Franchise Direct has released their ranking of the Top 100 Franchises in the UK, and Home Instead Senior Care is thrilled to be ranked in 11th place. The list has been created to celebrate the 100 most successful brands in the country with the ranking using a methodology that takes in criteria including number of units, revenue, stability and growth, number of years in operation and market expansion. Franchise Direct also look at the financial assistance offered to franchisees, social responsibility and environmental policy. Martin Jones, CEO of Home Instead, said: “It is an honour to have been placed in 11th position. The ranking bears witness to the huge success of our model and the benefits it is bringing to our franchisees and their clients alike. “We have recently celebrated the opening of our 200th franchise office and it is a credit to our team that the quality of our offering remains industry-leading.” Franchise Direct was set up in 1998 as an online directory full of information about franchise businesses from all over the world, which has created a great portal for entrepreneurs and franchisors to connect.
Franchise Direct has released their ranking of the Top 100 Franchises in the UK, and Home Instead Senior Care is thrilled to be ranked in 11th place.
The list has been created to celebrate the 100 most successful brands in the country with the ranking using a methodology that takes in criteria including number of units, revenue, stability and growth, number of years in operation and market expansion.
Franchise Direct also look at the financial assistance offered to franchisees, social responsibility and environmental policy.
Martin Jones, CEO of Home Instead, said: “It is an honour to have been placed in 11th position. The ranking bears witness to the huge success of our model and the benefits it is bringing to our franchisees and their clients alike.
“We have recently celebrated the opening of our 200th franchise office and it is a credit to our team that the quality of our offering remains industry-leading.”
Franchise Direct was set up in 1998 as an online directory full of information about franchise businesses from all over the world, which has created a great portal for entrepreneurs and franchisors to connect.
Home Instead Senior Care provides award winning home-based care and companionship to more than 14,000 seniors across the UK, and it’s a franchise that has grown significantly since opening its first office in 2006. Home Instead Senior Care recently held a prestigious gathering at Chester Cathedral to celebrate the opening of its 200th UK office in Dorchester and to welcome new franchisee, Romesh Dharmasingham. This is a significant milestone in the company’s history and guests from the care and franchise world attending the event included Martin Jones, Managing Director of Home Instead; Dave Banark, COO of Home Instead US & Canada and the CEO of the British Franchise Association, Pip Wilkins. Speaking of joining Home Instead, Romesh said, “It is truly an honour to open the 200th office of this fine organisation. This is an inspirational business which is making such a difference to the lives of older people and I look forward to contributing to its future success.” Head of business development at Home Instead, Ruth Brown said, “Through our highly successful, proven franchise model, we are enabling the franchisees joining our network to make a step change in their lives. In turn, they are making a huge difference to the lives of thousands of older people and are making a real impact in their local communities.” Pip Wilkins, from the bfa was keen to congratulate Home Instead saying, “Huge congratulations to Home Instead on reaching such an impressive milestone. “Sometimes people who are involved in strong, successful franchise systems don’t always realise what an inspiration and example they really are. When you see a business that has an eye on the future as well as the present, never standing still, and above all, franchisor and franchisees working together for the good of the whole network it truly is a great example of how franchising should be done!” They hold over 46 Care Quality Commission (CQC) ‘outstanding’ ratings – more than any other adult social care provider and placing them in the top 3% of providers in England. In Scotland their offices have achieved 5 and 6 Star ratings from the Care Inspectorate. Home Instead has also been named as the number one franchise company for the second consecutive year in the Elite Franchise Top 100. The care they provide is all about allowing people to remain, living independently, in their own homes and bringing peace of mind to their families. Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services and companionship. The team at Home Instead look for only the very best people to join their franchise network – people who share their vision and values and who are passionate about caring for seniors whilst building a successful and rewarding business.
Home Instead Senior Care provides award winning home-based care and companionship to more than 14,000 seniors across the UK, and it’s a franchise that has grown significantly since opening its first office in 2006.
Home Instead Senior Care recently held a prestigious gathering at Chester Cathedral to celebrate the opening of its 200th UK office in Dorchester and to welcome new franchisee, Romesh Dharmasingham.
This is a significant milestone in the company’s history and guests from the care and franchise world attending the event included Martin Jones, Managing Director of Home Instead; Dave Banark, COO of Home Instead US & Canada and the CEO of the British Franchise Association, Pip Wilkins.
Speaking of joining Home Instead, Romesh said, “It is truly an honour to open the 200th office of this fine organisation. This is an inspirational business which is making such a difference to the lives of older people and I look forward to contributing to its future success.”
Head of business development at Home Instead, Ruth Brown said, “Through our highly successful, proven franchise model, we are enabling the franchisees joining our network to make a step change in their lives. In turn, they are making a huge difference to the lives of thousands of older people and are making a real impact in their local communities.”
Pip Wilkins, from the bfa was keen to congratulate Home Instead saying, “Huge congratulations to Home Instead on reaching such an impressive milestone.
“Sometimes people who are involved in strong, successful franchise systems don’t always realise what an inspiration and example they really are. When you see a business that has an eye on the future as well as the present, never standing still, and above all, franchisor and franchisees working together for the good of the whole network it truly is a great example of how franchising should be done!”
They hold over 46 Care Quality Commission (CQC) ‘outstanding’ ratings – more than any other adult social care provider and placing them in the top 3% of providers in England. In Scotland their offices have achieved 5 and 6 Star ratings from the Care Inspectorate.
Home Instead has also been named as the number one franchise company for the second consecutive year in the Elite Franchise Top 100.
The care they provide is all about allowing people to remain, living independently, in their own homes and bringing peace of mind to their families.
Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services and companionship.
The team at Home Instead look for only the very best people to join their franchise network – people who share their vision and values and who are passionate about caring for seniors whilst building a successful and rewarding business.
Home Instead Senior Care is delighted to announce that Lynn Elliott, their Down & Lisburn franchise owner, has been shortlisted for Woman Franchisee of the Year in the EWIF (Encouraging Women into Franchising) Awards 2019. In this category, the judges are looking for female franchise owners who are making a success of their business by following a franchise model and who are going the extra mile to deliver fantastic results. Lynn was the first Home Instead franchise owner in Northern Ireland and established her business in October 2015. She has worked tirelessly to establish our private-pay home care model in this new territory and has rapidly made a positive impact in her local area. Always keen to help Home Instead to develop their product offering, Lynn is involved in two pilots and a working group that is helping to share how care is delivered in the future. The Down & Lisburn office currently delivers care to 100 clients and employs 70 staff. Lynn and her team are active members of their local community, sharing expert knowledge on Dementia and Nutrition with clients and the broader community and they have also piloted a Companionship Café for older people, particularly those living with dementia. Well done Lynn and all other EWIF Award finalists from Home Instead Senior Care!
Home Instead Senior Care is delighted to announce that Lynn Elliott, their Down & Lisburn franchise owner, has been shortlisted for Woman Franchisee of the Year in the EWIF (Encouraging Women into Franchising) Awards 2019.
In this category, the judges are looking for female franchise owners who are making a success of their business by following a franchise model and who are going the extra mile to deliver fantastic results.
Lynn was the first Home Instead franchise owner in Northern Ireland and established her business in October 2015. She has worked tirelessly to establish our private-pay home care model in this new territory and has rapidly made a positive impact in her local area.
Always keen to help Home Instead to develop their product offering, Lynn is involved in two pilots and a working group that is helping to share how care is delivered in the future.
The Down & Lisburn office currently delivers care to 100 clients and employs 70 staff. Lynn and her team are active members of their local community, sharing expert knowledge on Dementia and Nutrition with clients and the broader community and they have also piloted a Companionship Café for older people, particularly those living with dementia.
Well done Lynn and all other EWIF Award finalists from Home Instead Senior Care!
Home Instead Senior Care has just announced that The Silver Line, a charity founded by Dame Esther Rantzen DBE in 2012, has appointed their Managing Director, Martin Jones, as a member of their Board of Trustees. The Silver Line is the UK’s only confidential, free helpline for older people. Available 24-hours a day, 365 days a year, the team provides information, friendship and advice, links callers to local groups and services, offers regular friendship calls and protects and supports older people who are suffering abuse and neglect. Commenting on his appointment, Martin Jones said: “Both myself and the team at Home Instead are absolutely delighted by the announcement. One of the core services our franchisees provide is companionship care and we see day in, day out just how crucial that is. “Loneliness can have a serious impact on a person’s health and must not be underestimated. The Silver Line works tirelessly to provide older people with an alternative and I am extremely proud to become part of the team.” Gary Rycroft, James Batchelor and Denise Smith were appointed alongside Martin as new Trustees for The Silver Line. Following the announcement, Dame Esther Rantzen, Founder and President of The Silver Line, said: “Too often the needs of older people are neglected or ignored. The Silver Line is thrilled and impressed that these distinguished and skilled new Trustees have shown their commitment to older people’s welfare by joining our Board, and I am sure they will provide us with new ideas and share their expertise so that we can continue to develop our crucial service.” Sophie Andrews, Chief Executive of The Silver Line, added: “The new Trustees bring a wealth of relevant experience to our Board and join us at an important time in our short history. They have already demonstrated a passion for the cause and have some great ideas about how we secure longer term income to ensure we are sustainable for the future.” Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services that enables them to not only remain in their own home, but continue to be part of their local community.
Home Instead Senior Care has just announced that The Silver Line, a charity founded by Dame Esther Rantzen DBE in 2012, has appointed their Managing Director, Martin Jones, as a member of their Board of Trustees.
The Silver Line is the UK’s only confidential, free helpline for older people. Available 24-hours a day, 365 days a year, the team provides information, friendship and advice, links callers to local groups and services, offers regular friendship calls and protects and supports older people who are suffering abuse and neglect.
Commenting on his appointment, Martin Jones said: “Both myself and the team at Home Instead are absolutely delighted by the announcement. One of the core services our franchisees provide is companionship care and we see day in, day out just how crucial that is.
“Loneliness can have a serious impact on a person’s health and must not be underestimated. The Silver Line works tirelessly to provide older people with an alternative and I am extremely proud to become part of the team.”
Gary Rycroft, James Batchelor and Denise Smith were appointed alongside Martin as new Trustees for The Silver Line.
Following the announcement, Dame Esther Rantzen, Founder and President of The Silver Line, said: “Too often the needs of older people are neglected or ignored. The Silver Line is thrilled and impressed that these distinguished and skilled new Trustees have shown their commitment to older people’s welfare by joining our Board, and I am sure they will provide us with new ideas and share their expertise so that we can continue to develop our crucial service.”
Sophie Andrews, Chief Executive of The Silver Line, added: “The new Trustees bring a wealth of relevant experience to our Board and join us at an important time in our short history. They have already demonstrated a passion for the cause and have some great ideas about how we secure longer term income to ensure we are sustainable for the future.”
Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services that enables them to not only remain in their own home, but continue to be part of their local community.
Home care franchise, Home Instead Senior Care, has announced that two of its franchisees are finalists in the 2019 bfa HSBC Franchise Awards. Victoria Rigby, owner of the Epping Forest franchise office has been shortlisted in the Young Female Franchisee category and Simon White from Wetherby & North Leeds has been named as a finalist in the Business Transformation category. Victoria initially joined Home Instead Senior Care at their National Office in 2010 and loved the brand so much that she purchased her own franchise office in 2012 at the age of 27. She has gone on to build a really successful business with a turnover of £1.2m. Simon purchased his territory as a resale in 2016. He brought with him a wealth of commercial experience and was able to create significant change within the business in a short space of time. Monthly revenues have increased three-fold and the number of CAREGivers has increased from 29 to 73. Speaking about the two finalists, managing director of Home Instead, Martin Jones said, “Victoria and Simon are certainly deserving finalists in their respective categories. “They are each a great representation of what quality franchising looks like. They follow the model but have each made their businesses their own and are demonstrating amazing success. “As a network we are all really proud of them and wish them all the very best for the awards in June.”
Home care franchise, Home Instead Senior Care, has announced that two of its franchisees are finalists in the 2019 bfa HSBC Franchise Awards.
Victoria Rigby, owner of the Epping Forest franchise office has been shortlisted in the Young Female Franchisee category and Simon White from Wetherby & North Leeds has been named as a finalist in the Business Transformation category.
Victoria initially joined Home Instead Senior Care at their National Office in 2010 and loved the brand so much that she purchased her own franchise office in 2012 at the age of 27.
She has gone on to build a really successful business with a turnover of £1.2m.
Simon purchased his territory as a resale in 2016. He brought with him a wealth of commercial experience and was able to create significant change within the business in a short space of time. Monthly revenues have increased three-fold and the number of CAREGivers has increased from 29 to 73.
Speaking about the two finalists, managing director of Home Instead, Martin Jones said, “Victoria and Simon are certainly deserving finalists in their respective categories.
“They are each a great representation of what quality franchising looks like. They follow the model but have each made their businesses their own and are demonstrating amazing success.
“As a network we are all really proud of them and wish them all the very best for the awards in June.”
Home Instead Senior Care is pleased to announce that Ruth Brown, Head of Franchise Development, has been named the new Chair of the British Franchise Association’s (bfa) Northern Forum. The bfa hosts six member forums across the UK, with each forum chair forming part of the bfa’s wider governance structure. Each forum Chair also hosts three annual regional meetings in order to provide members with opportunities to network and share best practice. The bfa’s naming of Ruth Brown as Northern Forum Chair comes as a result of over 17 years’ hard work and dedication to the franchise sector. Ruth first entered franchising in 2002 after graduating from Manchester Metropolitan University. In 2006 she was appointed Franchise Recruitment Manager at Thorntons, where she was responsible for the growth of the Thorntons franchise network. She joined Home Instead Senior Care in 2010 as Head of Franchise Development and is also on the Senior Leadership Team. Over the last nine years she has recruited more than 180 franchisees into the Home Instead network for new territories as well as re-sales. Speaking about the announcement, Ruth said: “I’m delighted to be named Chair of the bfa’s Northern Forum. I’m passionate about franchising and I’ve seen first-hand the positive impact it can have on the lives of individuals, families and communities. “In my capacity as Chair I’ll have opportunities to engage with like-minded professionals who share my passion. Together we’ll be able to use our skills and experience to promote the excellent work of the bfa and engage other franchises for the benefit of the entire network.” Martin Jones, Managing Director of Home Instead Senior Care, said: “We’re delighted that the bfa has named Ruth as their Northern Forum Chair. She has had a tremendous impact on the franchise sector to date and brings a wealth of knowledge and expertise that other bfa members can benefit from. “Ruth is a true ambassador for franchising and I have no doubt that she will demonstrate the same passion, dedication and commitment in her capacity as Chair of the bfa Northern Forum as she does day in, day out at Home Instead.”
Home Instead Senior Care is pleased to announce that Ruth Brown, Head of Franchise Development, has been named the new Chair of the British Franchise Association’s (bfa) Northern Forum.
The bfa hosts six member forums across the UK, with each forum chair forming part of the bfa’s wider governance structure. Each forum Chair also hosts three annual regional meetings in order to provide members with opportunities to network and share best practice.
The bfa’s naming of Ruth Brown as Northern Forum Chair comes as a result of over 17 years’ hard work and dedication to the franchise sector. Ruth first entered franchising in 2002 after graduating from Manchester Metropolitan University.
In 2006 she was appointed Franchise Recruitment Manager at Thorntons, where she was responsible for the growth of the Thorntons franchise network.
She joined Home Instead Senior Care in 2010 as Head of Franchise Development and is also on the Senior Leadership Team. Over the last nine years she has recruited more than 180 franchisees into the Home Instead network for new territories as well as re-sales.
Speaking about the announcement, Ruth said: “I’m delighted to be named Chair of the bfa’s Northern Forum. I’m passionate about franchising and I’ve seen first-hand the positive impact it can have on the lives of individuals, families and communities.
“In my capacity as Chair I’ll have opportunities to engage with like-minded professionals who share my passion. Together we’ll be able to use our skills and experience to promote the excellent work of the bfa and engage other franchises for the benefit of the entire network.”
Martin Jones, Managing Director of Home Instead Senior Care, said: “We’re delighted that the bfa has named Ruth as their Northern Forum Chair. She has had a tremendous impact on the franchise sector to date and brings a wealth of knowledge and expertise that other bfa members can benefit from.
“Ruth is a true ambassador for franchising and I have no doubt that she will demonstrate the same passion, dedication and commitment in her capacity as Chair of the bfa Northern Forum as she does day in, day out at Home Instead.”
The Glasgow franchise of Home Instead Senior Care is celebrating after scooping a prestigious award at the Scottish and Asian Business Awards. Franchise owner Suhail Rehman was awarded the coveted title of ‘Franchise of the Year’ at a glittering ceremony held at the Crowne Plaza in Glasgow in recognition of the outstanding service delivered to clients across Scotland. Suhail comes from an engineering and business background. He has launched several technology companies and successfully managed global property investment funds. However, it was his voluntary experience in the care sector which introduced him to Home Instead and he joined in 2013. He was impressed with the unique business model and was aligned to the Home Instead values and approach: 1 hour visits, personally led care and how it is delivered. The Home Instead Senior Care network is made up of over 195 franchise offices who share a passion for making a difference to people’s lives. As well as providing a quality home care service, franchise owners enjoy working for themselves and building a successful business. Today the UK operation is widely recognised as the leading home care franchise business with more coveted outstanding ratings from the care sector’s regulatory body, the Care Quality Commission (CQC), than any other home care provider. The business awards, now in their 13th year, celebrate and recognise the achievements of the Scottish Asian business community and were attended by over 500 people. Categories this year were wide-ranging, honouring entrepreneurs and professionals across private, public and third sectors. Irfan Younis, CEO of Oceanic Consulting who organised the awards said: “We would like to congratulate all winners and finalists acknowledged in the Scottish Asian & Business Awards 2018 and give thanks to those hard-working and brilliant people who cement Asian culture and presence across all sectors of industry in Scotland.” Suhail commented: “We are absolutely delighted to have won this award and it is particularly gratifying to know that this was not just awarded on business performance, but that it was also based on our contribution to the local community”. The Scottish and Asian Business Award brings the total won by the Glasgow franchise to an impressive 5 over the past 12 months. Suhail explains: “It’s been a fantastic year for the Home Instead Care Glasgow Franchise. For the fourth year running we were recognised as Scotland’s top home care provider by the industry leading review website homecare.co.uk, additionally we were recognised as finalists in the Support Provider of the Year category at the Scottish Care Awards and we are also finalists at the East Renfrewshire Business Awards in the Small Business of the Year Category. Most recently, we were awarded a 4 Star Best Employer Award based on feedback from our office team and caregivers. “I’d like to thank them for all their hard work and commitment shown in providing the best possible care for older people in our area.”
The Glasgow franchise of Home Instead Senior Care is celebrating after scooping a prestigious award at the Scottish and Asian Business Awards.
Franchise owner Suhail Rehman was awarded the coveted title of ‘Franchise of the Year’ at a glittering ceremony held at the Crowne Plaza in Glasgow in recognition of the outstanding service delivered to clients across Scotland.
Suhail comes from an engineering and business background. He has launched several technology companies and successfully managed global property investment funds. However, it was his voluntary experience in the care sector which introduced him to Home Instead and he joined in 2013. He was impressed with the unique business model and was aligned to the Home Instead values and approach: 1 hour visits, personally led care and how it is delivered.
The Home Instead Senior Care network is made up of over 195 franchise offices who share a passion for making a difference to people’s lives. As well as providing a quality home care service, franchise owners enjoy working for themselves and building a successful business.
Today the UK operation is widely recognised as the leading home care franchise business with more coveted outstanding ratings from the care sector’s regulatory body, the Care Quality Commission (CQC), than any other home care provider.
The business awards, now in their 13th year, celebrate and recognise the achievements of the Scottish Asian business community and were attended by over 500 people. Categories this year were wide-ranging, honouring entrepreneurs and professionals across private, public and third sectors.
Irfan Younis, CEO of Oceanic Consulting who organised the awards said: “We would like to congratulate all winners and finalists acknowledged in the Scottish Asian & Business Awards 2018 and give thanks to those hard-working and brilliant people who cement Asian culture and presence across all sectors of industry in Scotland.”
Suhail commented: “We are absolutely delighted to have won this award and it is particularly gratifying to know that this was not just awarded on business performance, but that it was also based on our contribution to the local community”.
The Scottish and Asian Business Award brings the total won by the Glasgow franchise to an impressive 5 over the past 12 months.
Suhail explains: “It’s been a fantastic year for the Home Instead Care Glasgow Franchise. For the fourth year running we were recognised as Scotland’s top home care provider by the industry leading review website homecare.co.uk, additionally we were recognised as finalists in the Support Provider of the Year category at the Scottish Care Awards and we are also finalists at the East Renfrewshire Business Awards in the Small Business of the Year Category. Most recently, we were awarded a 4 Star Best Employer Award based on feedback from our office team and caregivers.
“I’d like to thank them for all their hard work and commitment shown in providing the best possible care for older people in our area.”
A couple from a banking background are Home Instead Senior Care’s latest franchise owners. Suki Dehal, a banking executive specialising in the franchise sector, and his wife Sonia, also from a banking background, have purchased the Walsall territory. Suki will remain at Lloyds Bank as Sonia launches the Home Instead brand in Walsall. The couple’s first contact with Home Instead Senior Care was two years ago, when Suki visited the UK national office in his role as a manager for Lloyds Bank. This role sees him helping potential franchisees secure funding and led him to develop a thorough understanding of the opportunities available in franchising. “From my first contact with Home Instead I could sense the passion for caring that was shared by everyone in the business,” said Suki “I could also see that the company filled a huge gap in the care market and I really wanted to get involved but the timing wasn’t quite right for us.” Both 28-years-old, Suki and Sonia Dehal have the ideal blend of skills, experience and motivation to make a success of a Home Instead franchise. Sonia, who qualified in Health Studies before going on to work in banking as a business manager, has personal experience of seeing family members struggle to care for elderly relatives. “My mum cared for my grandad and grandma at home, while also bringing up four children and working. I could see the strain it placed on her. We didn’t realise at that time that support was available. This service would have allowed my grandparents to remain independent and benefits the whole family.” Commenting on their decision to go into business together, Suki commented “In 2018 we decided that the time was right to buy a care franchise. “The Home Instead model is built on solid foundations and has a caring ethos that runs through the whole business. We spoke with a number of Home Instead owners and it was obvious that they were in care for the right reasons and really put people first. “I already knew from working in the industry that Home Instead delivers amazing growth with sound financial success. The brand offered the best fit for Sonia and I. We are proud to have joined the Home Instead family.” Commenting on the Dehal’s decision to join Home Instead, Ruth Brown, Head of Franchise Development said, “Like so many of our franchisees, Sonia has seen the impact caring for a loved one has on a family. That experience, paired with Suki’s knowledge of franchising brought them to Home Instead and we are delighted to have them on board.”
A couple from a banking background are Home Instead Senior Care’s latest franchise owners. Suki Dehal, a banking executive specialising in the franchise sector, and his wife Sonia, also from a banking background, have purchased the Walsall territory.
Suki will remain at Lloyds Bank as Sonia launches the Home Instead brand in Walsall.
The couple’s first contact with Home Instead Senior Care was two years ago, when Suki visited the UK national office in his role as a manager for Lloyds Bank. This role sees him helping potential franchisees secure funding and led him to develop a thorough understanding of the opportunities available in franchising.
“From my first contact with Home Instead I could sense the passion for caring that was shared by everyone in the business,” said Suki “I could also see that the company filled a huge gap in the care market and I really wanted to get involved but the timing wasn’t quite right for us.”
Both 28-years-old, Suki and Sonia Dehal have the ideal blend of skills, experience and motivation to make a success of a Home Instead franchise. Sonia, who qualified in Health Studies before going on to work in banking as a business manager, has personal experience of seeing family members struggle to care for elderly relatives.
“My mum cared for my grandad and grandma at home, while also bringing up four children and working. I could see the strain it placed on her. We didn’t realise at that time that support was available. This service would have allowed my grandparents to remain independent and benefits the whole family.”
Commenting on their decision to go into business together, Suki commented “In 2018 we decided that the time was right to buy a care franchise.
“The Home Instead model is built on solid foundations and has a caring ethos that runs through the whole business. We spoke with a number of Home Instead owners and it was obvious that they were in care for the right reasons and really put people first.
“I already knew from working in the industry that Home Instead delivers amazing growth with sound financial success. The brand offered the best fit for Sonia and I. We are proud to have joined the Home Instead family.”
Commenting on the Dehal’s decision to join Home Instead, Ruth Brown, Head of Franchise Development said, “Like so many of our franchisees, Sonia has seen the impact caring for a loved one has on a family. That experience, paired with Suki’s knowledge of franchising brought them to Home Instead and we are delighted to have them on board.”
Home care franchise business, Home Instead Senior Care, has been praised by the Care Quality Commission (CQC) after achieving its 40th ‘Outstanding’ rating. The accolade from England’s care regulator was awarded to the Richmond upon Thames office, run by Mike Jefferies, and means the network outranks all other home care companies for the top rating in England.
CQC’s Chief Inspector of Adult Social Care said the values of the commission were reflected in the way Home Instead worked. Andrea Sutcliffe CBE said: “As the independent quality regulator, CQC’s work is guided by a simple principle – is this a service I would be happy for my Mum or anyone I love to use? I’m thrilled that this shines through in so many of Home Instead’s offices across the country, and I have a feeling they won’t stop here.
“As Home Instead knows; the very best adult social care comes down to fantastic leadership, a transparent and open culture, great support for staff, a desire to continually improve and people being at the heart of how safe, person-centred and compassionate care is delivered. As Home Instead demonstrates time and time again, it can be done.
“Congratulations to everyone at Home Instead on your inspirational achievement.”
Home Instead is very much a values-based company with a mission to ‘change the face of ageing’. As such, the network prides itself on tailoring its care to every client’s needs. It is held in high esteem throughout the sector and the number of CQC ‘Outstanding’ ratings achieved bears testament to that. Over 25% of Home Instead’s offices in England have been honoured with the top rating – compared with only 3.3% of adult social care providers overall.
Ruth Brown, Head of Franchise Development at Home Instead Senior Care, said: “The feedback from CQC is the icing on the cake after a year of incredible accolades. To receive this recognition from the care regulator shows that our franchisees are providing excellence in terms of the level of care expected by the commission, whilst at the same time running thriving businesses.”
Summing up, managing director Martin Jones, said: “This accolade means so much because it’s based on the experiences of the people we care for and their families. It shows the way we approach caring for people really makes a difference to them. To know that our franchisees are running successful businesses which provide unparalleled care gives me a great sense of pride.”
When you start the journey of choosing which franchise is right for you it can be hard to know where to start your search, especially as there are over 900 franchise opportunities on offer.
Home Instead Senior Care will be attending the National Franchise Exhibition in Birmingham on 5 and 6 October to help make that decision easier, with Ruth Brown, Head of Franchise Development, speaking at the high investment panel session.
Potential franchise partners will also be able to talk directly to John Winfieldale, owner of the Burton-on-Trent franchise, to gain direct insight into what owning a homecare franchise with Home Instead is like and the level of support offered by the company to all new and existing franchise partners.
This includes the ongoing assistance for franchise partners at every level of maturity, including structures such as Performax, where Home Instead franchise owners at a similar level of maturity collaborate to drive each other’s growth. John who has been a Home Instead owner for 11 years, says: “Through Performax we established a clear direction for the future. Being held accountable by your peers is challenging, but the group was also enormously supportive. We have now established a culture of continuous improvement that has made us both a bigger and better business.”
Officially recognised as the UK’s leading franchise in the Elite Franchise 100 league table, this puts Home Instead a clear four places higher than any of the other 22 other home care franchisors on the market. Home Instead Senior Care also holds Work Buzz’s (previously Smith & Henderson) Best Large Employer in Care for 2017 and 2018.
In a crowded franchise market place, why not visit stand M80 and start your franchise journey with a company that cares?
