Home Instead Senior Care has been chosen as a finalist in two categories of the Franchise Marketing Awards 2019. These prestigious awards celebrate the innovative marketing campaigns and effective marketing support that franchisors provide for their franchisees. Home Instead has been selected as a finalist in both the ‘Best PR Campaign’ and ‘Best Print Advert’ categories. The company’s entry for the Best PR Campaign was based on a powerful and comprehensive promotion aimed at recruiting new CAREGivers. The campaign was based around an upbeat and powerful message that celebrated the fact that working in care is a meaningful and rewarding job. The entry for the Best Print Advert centred on a bold franchise advert that communicated both the caring and the commercial nature of Home Instead. Ruth Brown, Business Development Director at Home Instead Senior Care, said: “We’ve been very pleased to have entries accepted for these important marketing awards. The team of four independent judges decided that our entries were sufficiently strong in both categories to merit a place in the finals, much to our delight. “This underlines the fact that although high-quality care is always our primary concern, this is also backed up by excellent levels of training and support – including helping our franchisees with marketing and recruitment. We look forward to hearing who has won each of the categories when the judges’ decisions are announced at The National Franchise Exhibition on Friday 4th October.”
Home Instead Senior Care has been chosen as a finalist in two categories of the Franchise Marketing Awards 2019. These prestigious awards celebrate the innovative marketing campaigns and effective marketing support that franchisors provide for their franchisees. Home Instead has been selected as a finalist in both the ‘Best PR Campaign’ and ‘Best Print Advert’ categories.
The company’s entry for the Best PR Campaign was based on a powerful and comprehensive promotion aimed at recruiting new CAREGivers. The campaign was based around an upbeat and powerful message that celebrated the fact that working in care is a meaningful and rewarding job. The entry for the Best Print Advert centred on a bold franchise advert that communicated both the caring and the commercial nature of Home Instead.
Ruth Brown, Business Development Director at Home Instead Senior Care, said: “We’ve been very pleased to have entries accepted for these important marketing awards. The team of four independent judges decided that our entries were sufficiently strong in both categories to merit a place in the finals, much to our delight.
“This underlines the fact that although high-quality care is always our primary concern, this is also backed up by excellent levels of training and support – including helping our franchisees with marketing and recruitment. We look forward to hearing who has won each of the categories when the judges’ decisions are announced at The National Franchise Exhibition on Friday 4th October.”
Home Instead Senior Care is a finalist in the running for one of health and social care’s most coveted awards. Nominations for the 2019 LaingBuisson Awards reached record levels, so we are very pleased to announce that Home Instead Senior Care made it through the selection! We have been named as a finalist in the 2019 homecare category. The winner will be announced at a dinner ceremony on Wednesday 13th November at Park Plaza, Westminster Bridge, London. The LaingBuisson Awards recognise excellence within the health and social care sector. Now in their 14th year, they are so prestigious that the 2019 awards received over 400 entries! Even by reaching the finals, we have demonstrated that Home Instead Senior Care offers something special to the market. Finalists in the Homecare category will now be assessed on areas such as core values and aims, differentiation from competitors, recent achievements, use of innovation and technology and commitment to clients and stakeholders. Home Instead operates a particularly unique, person-centred service that continually demonstrates commitment to each of these areas, so watch this space. Ruth Brown, director of business development at Home Instead Senior Care, said: “We’re delighted to have been chosen as a finalist in these very prestigious awards. To place in the finals against such stiff competition marks us out as one of the companies at the forefront of care provision in the UK. It underlines the strength of our whole approach, as well as the dedication of our franchisees and CAREgivers who make our whole approach work.”
Home Instead Senior Care is a finalist in the running for one of health and social care’s most coveted awards. Nominations for the 2019 LaingBuisson Awards reached record levels, so we are very pleased to announce that Home Instead Senior Care made it through the selection!
We have been named as a finalist in the 2019 homecare category. The winner will be announced at a dinner ceremony on Wednesday 13th November at Park Plaza, Westminster Bridge, London.
The LaingBuisson Awards recognise excellence within the health and social care sector. Now in their 14th year, they are so prestigious that the 2019 awards received over 400 entries! Even by reaching the finals, we have demonstrated that Home Instead Senior Care offers something special to the market.
Finalists in the Homecare category will now be assessed on areas such as core values and aims, differentiation from competitors, recent achievements, use of innovation and technology and commitment to clients and stakeholders. Home Instead operates a particularly unique, person-centred service that continually demonstrates commitment to each of these areas, so watch this space.
Ruth Brown, director of business development at Home Instead Senior Care, said: “We’re delighted to have been chosen as a finalist in these very prestigious awards. To place in the finals against such stiff competition marks us out as one of the companies at the forefront of care provision in the UK. It underlines the strength of our whole approach, as well as the dedication of our franchisees and CAREgivers who make our whole approach work.”
Home Instead Senior Care is delighted to announce that it has, once again, received Royal recognition having recently been named as one of only 44 organisations to receive a Princess Royal Training Award. In 2016 they received an inaugural Princess Royal Training award for their dementia training and this latest award has been bestowed upon them for their new End of Life training which, like their dementia training, is City & Guilds accredited. The specialist end of life training was developed to give their 9,000 CAREGivers the personal skills and knowledge to cope with the practical and emotional demands of delivering end of life care. The aims of the training are to support CAREGivers during what is a difficult part of care work and also to improve the quality of care provided to clients. It is known that an estimated 60 per cent of people wish to die at home. By supporting their CAREGivers through training, their franchise offices are able to make that wish a reality for people. Commenting on the award, Director of Business Development, Ruth Brown said, “In entering this award we were able to share compelling evidence of how this training has had a positive impact on our CAREGivers and also on our franchise owners businesses. “Our home care is personal and it doesn’t get much more personal than supporting a client, and their family, at the end of their life. This new training ensures that our CAREGivers are fully supported and the award is further evidence of Home Instead going to extra mile to raise standards in the home care sector.” Home Instead support their franchise owners and their teams in many different ways. This is just one of the training initiatives which have led to them being the No.1 most recommended home care provider in the homecare.co.uk awards voted by the most important people their clients and their families.
Home Instead Senior Care is delighted to announce that it has, once again, received Royal recognition having recently been named as one of only 44 organisations to receive a Princess Royal Training Award.
In 2016 they received an inaugural Princess Royal Training award for their dementia training and this latest award has been bestowed upon them for their new End of Life training which, like their dementia training, is City & Guilds accredited.
The specialist end of life training was developed to give their 9,000 CAREGivers the personal skills and knowledge to cope with the practical and emotional demands of delivering end of life care. The aims of the training are to support CAREGivers during what is a difficult part of care work and also to improve the quality of care provided to clients.
It is known that an estimated 60 per cent of people wish to die at home. By supporting their CAREGivers through training, their franchise offices are able to make that wish a reality for people.
Commenting on the award, Director of Business Development, Ruth Brown said, “In entering this award we were able to share compelling evidence of how this training has had a positive impact on our CAREGivers and also on our franchise owners businesses.
“Our home care is personal and it doesn’t get much more personal than supporting a client, and their family, at the end of their life. This new training ensures that our CAREGivers are fully supported and the award is further evidence of Home Instead going to extra mile to raise standards in the home care sector.”
Home Instead support their franchise owners and their teams in many different ways. This is just one of the training initiatives which have led to them being the No.1 most recommended home care provider in the homecare.co.uk awards voted by the most important people their clients and their families.
Once again, Home Instead Senior Care has received so many glowing recommendations from clients and their families that the company has taken the top spot in the Top 20 Home Care Awards. The awards are hosted by independent review site homecare.co.uk; the ‘Trip Advisor’ of the home care sector. All year round members of the public, mainly the family and friends of those receiving care, are able to rate and review the service that they are receiving from over 9,000 UK home care providers. The independent online recommendations then form the basis for the awards, which shine a spotlight on the 20 most recommended providers in each of the 11 regions that make up the UK. This year Home Instead offices have taken 58 of the 210 top places, winning more awards, by far, than any other home care company. The Home Instead brand also received Top 20 ‘group’ status. Commenting on Home Instead’s success, Ruth Brown, director of business development said, “We are very proud of our franchise teams who have, once again, helped us to secure the title of the number one most recommended home care company. “In the last year the homecare website received over 17,000 reviews so we are thrilled that the people who matter the most, our clients, their families and friends, have scored our service so highly. “This award is yet another example of the exceptional care delivered by our franchise teams across the country. Our unique companionship-based model allows us to showcase what extraordinary home care can look like.” Reviews cover multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. A recent review left for Home Instead’s office in Folkestone is typical: We continue to be impressed with the care given to my mother by the wonderful carers at Home Instead. They are consistently efficient and caring and often go above and beyond what might be expected, taking initiative where needed. Another reviewer in Durham said: My mother has been having home care from Home Instead for the past 8 months. It has been a complete success, the carers are all very kind, truly care and have terrific empathy. Having Home Instead has brought back a sparkle to mum and has totally enhanced her quality of life.
Once again, Home Instead Senior Care has received so many glowing recommendations from clients and their families that the company has taken the top spot in the Top 20 Home Care Awards.
The awards are hosted by independent review site homecare.co.uk; the ‘Trip Advisor’ of the home care sector.
All year round members of the public, mainly the family and friends of those receiving care, are able to rate and review the service that they are receiving from over 9,000 UK home care providers. The independent online recommendations then form the basis for the awards, which shine a spotlight on the 20 most recommended providers in each of the 11 regions that make up the UK.
This year Home Instead offices have taken 58 of the 210 top places, winning more awards, by far, than any other home care company. The Home Instead brand also received Top 20 ‘group’ status.
Commenting on Home Instead’s success, Ruth Brown, director of business development said, “We are very proud of our franchise teams who have, once again, helped us to secure the title of the number one most recommended home care company.
“In the last year the homecare website received over 17,000 reviews so we are thrilled that the people who matter the most, our clients, their families and friends, have scored our service so highly.
“This award is yet another example of the exceptional care delivered by our franchise teams across the country. Our unique companionship-based model allows us to showcase what extraordinary home care can look like.”
Reviews cover multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard.
A recent review left for Home Instead’s office in Folkestone is typical: We continue to be impressed with the care given to my mother by the wonderful carers at Home Instead. They are consistently efficient and caring and often go above and beyond what might be expected, taking initiative where needed.
Another reviewer in Durham said: My mother has been having home care from Home Instead for the past 8 months. It has been a complete success, the carers are all very kind, truly care and have terrific empathy. Having Home Instead has brought back a sparkle to mum and has totally enhanced her quality of life.
As a brand Home Instead Senior Care are committed to remaining at the forefront of developments in the home care sector and then sharing new ideas across their franchise network. They are focused on complementing the services they provide through innovative technology. Their aim is to take a ‘high tech, high touch’ approach. Technology will never replace Home Instead’s personal approach; however, it can be used to enhance their care, particularly in the hours when CAREGivers are not with their clients. Home Instead recently launched ‘Home Aware’, a new technology service that helps older people to stay in their homes for longer. This uses a range of smart sensors in the home to build a picture of the activities of an older person, such as their sleep patterns and the frequency of bathroom visits. The sensors can alert care teams that an older person has been less active than usual - or even whether a kettle has been turned on and off repeatedly - a common sign of dementia. This information helps franchisees to adjust the care they provide so that it matches their clients’ individual needs more closely. By understanding meaningful changes and patterns in the home, franchisees can plan and deliver a more personalised care service. Actively making a difference To ensure new initiatives are effective, Home Instead pilot them with their eager and willing offices. Home Aware was trialled throughout 2018 within a number of Home Instead franchises. The franchisees involved in the trial and their CAREGivers found that the insights helped them to design better care plans. In one instance sensors told the team that the client had been in bed for longer than usual for them, prompting the team to contact the client prior to their next scheduled visit. It turned out that the client was, indeed, unwell and an additional visit was arranged that day and a visit to the GP arranged. For the client this early intervention meant they received treatment swiftly. The technology is now being rolled out across the Home Instead network, providing an enhancement to the care their franchisees are able to deliver. It’s no surprise that Home Instead Senior Care franchisees hold over 50 ‘Outstanding’ ratings from the CQC (Care Quality Commission) the independent regulator of all health and social care services in England, for the care they provide - more than any other home care provider.
As a brand Home Instead Senior Care are committed to remaining at the forefront of developments in the home care sector and then sharing new ideas across their franchise network.
They are focused on complementing the services they provide through innovative technology. Their aim is to take a ‘high tech, high touch’ approach. Technology will never replace Home Instead’s personal approach; however, it can be used to enhance their care, particularly in the hours when CAREGivers are not with their clients.
Home Instead recently launched ‘Home Aware’, a new technology service that helps older people to stay in their homes for longer. This uses a range of smart sensors in the home to build a picture of the activities of an older person, such as their sleep patterns and the frequency of bathroom visits.
The sensors can alert care teams that an older person has been less active than usual - or even whether a kettle has been turned on and off repeatedly - a common sign of dementia.
This information helps franchisees to adjust the care they provide so that it matches their clients’ individual needs more closely. By understanding meaningful changes and patterns in the home, franchisees can plan and deliver a more personalised care service.
Actively making a difference
To ensure new initiatives are effective, Home Instead pilot them with their eager and willing offices. Home Aware was trialled throughout 2018 within a number of Home Instead franchises. The franchisees involved in the trial and their CAREGivers found that the insights helped them to design better care plans.
In one instance sensors told the team that the client had been in bed for longer than usual for them, prompting the team to contact the client prior to their next scheduled visit. It turned out that the client was, indeed, unwell and an additional visit was arranged that day and a visit to the GP arranged.
For the client this early intervention meant they received treatment swiftly.
The technology is now being rolled out across the Home Instead network, providing an enhancement to the care their franchisees are able to deliver.
It’s no surprise that Home Instead Senior Care franchisees hold over 50 ‘Outstanding’ ratings from the CQC (Care Quality Commission) the independent regulator of all health and social care services in England, for the care they provide - more than any other home care provider.
Home Instead Senior Care is delighted to announce that they have received their fiftieth ‘outstanding’ rating, the highest rating available, from the independent regulator of health and social care services in England, the Care Quality Commission (CQC). This milestone has been achieved by their Wirral office which is owned and run by husband and wife team, Mike and Cath Chalton. This accolade has only been possible because the whole Home Instead network shares one vision. They are very careful to select franchisees who share their passion to change the face of ageing and who demonstrate strong business acumen. Franchisees benefit from a National Office team of 55, giving them an industry-leading 4:1 support ratio with experts spanning Business Development, Care Quality, IT and Marketing. This support ensures that franchisees follow a care model which is proven to deliver outstanding outcomes for clients and they develop successful businesses as a result. And it’s working; Home Instead holds more CQC outstanding ratings than any other home care company. An impressive 25% of the Home Instead network in England now boast this ‘outstanding’ accreditation – compared to just 3% of all home care providers in England. Kate Terroni, Chief Inspector of Adult Social Care at the Care Quality Commission, said: “I would like to congratulate everyone at Home Instead on the fantastic achievement of having 50 offices rated outstanding. Our inspections have consistently shown that people who use their services receive exceptional personalised care from a well led team. “We want everybody to have access to the best possible care and will continue to support providers to share best practice, ensuring that more people across the country are able to access the highest quality care.” Martin Jones, CEO of Home Instead Senior Care comments: “Congratulations to Cath, Mike and their whole team for securing our latest CQC outstanding rating. It is a brilliant accolade. “To reach fifty CQC outstanding ratings across the network is testament to the fantastic work that is carried out by our amazing CAREGivers and teams. Each and every day our CAREGivers are touching the lives of older people, helping them to live well at home for longer and helping in our mission to help change the face of ageing in the UK.” Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services and companionship.
Home Instead Senior Care is delighted to announce that they have received their fiftieth ‘outstanding’ rating, the highest rating available, from the independent regulator of health and social care services in England, the Care Quality Commission (CQC).
This milestone has been achieved by their Wirral office which is owned and run by husband and wife team, Mike and Cath Chalton.
This accolade has only been possible because the whole Home Instead network shares one vision. They are very careful to select franchisees who share their passion to change the face of ageing and who demonstrate strong business acumen.
Franchisees benefit from a National Office team of 55, giving them an industry-leading 4:1 support ratio with experts spanning Business Development, Care Quality, IT and Marketing. This support ensures that franchisees follow a care model which is proven to deliver outstanding outcomes for clients and they develop successful businesses as a result.
And it’s working; Home Instead holds more CQC outstanding ratings than any other home care company. An impressive 25% of the Home Instead network in England now boast this ‘outstanding’ accreditation – compared to just 3% of all home care providers in England.
Kate Terroni, Chief Inspector of Adult Social Care at the Care Quality Commission, said: “I would like to congratulate everyone at Home Instead on the fantastic achievement of having 50 offices rated outstanding. Our inspections have consistently shown that people who use their services receive exceptional personalised care from a well led team.
“We want everybody to have access to the best possible care and will continue to support providers to share best practice, ensuring that more people across the country are able to access the highest quality care.”
Martin Jones, CEO of Home Instead Senior Care comments: “Congratulations to Cath, Mike and their whole team for securing our latest CQC outstanding rating. It is a brilliant accolade.
“To reach fifty CQC outstanding ratings across the network is testament to the fantastic work that is carried out by our amazing CAREGivers and teams. Each and every day our CAREGivers are touching the lives of older people, helping them to live well at home for longer and helping in our mission to help change the face of ageing in the UK.”
Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services and companionship.
Franchise Direct has released their ranking of the Top 100 Franchises in the UK, and Home Instead Senior Care is thrilled to be ranked in 11th place. The list has been created to celebrate the 100 most successful brands in the country with the ranking using a methodology that takes in criteria including number of units, revenue, stability and growth, number of years in operation and market expansion. Franchise Direct also look at the financial assistance offered to franchisees, social responsibility and environmental policy. Martin Jones, CEO of Home Instead, said: “It is an honour to have been placed in 11th position. The ranking bears witness to the huge success of our model and the benefits it is bringing to our franchisees and their clients alike. “We have recently celebrated the opening of our 200th franchise office and it is a credit to our team that the quality of our offering remains industry-leading.” Franchise Direct was set up in 1998 as an online directory full of information about franchise businesses from all over the world, which has created a great portal for entrepreneurs and franchisors to connect.
Franchise Direct has released their ranking of the Top 100 Franchises in the UK, and Home Instead Senior Care is thrilled to be ranked in 11th place.
The list has been created to celebrate the 100 most successful brands in the country with the ranking using a methodology that takes in criteria including number of units, revenue, stability and growth, number of years in operation and market expansion.
Franchise Direct also look at the financial assistance offered to franchisees, social responsibility and environmental policy.
Martin Jones, CEO of Home Instead, said: “It is an honour to have been placed in 11th position. The ranking bears witness to the huge success of our model and the benefits it is bringing to our franchisees and their clients alike.
“We have recently celebrated the opening of our 200th franchise office and it is a credit to our team that the quality of our offering remains industry-leading.”
Franchise Direct was set up in 1998 as an online directory full of information about franchise businesses from all over the world, which has created a great portal for entrepreneurs and franchisors to connect.
Home Instead Senior Care provides award winning home-based care and companionship to more than 14,000 seniors across the UK, and it’s a franchise that has grown significantly since opening its first office in 2006. Home Instead Senior Care recently held a prestigious gathering at Chester Cathedral to celebrate the opening of its 200th UK office in Dorchester and to welcome new franchisee, Romesh Dharmasingham. This is a significant milestone in the company’s history and guests from the care and franchise world attending the event included Martin Jones, Managing Director of Home Instead; Dave Banark, COO of Home Instead US & Canada and the CEO of the British Franchise Association, Pip Wilkins. Speaking of joining Home Instead, Romesh said, “It is truly an honour to open the 200th office of this fine organisation. This is an inspirational business which is making such a difference to the lives of older people and I look forward to contributing to its future success.” Head of business development at Home Instead, Ruth Brown said, “Through our highly successful, proven franchise model, we are enabling the franchisees joining our network to make a step change in their lives. In turn, they are making a huge difference to the lives of thousands of older people and are making a real impact in their local communities.” Pip Wilkins, from the bfa was keen to congratulate Home Instead saying, “Huge congratulations to Home Instead on reaching such an impressive milestone. “Sometimes people who are involved in strong, successful franchise systems don’t always realise what an inspiration and example they really are. When you see a business that has an eye on the future as well as the present, never standing still, and above all, franchisor and franchisees working together for the good of the whole network it truly is a great example of how franchising should be done!” They hold over 46 Care Quality Commission (CQC) ‘outstanding’ ratings – more than any other adult social care provider and placing them in the top 3% of providers in England. In Scotland their offices have achieved 5 and 6 Star ratings from the Care Inspectorate. Home Instead has also been named as the number one franchise company for the second consecutive year in the Elite Franchise Top 100. The care they provide is all about allowing people to remain, living independently, in their own homes and bringing peace of mind to their families. Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services and companionship. The team at Home Instead look for only the very best people to join their franchise network – people who share their vision and values and who are passionate about caring for seniors whilst building a successful and rewarding business.
Home Instead Senior Care provides award winning home-based care and companionship to more than 14,000 seniors across the UK, and it’s a franchise that has grown significantly since opening its first office in 2006.
Home Instead Senior Care recently held a prestigious gathering at Chester Cathedral to celebrate the opening of its 200th UK office in Dorchester and to welcome new franchisee, Romesh Dharmasingham.
This is a significant milestone in the company’s history and guests from the care and franchise world attending the event included Martin Jones, Managing Director of Home Instead; Dave Banark, COO of Home Instead US & Canada and the CEO of the British Franchise Association, Pip Wilkins.
Speaking of joining Home Instead, Romesh said, “It is truly an honour to open the 200th office of this fine organisation. This is an inspirational business which is making such a difference to the lives of older people and I look forward to contributing to its future success.”
Head of business development at Home Instead, Ruth Brown said, “Through our highly successful, proven franchise model, we are enabling the franchisees joining our network to make a step change in their lives. In turn, they are making a huge difference to the lives of thousands of older people and are making a real impact in their local communities.”
Pip Wilkins, from the bfa was keen to congratulate Home Instead saying, “Huge congratulations to Home Instead on reaching such an impressive milestone.
“Sometimes people who are involved in strong, successful franchise systems don’t always realise what an inspiration and example they really are. When you see a business that has an eye on the future as well as the present, never standing still, and above all, franchisor and franchisees working together for the good of the whole network it truly is a great example of how franchising should be done!”
They hold over 46 Care Quality Commission (CQC) ‘outstanding’ ratings – more than any other adult social care provider and placing them in the top 3% of providers in England. In Scotland their offices have achieved 5 and 6 Star ratings from the Care Inspectorate.
Home Instead has also been named as the number one franchise company for the second consecutive year in the Elite Franchise Top 100.
The care they provide is all about allowing people to remain, living independently, in their own homes and bringing peace of mind to their families.
The team at Home Instead look for only the very best people to join their franchise network – people who share their vision and values and who are passionate about caring for seniors whilst building a successful and rewarding business.
Home Instead Senior Care is delighted to announce that Lynn Elliott, their Down & Lisburn franchise owner, has been shortlisted for Woman Franchisee of the Year in the EWIF (Encouraging Women into Franchising) Awards 2019. In this category, the judges are looking for female franchise owners who are making a success of their business by following a franchise model and who are going the extra mile to deliver fantastic results. Lynn was the first Home Instead franchise owner in Northern Ireland and established her business in October 2015. She has worked tirelessly to establish our private-pay home care model in this new territory and has rapidly made a positive impact in her local area. Always keen to help Home Instead to develop their product offering, Lynn is involved in two pilots and a working group that is helping to share how care is delivered in the future. The Down & Lisburn office currently delivers care to 100 clients and employs 70 staff. Lynn and her team are active members of their local community, sharing expert knowledge on Dementia and Nutrition with clients and the broader community and they have also piloted a Companionship Café for older people, particularly those living with dementia. Well done Lynn and all other EWIF Award finalists from Home Instead Senior Care!
Home Instead Senior Care is delighted to announce that Lynn Elliott, their Down & Lisburn franchise owner, has been shortlisted for Woman Franchisee of the Year in the EWIF (Encouraging Women into Franchising) Awards 2019.
In this category, the judges are looking for female franchise owners who are making a success of their business by following a franchise model and who are going the extra mile to deliver fantastic results.
Lynn was the first Home Instead franchise owner in Northern Ireland and established her business in October 2015. She has worked tirelessly to establish our private-pay home care model in this new territory and has rapidly made a positive impact in her local area.
Always keen to help Home Instead to develop their product offering, Lynn is involved in two pilots and a working group that is helping to share how care is delivered in the future.
The Down & Lisburn office currently delivers care to 100 clients and employs 70 staff. Lynn and her team are active members of their local community, sharing expert knowledge on Dementia and Nutrition with clients and the broader community and they have also piloted a Companionship Café for older people, particularly those living with dementia.
Well done Lynn and all other EWIF Award finalists from Home Instead Senior Care!
Home Instead Senior Care has just announced that The Silver Line, a charity founded by Dame Esther Rantzen DBE in 2012, has appointed their Managing Director, Martin Jones, as a member of their Board of Trustees. The Silver Line is the UK’s only confidential, free helpline for older people. Available 24-hours a day, 365 days a year, the team provides information, friendship and advice, links callers to local groups and services, offers regular friendship calls and protects and supports older people who are suffering abuse and neglect. Commenting on his appointment, Martin Jones said: “Both myself and the team at Home Instead are absolutely delighted by the announcement. One of the core services our franchisees provide is companionship care and we see day in, day out just how crucial that is. “Loneliness can have a serious impact on a person’s health and must not be underestimated. The Silver Line works tirelessly to provide older people with an alternative and I am extremely proud to become part of the team.” Gary Rycroft, James Batchelor and Denise Smith were appointed alongside Martin as new Trustees for The Silver Line. Following the announcement, Dame Esther Rantzen, Founder and President of The Silver Line, said: “Too often the needs of older people are neglected or ignored. The Silver Line is thrilled and impressed that these distinguished and skilled new Trustees have shown their commitment to older people’s welfare by joining our Board, and I am sure they will provide us with new ideas and share their expertise so that we can continue to develop our crucial service.” Sophie Andrews, Chief Executive of The Silver Line, added: “The new Trustees bring a wealth of relevant experience to our Board and join us at an important time in our short history. They have already demonstrated a passion for the cause and have some great ideas about how we secure longer term income to ensure we are sustainable for the future.” Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services that enables them to not only remain in their own home, but continue to be part of their local community.
Home Instead Senior Care has just announced that The Silver Line, a charity founded by Dame Esther Rantzen DBE in 2012, has appointed their Managing Director, Martin Jones, as a member of their Board of Trustees.
The Silver Line is the UK’s only confidential, free helpline for older people. Available 24-hours a day, 365 days a year, the team provides information, friendship and advice, links callers to local groups and services, offers regular friendship calls and protects and supports older people who are suffering abuse and neglect.
Commenting on his appointment, Martin Jones said: “Both myself and the team at Home Instead are absolutely delighted by the announcement. One of the core services our franchisees provide is companionship care and we see day in, day out just how crucial that is.
“Loneliness can have a serious impact on a person’s health and must not be underestimated. The Silver Line works tirelessly to provide older people with an alternative and I am extremely proud to become part of the team.”
Gary Rycroft, James Batchelor and Denise Smith were appointed alongside Martin as new Trustees for The Silver Line.
Following the announcement, Dame Esther Rantzen, Founder and President of The Silver Line, said: “Too often the needs of older people are neglected or ignored. The Silver Line is thrilled and impressed that these distinguished and skilled new Trustees have shown their commitment to older people’s welfare by joining our Board, and I am sure they will provide us with new ideas and share their expertise so that we can continue to develop our crucial service.”
Sophie Andrews, Chief Executive of The Silver Line, added: “The new Trustees bring a wealth of relevant experience to our Board and join us at an important time in our short history. They have already demonstrated a passion for the cause and have some great ideas about how we secure longer term income to ensure we are sustainable for the future.”
Home Instead Senior Care franchisees put older people at the heart of everything they do. They support their clients to retain their independence by providing flexible, home-based services that enables them to not only remain in their own home, but continue to be part of their local community.
