BFA (British Franchise Association) reveals names of winners at the 2025 BFA HSBC UK British Franchise Awards

Last night the BFA (British Franchise Association) held its annual awards event, recognising the best in British franchising.

In a rare occurrence, three domiciliary care brands took home the top prizes of Franchisor of the Year Established, Expanding and Emerging.

Personal Services Boom

According to the latest British Franchise Survey, sponsored by NIC Local in October 2024, the Personal Services category, which domiciliary home care falls into alongside education, pet care, fitness brands etc, saw a 53% growth from the previous survey in 2018, eclipsing growth across all other franchising sectors.

Of the 18 winners announced, 66% were from the Personal Services category. Other categories represented were Transport & Vehicle Services, Business & Communication Services, and Hotel & Catering.

Pip Wilkins QFP, CEO of the BFA said: “We are absolutely thrilled to announce all our 18 winners tonight, but we must pause to recognise the exceptional achievement of three domiciliary care brands taking home Franchisor of the Year in the Established, Expanding and Emerging categories. We have long been aware of the growth and success of domiciliary care brands within the franchise sector and although no surprise, it is great to see the sector’s successes recognised here tonight. It is worth noting that another domiciliary care brand, Right at Home, also recently won Franchisor of the Year at the European Franchise Awards in Brussels.

“Alongside this, I’d like to extend my sincere congratulations to all our winners tonight, both franchisors and franchisees.  It is businesses like these that are leading the way in British franchising; making it the hugely successful sector that it is. They are shining examples of successful, ethical franchising in the UK and we look forward to seeing them achieve even more in 2026.”

The full list of winners:

Franchisor Awards

Franchisor of the Year – Established

• Caremark (Gold)
•  Premier Education (Silver)
•  Speedy Freight (Bronze)

Franchisor of the Year – Expanding

• GoodOaks Homecare

Franchisor of the Year – Emerging

• CareYourWay

Leadership & Culture Award

• Premier Education

Research & Development Award

• Snap Fitness

Franchise Support Award

• Pink Spaghetti (Winner)
•  Aspray (Highly Commended)

Marketing Award

• Stagecoach Performing Arts

Franchisee Awards

HSBC UK Best in Class Multi-Unit

• Roger Khoryati, McDonald’s Restaurants

HSBC UK Best in Class Multi-Brand

• Angelina Mouralidarane, Iceking Group

Customer Focus Award

• Sajda Parveen, Imran Bashir & Rizwan Bashir, Snap Fitness

Dynamic Duo Award

• Neil and Melodie Watson, Tutor Doctor (Winner)              
• Jinesh and Reena Patel, Revive! (Highly Commended)

BFA Star Performer Award

• Marlene Meyer, Mini First Aid

Community Impact Award

• Vicky and Paul Butler, Right at Home

Young Guns Award

• Scott and Cam Stevenson, Oltco

The BFA HSBC UK Franchisee of the Year - People’s Choice Award

• Marlene Meyer, Mini First Aid

Gillian Morris, UK Head of Franchise at sponsor HSBC UK said: “I’d like to extend my sincere congratulations to the winners at this year’s British Franchise Awards. Franchising makes a major contribution to the UK economy, and these awards are a brilliant way to recognise the dynamism, commitment and hard work of the amazing businesses leading the way in the franchise sector. It was an inspirational evening and a fitting way to celebrate the innovation and passion that define the sector.”