ServiceMaster Clean Newbury wins North Star Invest Award
ServiceMaster Clean Contract Services Newbury has won the North Star Invest award at this year’s ‘ServiceMaster Live!’ event.
This May, ServiceMaster Franchises long-anticipated ServiceMaster Live event, which is a gathering of franchisees from across the ServiceMaster UK brand family – saw franchisees and their teams recognised for their hard work in customer service, sales, and marketing efforts, resilience, growth and more over the past year. The awards ceremony, which took place at the close of a jam-packed day full of connections, networking and inspiring presentations, saw ServiceMaster Clean Newbury win the highly coveted North Star Invest award for investments in their business and the local community.
ServiceMaster Clean Contract Services Newbury was owned and managed by Nick Dee Shapland for 30 years, during which time he established a growing community of staff and clients who relied upon and delivered his trademark professional and bespoke contract cleaning services. Originally, ServiceMaster Clean Newbury solely provided commercial cleaning services in the Newbury area, but over their three decades of business, their territory has grown to cover not only Reading & Newbury but North Hampshire, Swindon, Newbury, Oxfordshire and much of Gloucestershire. This is a truly impressive size for a franchise business, and they are equipped to reflect this. With a fleet of over 60 vehicles and a staff of over 350 people!
After Nick retired in 2021, he transferred ownership of his business to his employees in an Employee Ownership Trust. And, as Nick said back in 2021, this move enabled him to “place the future of the business in the hands of the people who have helped it grow over the last 10 years”
Now that team has achieved new heights for their investment by continuing to show their involvement in their community through brilliant work with multiple charities in the Newbury area – and earning them the coveted North Star Invest Award. The Newbury team endeavour to support three main charities we support each year. This year, this has been Cardiac Risk in the Young (CRY), through staff completing the London Bridge walk in June, Macmillan coffee mornings, and Children in Need. Last year, the team raised over £1500 for their charities, and hope to exceed this effort this year through events like the London Bridge Walk and team donations.
At its heart, ServiceMaster Clean Newbury is about community, and Victoria Tayler, Marketing Manager for ServiceMaster Clean Contract Services says that this made them the clear choice as the winners of the North Star Invest award this year. “This is a fantastic award to achieve, it is so pleasing to see one of our businesses giving so much back to their community, she says.
“It is easy as a business owner to get bogged down with the day-to-day stuff but the giving back is so valuable to those to whom they have contributed. This really embodies the ServiceMaster ethos of going Above and Beyond.”
Jane Paisley, on behalf of EOT and the Newbury team, says, “We were very proud to receive the North Star Investment award for 2021! We moved to an Employment ownership Trust in June 2021 and as a company, we have always tried to help and support local events and help the community and if staff have asked for support for their local schools or fund-raising activities.
Our new aim is to continue to support our three main charities CRY, Macmillan and Children in need and then support local charities and fundraising in Newbury but, we would also like to reach out further to our surrounding areas and we have asked [our] staff if there are any charities or events to which they belong to that we can support. We feel it is important to show support where we can to staff and the local community to which they are also involved, it makes staff feel proud to be part of the ServiceMaster brand.”
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