young family.
Today she is celebrating being shortlisted in the Female Franchisee category of the prestigious 2015 bfa HSBC Franchisee of the Year Awards, the results of which will be announced at a black-tie dinner hosted by the BBC's business correspondent Steph McGovern on 1st October.
The nomination comes as Faye also marks five years running her Bright & Beautiful domestic cleaning franchise business. Launched in 2010, Faye now has 19 staff providing eco-friendly cleaning, tidying, laundry and ironing services to over 250 homes each week in Cheshire.
Faye is also celebrating a major personal milestone this year, having been diagnosed with and beaten cancer twice in the past three years. In 2012 Faye found a lump in her chest, which was found to be Leiomyosarcoma, a rare and aggresssive form of cancer that is normally found in the bowel. After major surgery to remove the 5x6cm tumour, Faye was under Christies Hospital for regular check ups and in March this year found another lump which has since been removed and she is continuing to receive regular check ups and monitoring.
Whilst undergoing her illness and treatment Faye has continued to be a dedicated mum to her two young children and to build her business from strength to strength, drawing real strength from her teams and the wider Bright & Beautiful network. She has recently taken on bigger offices in
Altrincham and now offers a wider range of services including carpet cleaning. With over 250
clients and 600 hours cleaning a week, Faye’s business has grown largely due to word of mouth and recommendations in her areas of Sale, Timperley, Hale, Altrincham, Hale Barns and Bowdon
Faye says: “The past five years have been a bit of a whirlwind to say the least but it is fantastic to be here today with an amazing business, an awards nomination, my health hopefully back on track and of course my wonderful family who are at the heart of everything I do.
“When I first started working for Bright & Beautiful I was just like millions of other working mums in needing a job that would work around my family but allow me to be independent. When I bought my first franchise I soon realized that what running my own business gave me was not just a job, but a career, a really successful business, a huge amount of confidence and an amazing opportunity to help other women, both locally and in developing countries, to make the most of their chances too.”
Faye is also a significant employer in the Altrincham area, giving local women jobs that allow them to earn a good salary whilst working around school hours and with fair employment rights and a great working environment. Faye and her team are also major supporters of CAFT (Children’s Ad-venture Farm Trust) in Altrincham, donating to the charity for every new client and running and contributing to events.
Bright & Beautiful is an award-winning business model that was founded by entrepreneur Rachel Ray in 2007. A busy working mum herself, Rachel spotted a gap in the market for a domestic cleaning company that provided full fair employment rights for its team, non-toxic cleaning products and an exceptional housekeeping service for its clients. Since then the business has grown from strength to strength with franchisees around the UK employing carefully vetted professional housekeepers and servicing thousands of clients.
Entrepreneur and Bright & Beautiful Founder Rachel Ray presented a specialist session at the lively networking British Franchise Association ‘Women in Franchising’ event, held on 20 November.
Speaking about how women can identify their core values and build their own personal brand to achieve success. Rachel also talked about her own business background, making the move from her job as an accountant to setting up on her own professional housekeeping business in which she currently manages 48 franchisees nationwide.
The Women in Franchising event, now in its second year, was created to give women within the franchising and wider business arena the opportunity to listen to presentations and participate in discussion groups led by successful and inspirational women from within the industry; sharing experiences, best practice and knowledge.
Rachel was asked to run an interactive session by British Franchise Association head of operations, Pip Wilkins, after her business Bright & Beautiful was recently recognised as a finalist in the Emerging Franchisor of the Year Award. This award showcases the newest franchisor businesses that are standing out from the crowd. These franchisors have been franchising for less than five years and already have a track record of excelling in their fields.
Bright & Beautiful was founded in 2007 when Rachel, herself a busy working mum, spotted a gap in the market for a domestic cleaning company that provided full fair employment rights for its team, non-toxic cleaning products and an exceptional housekeeping service for its clients. Since then the business has grown from strength to strength with franchisees around the UK employing carefully vetted professional housekeepers and servicing thousands of clients.
Pip Wilkins, head of operations for the British Franchise Association, said: “Women in Franchising was created to promote the industry and champion women in business, Rachel was a perfect advocate to help us raise awareness. As a woman who has created a successful business, Rachel has achieved considerable results through hard work and dedication to her brand, and feedback from the day was unanimously strong for Rachel’s specialist session, showing we’d made exactly the right choice to inspire our attendees.”
Rachel Ray added: “It was an honour to be asked to speak at this event and to meet so many inspirational women. The franchising business model opens up huge opportunities for women to run their own successful business whist maintaining a healthy work/life balance. At Bright & Beautiful we have already helped 48 women to start their own business and I’m passionate about reaching out to others to equip them with the know-how and self-belief to achieve their full business potential.”