Home Instead Franchise News Feed Still the UK's most recommended home care provider - 27-May-2022 Leading home care franchise, Home Instead is delighted to have retained their position as the most recommended home care provider on homecare.co.uk. The awards, which are based on real reviews from Home Instead clients and their loved ones, have placed more Home Instead offices in the regional top 20 lists than any other provider. This is the fourth consecutive year Home Instead have been ranked as the most recommended, with 43 of their local offices reaching the top 20 in their region. The home care franchise has also been listed on the website’s top 20 large and mid-sized home care groups, out of 678 home care groups in the UK. The awards are based on reviews that home care companies receive from clients and their loved ones. Often called ‘the TripAdvisor for care’, homecare.co.uk is the go-to place for people who want help finding a local company that provides care in people’s homes. Every year, they list the top 20 companies in each region, out of 10,641 home care providers in the UK, recognising those that have the highest review scores. Amanda Hopkins, reviews manager of homecare.co.uk, said: “People are living longer with multiple health conditions and so home care providers which offer tailored care to people living in their own homes are hugely important in today’s society. “During the last two years in the pandemic, home care providers played a key role in caring for elderly and disabled people, with many self-isolating at home, and their friends and family unable to visit due to Covid restrictions. “Home Instead has proved that it provides a high standard of care and we’d like to congratulate it on being a top home care group! It is a huge achievement to be named as one of the Top 20 home care groups in the UK. “Our reviews provide a valuable insight into the quality and kind of care given by providers and can be a vital source of information for those looking for care at home.” Martin Jones, CEO of Home Instead UK, said: “This award is particularly important because it’s based on reviews from the very people we’re here to support: our clients and their families. Our fantastic Care Professionals continue to do us all proud by working tirelessly to keep older people happy, safe and well at home. And let’s not forget how brilliant they all were during the pandemic. They quickly adapted to new guidelines and provided clients with much-needed emotional support during such an anxious time. “I’m so proud of everyone across the Home Instead family who has contributed to this achievement. We look forward to continuing to provide excellent care that makes a difference to families across the UK.” Inspirational franchisee Clare is an EWIF finalist - 11-May-2022 Clare Jefferies, owner of Home Instead Wimbledon and Kingston has been named as a finalist in the ‘Inspiring Woman’ category at the 2022 NatWest Encouraging Women into Franchising Awards. The EWIF awards celebrate women in franchising, be this franchisees, franchisors or franchise employees. Their mission is to educate, inspire and empower women in franchising, and their awards ceremony is just one of the ways they achieve this mission – also hosting informative events and seminars throughout the year. Clare has been recognised for her inspiring achievements across the past 12 months, bouncing straight back into helping not only her local community, but older people across the UK since the lockdown periods have ended. She has been running her CQC ‘Outstanding' rated Home Instead franchise for 11 years, inspired to move into the sector after a personal struggle with finding care for her own parents. Not only is she an exemplary Home Instead franchisee, but Clare is also a trustee of the franchise brand’s charitable arm, Home Instead Charities. She recently rallied together a group of over 20 people to take part in the London Landmarks Half Marathon which raised over £20,000 for the charity. Clare has re-launched many community initiatives which help reduce instances of isolation amongst her local elderly community by getting them out and about, socialising with their peers. These include an Active Ageing Club in partnership with the AFC Wimbledon Foundation, as well as regular dementia cafés, Love to Move classes and Singing for the Brain sessions. Further to this, Clare plays a role as an inspirational leader in the homecare sector. She is due to speak at the upcoming Residential and Home Care show, and has spoken at the ‘Dementia Friendly Communities Special Interest Group’ at Kingston University. She welcomed Minister for Care, Gillian Keegan to her office earlier this year to explore what its like to work in care, and took her to meet two of her clients. Ruth Brown, Business Development Director at Home Instead comments: “Clare is an outstanding franchisee but also a very inspiring woman – her dedication to care is so clear, and she is truly passionate about making a difference to the lives of older people in her local community, as well as her elderly clients. “We are all so proud of her achievements and it is so wonderful that her efforts and determination to make a difference have been recognised through this award nomination.” Home Instead continues to lead the way in franchising as well as care, with the company and many of their franchisees nominated and achieving various awards, including the bfa Gold Franchisor of the Year for 2020 and being named the #1 UK franchise by Elite Franchise for four years. Joining Home Instead means you’re joining the best in the business – with a trusted brand awareness and reputation that is frequently recognised across the UK. Many of their franchisees are frequently recognised for the amazing work they do, so you’ll be among great company who provide a wealth of peer support. Home Instead proud to renew their sponsorship of TV hit, 'Love Your Garden' - 12-April-2022 Leading home care franchise, Home Instead is excited to once again be sponsoring ITV’s ‘Love Your Garden’, with TV’s favourite green fingered presenter, Alan Titchmarsh. This will be the second year they have sponsored the show. Through their sponsorship of the show, the home care provider not only aims to raise awareness about the care that they offer, but also to spread wider understanding of home care as a choice in older age. This benefits the 246 Home Instead franchise offices across the UK, as more people come to understand their service and realise the availability of them throughout their local community. Sponsorship of the show throughout 2021 was hugely beneficial for the Home Instead brand, reaching millions of people who fit their target audience, and driving enquiries to their franchise network. The show is airing four brand new episodes this Spring as well as one off specials, and will return again with four more new episodes in Autumn. Lee Chapman, Brand and Marketing Director at Home Instead comments: “The sponsorship proved to be a valuable asset for our brand across 2021, contributing to both growth in brand awareness and client and Care Professional demand. We are pleased to be continuing this partnership into 2022, and excited to see Home Instead on prime-time television again! “As well as being a great tool for increasing brand awareness for Home Instead, our sponsorship also aims to increase understanding of home care as a choice within the wider population. Many don’t think about care until the time comes, and it is often too late to explore all your options. If more people know about home care and how readily available services are within their local community, we are achieving in our mission to help ‘change the face of ageing’.” The sponsored idents featuring at the beginning, middle and end of each episode features characters Jeff and Lisa and Jeff’s dog Otis. The idents feature the voice of Alan who brings a warm and familiar tone of voice against the visual backdrop of Lisa and her relationship with Jeff. Lisa helps Jeff to stay in his own home with help and support. The two characters will also feature on a number of ITV Hub Home Page Takeovers during the sponsorship period with the branded adverts highlighting the opportunity to join the Home Instead team. This is just one of the national sponsorships Home Instead has spearheaded to increase brand awareness, benefitting their franchise network as a whole. Local offices receive ongoing marketing support from National Office throughout their journeys, with national television sponsorships, high-profile partnerships, local and national PR support and more, supporting franchisees in growing their own businesses. Budding franchisees learnt more about the sector from 6 leading brands - 07-April-2022 A recent informative webinar allowed budding franchisees to learn more about the world of franchising and the many opportunities available within it. Franchise Discovery Day ,which took place on Thursday 31st April, welcomed 6 leading franchisors, franchisees and experts from within the sector to provide helpful information about franchising and how to launch your own successful business within the sector. 6 leading franchisors took part: Driver Hire, FASTSIGNS UK, Home Instead, Puddle Ducks, Revive! and X-Press Legal Services. Attendees were welcomed to the event by BBC’s Ben Thompson, who hosted discussions between the many presenters, asking questions and exploring their journeys. Each franchisor invited a franchisee to discuss their personal franchise journey and how they have gone on to grow a successful business with their chosen franchise brand. Emily Price, COO of the British Franchise Association joined the event and discussed franchising within the UK in more detail and the association’s support. Also in attendance was Innes Laing, Franchise Director at HSBC who talked attendees through the financial aspects of launching a franchise, including the high success rates and favourable lending from banks. It was a great place for people to not only learn more about franchising, but to pose questions to each of the presenters – learning more about the franchise sector from experts within it. If you wish to find out more about the event or to access any of the informative assets, please visit www.franchisediscoveryday.co.uk where you can ask any questions, register your interest in receiving a recording of the event, and find out more about the franchise brands who took part. Join Home Instead to learn more about running your own business! - 30-March-2022 Home Instead is excited to be joining five fellow franchisors for this year’s ‘Franchise Discovery Day’. The educational webinar provides an insight into the lives of those who have built a diverse range of successful businesses through franchise. This event is a perfect opportunity for those looking to start their own business, but who may not be aware of the many opportunities available through franchising. It’s also a great opportunity for those who are aware of the franchise sector, but want to know more about real life experiences of franchisees. The event, beginning at 6pm on Thursday 31st March 2022, will be hosted by BBC News Correspondent, Ben Thompson and welcomes franchisees and representatives from Home Instead and five other leading UK franchises: Driver Hire FAST SIGNS Puddle Ducks Revive! X-Press Legal Services The leading home care franchise is delighted to also be joined at the event by Emily Price, COO of the British Franchise Association, and by HSBC, who will be discussing the franchise sector more widely, as well as funding information and opportunities. As well as hearing from Ruth Brown, Director of Business Development at Home Instead, Clare Jefferies, owner of Home Instead Wimbledon and Kingston will be joining us to discuss her journey with Home Instead and her experience in growing a strong, sizeable business through franchising. Clare joined Home Instead after a personal experience with care, struggling to find the right support for her parents. Her passion for quality home care and helping older people live well in their later years is reflected in her business, which she has grown enormously, now achieving a multi-million turnover. Clare is also a trustee of Home Instead Charities, and is hugely involved in her local community. Ruth Brown comments: “The event is a great chance for people to learn more about how you can run your own lucrative business through franchising. There are many opportunities, including resales, new territories and multi-unit expansion – through all of which you can be your own boss, something more and more people desire after an unusual few years. “We have so many franchisees who have achieved their dreams through Home Instead being able to build their own business, have flexibility over their own work, all whilst making a real difference to the lives of older people. We’re excited to share the experiences of our franchisees and hope they inspire others to launch their own franchise business.” To register for the Franchise Discovery Day webinar, visit www.franchisediscoveryday.co.uk. Lorraine Kelly joins forces with Home Instead - 11-March-2022 Leading home care franchise, Home Instead is pleased to announce that TV legend, Lorraine Kelly is joining its mission to get the UK talking about care with ageing loved ones. Through this exciting new sponsorship, Home Instead is gathering high-profile support for their 240 local franchise owners and their brand. Home Instead is sponsoring Lorraine’s successful podcast, ‘What If?’, in which she and he daughter Rosie interview well-known and much-loved celebrities about key events and crossroads in their lives. In the podcast, Lorraine and Rosie play Home Instead’s ‘Care Conversation’ card game, which triggers Lorraine to share her views on getting older. Lorraine also considers how to broach the subject of care with her ageing parents, and she discusses what they might want from a care package. The exclusive sponsorship of series three of the podcast will run from spring through to summer, and feature Home Instead throughout, highlighting the importance of having the ‘Care Conversation’. Speaking about the new sponsorship deal, Home Instead’s Brand and Marketing Director, Lee Chapman said: “As the UK’s leading home care brand, our mission is to support older people to live a happy, fulfilled life in their later years. That’s why we’re thrilled to announce the sponsorship of Lorraine and Rosie’s ‘What If?’ podcast because it means we can reach a huge audience with some important messages about planning for and choosing the right care for them in later life.” Lorraine said: “I think talking about care is a bit like making a Will. No one really wants to do it, but you actually feel better when it’s all done and dusted. It can be difficult to have that talk with your parents or relatives, but it’s vital that you know exactly what they want so you can make a plan. You don’t want to be second guessing what will make them comfortable and happy.” Series three of the podcast kicked off on Thursday 10th March, with Lorraine and Rosie interviewing TV personality and activist Katie Piper OBE. Future guests of this series include Sir Ranulph Fiennes, Alison Hammond, Sophie Ellis-Bexter and Andy Peters. As part of Home Instead’s ongoing support to their franchise network, the company spearheads marketing campaigns with a national reach, spreading awareness of home care as a choice, whilst increasing visibility of the Home Instead network, their local offices and the services they provide. Their new sponsorship of Lorraine’s podcast joins their sponsorship of Alan Titchmarsh’s ‘Love your Garden’ and ‘Spring into Summer’ TV shows on ITV. Home Instead has also formed strong partnerships with Parkinson’s UK, Boots UK and Barclays. Home Instead wins prestigious Global Franchise Award for 2022 - 28-February-2022 Home Instead has been named as the winner of the Global Franchise Award for 2022 in the Nursing and Care category, which was presented at the awards ceremony in San Diego. Home Instead UK is part of a global brand, which is leading the way in home care - praised for their pioneering client-first approach. Home Instead has an ambitious strategy to become a global catalyst for change, helping to expand the world’s capacity to care. The awards process noted that Home Instead displayed excellence across a range of different categories. Commenting on their decision to present the award to Home Instead, the judges remarked: “For us, there were three factors that set Home Instead apart from other brands in the sector. Firstly, the level of strategic and practical support provided, including marketing, learning and development. “Secondly, the sheer scale and continued success of a business firmly rooted in building solid partnership relationships and driven by a clear mission. And thirdly, their unique culture of togetherness that ensure the whole organisation responded effectively to the new and exacting demands of the Covid pandemic.” Martin Jones, CEO of Home Instead UK commented: “Our values and the support we offer to our network are key reasons why so many of our franchisees join the Home Instead family, as well as offering a great business opportunity. We provide the tools they need to provide exceptional home care to our clients and their families.” The entire Home Instead network is proud to receive this award which recognises the company’s mission to expand the world’s capacity to care, and their ongoing hard work to revolutionise the future of home care– which means a great deal to them! Home Instead recognise their carers as the professionals they are - 22-February-2022 Across the Home Instead network, more than 12,000 amazing CAREGivers provide astounding levels of quality care that allows older people to remain living independently in their own homes. Home is the safest place to care for older people, and in a move to recognise and highlight the professionalism of their care workforce, Home Instead is proud to announce that they will be known as Care Professionals or collectively as Care Pros. This move was announced by Martin Jones, CEO of Home Instead UK, at their National Conference earlier this month. Further placing Care Professionals at the heart of Home Instead, Martin also announced the formation of a Care Pro Council. This Council, made up of Care Professionals from across the Home Instead network, will meet with the Executive Leadership Team (ELT) three times a year to guide major planning and decisions across the Home Instead franchise network. Making the announcement, Martin said: “This initiative sends a clear signal about our intention to be an employer of choice and reinforces the admiration and respect we have for our people. It will also ultimately benefit our clients. “We need to professionalise the sector and make it one where people want to stay and grow within. One of the ways we will achieve this is by having a more open dialogue, and learning from our Care Professionals themselves. “We pride ourselves on the esteem with which our care workforce is held within the business and the training, career opportunities, support and wellbeing packages already on offer – but we are taking this to the next level.” Martin added, “The Care Pro Council will allow us to walk in a Care Professional’s shoes and get an invaluable insight into their day-to-day work. They will have a direct input into the decisions we make that will impact their lives and those of their clients. It’s a win, win. “We are all really excited about this new initiative and looking forward to our first meeting in the Spring.” As part of a franchise network, the 240+ Home Instead franchise offices benefit from the company’s ongoing initiatives including their industry-leading approach to recruitment and retention. Home Instead offers a quality service from a quality brand, and recruit caring, professional individuals to deliver these services. Home Instead's annual conference celebrates their network's passion for care - 15-February-2022 Leading home care franchise, Home Instead was delighted to once again bring together its national franchise network to celebrate their passion for care at their annual conference. Although held virtually once again, the conference was a great opportunity for Home Instead to share its visions for the future, whilst being able to celebrate the amazing achievements of their 240 strong franchise network over the past twelve months. Following the theme of ‘Our Time’, the conference reflected on the Home Instead network’s amazing strength and determination throughout the past year. Even though times have been challenging, Home Instead franchisees and their teams continued to display an undeniable passion for what they do. And this passion is reflected in their growth, with care hours across the network up by 18.5% over the past twelve months. The Home Instead franchise network now employs 12,000 Care Professionals providing unrivalled, quality home care to 16,000 clients. The #1 UK franchise celebrated the milestones achieved across their network, with an overwhelming number of offices achieving record growth over the past year, and receiving glowing feedback from their staff in their PEAQ feedback, with exceptional levels of employee satisfaction. Alongside this, Home Instead announced the finalists for their ‘Caregiver of the Year’, an outstanding individual whose dedication to care has really made a difference to their clients. The winner will be announced later this year. And as a bit of fun for their franchisees, Home Instead welcomed John Courtenay, winner of Britain’s Got Talent, who wrote a bespoke song, recognising the growth and achievement of the Home Instead network and the impact it has. Martin Jones, CEO of Home Instead UK reflected: “Home Instead makes a difference to peoples lives, how many businesses can say that?” Home Instead franchisees have been able to nurture and grow their businesses, even throughout unusual times, due to ongoing support from our National Office team. Support is provided in every aspect of running a Home Instead business, including changing regulations and developments in the sector, as well as with recruitment and retention. Since being acquired by Honor in August 2021, Home Instead’s mission has aligned to further enhance their quality care through technology and professionalisation. Building on this, the company was proud to announce at their conference that their hardworking caregivers will now be referred to as ‘Care Professionals’, reflecting the true skill and dedication they all display in their daily work. Home Instead’s annual conference is just one of the ways their network comes together to celebrate their achievements, share best practice and enjoy themselves. Franchisees also benefit from a strong peer support network, including regular regional meetings and referral networks between neighbouring offices. Ruth Brown, Director of Business Development at Home Instead comments: “We all love coming together for conference; sharing news and updates, all whilst celebrating the extraordinary achievements of our franchise network. “It has been another year of growth for our franchisees, who benefit from our award-winning support guiding them through all aspects of running a home care business, and are therefore able to spend time building a trusted and quality reputation in their local communities. We are a premium brand, offering a premium service. “We have welcomed some fresh faces to our network, who are enthusiastic to further our mission whilst growing their own successful businesses. But we have also said goodbye to a number of franchisees, who have enjoyed their journey with us, having established profitable businesses which really do make a difference, and gone to sell them on.” Home Instead is celebrating its 'Great British Franchisees' - 13-January-2022 Leading home care franchise, Home Instead is delighted to announce that three of their franchisees have been awarded for their excellence in the recent ‘Great British Franchise Awards’ hosted by Which Franchise. Judy and Will Clay, owners of Home Instead South Lakes, and Suhail Rehman, multi-unit owner of Home Instead offices in Glasgow, Stirling, Ayr and Perth, were recognised as outstanding franchisees. The awards, which were launched in 2021, recognise outstanding franchisees across the UK who demonstrate excellence in all areas of their business. Factors taken into consideration include franchisee stability and business experience, driving business growth, retaining staff, customer satisfaction, community involvement, inspired leadership and involvement with their franchise network. Director of Business Development at Home Instead, Ruth Brown commented: “A huge congratulations to Judy, Will, and Suhail - they go above and beyond, not only for their own teams and businesses but for the Home Instead franchise network as a whole. “They all truly embody the Home Instead ethos, having a true passion to help ‘change the face of ageing’. Their businesses not only provide quality home care services, which are witnessing ever-increasing demand, but they provide countless career opportunities and support within their local communities. “They excel in every aspect of their business, running successful franchises which are in turn achieving impressive turnovers and having a real impact in their territories.” Suhail commented: “It’s a huge honour to be recognised as a Great British Franchisee and I’m very grateful to receive this award. The last two of years have been exceptionally difficult for everyone and if it wasn’t for the wonderful people in our team we wouldn’t have achieved our continued success. I’m taking this one on behalf of the team! Judy commented: “We are delighted to have been named as ‘Great British Franchisees’. We came into Home Instead with a passion for care and through this amazing company have also found a passion for franchise, and have real faith and trust in our UK network and the inspiring things we achieve. To hold a beacon for the network through this award is great, and we are so grateful for the recognition.” • Read more about the awards at https://www.whichfranchise.com/awards Home Instead works with The King's Fund to put social care at the heart of care systems - 06-January-2022 Leading home care franchise, Home Instead is proud to have recently worked with influential think tank, The King’s Fund to host a roundtable to explore the opportunities and challenges of integrated care systems for social care. The King’s Fund is an independent charitable foundation working to improve health and care in England. Home Instead wants to help shape discussions and government policy surrounding care following the passage of many influential health and social care reforms recently. By hosting this roundtable event, the company is ensuring that social care remains part of the debate. The event brought together senior stakeholders who understand social care in a roundtable discussion. They explored putting social care at the heart of a new-look integrated care system which is placing greater emphasis on person-centred care. Insights from the discussion have been used to identify a series of principles that leaders can adopt to enable effective working between social care and the NHS. Home Instead CEO, Martin Jones, took part in the roundtable. As a representative of the home care franchise, Martin has long argued for the blurring of lines between health and social care; knowing the significant impact quality home care provision can have on a person’s wellbeing. Speaking about this, Martin said, “Across our franchise network, we see every day just how much professional, well-trained caregivers can ease pressure on the health system by keeping people well at home, freeing up critical capacity for those who truly need it. “It has never made sense to put health and social care into separate boxes and I was pleased to see this view mirrored in last week’s white paper. We need to seize the moment and develop a system that works for the benefit of society and that is what this work with The King’s Fund is all about. “The home care sector is innovating at a rapid pace, and I know we can bring a new perspective and dynamic. Just look at what is happening with technology in our sector at the present time. The Home Instead franchise network fully back their government lobbying and involvement in the wider conversations in the sector, ensuring that Home Instead is firmly in the conversation about the future of home care and the important role it plays in so many lives. Home Instead welcomes Care Minister - 10-December-2021 Leading home care company, Home Instead was pleased to welcome the New Minister for Care, Gillian Keegan to their franchise office in Wimbledon and Kingston on Monday 29th November. The visit was arranged to give Ms Keegan in insight into home care, and the huge impact that Home Instead’s quality care has on their elderly clients and their franchisees’ local communities. The Minister was also keen to meet with franchisee for Wimbledon and Kingston, Clare Jefferies and her team to learn more about the business and how they make a difference in their local area. Ms Keegan started her morning by shadowing Home Instead CAREGiver, Eleanor who was on a home care call to clients Dorothy and Eric in New Malden. The couple, both in their nineties, have been clients of Home Instead for over a year and the visits they have received from a small team of CAREGivers have been a lifeline, particularly during the lockdown months. The Minister spoke to the couple about the care they received, and how it had supported them to remain at home and living independently. When moving onto the office visit, Ms Keegan met with members of the team to learn more about Home Instead’s unique person-centred care. Speaking about the visit, the Minister said: “I am very grateful for the opportunity to shadow a domiciliary care worker on one of their visits, and to Dorothy and Eric for taking the time to talk to me about their experience receiving care in their own home during COVID-19.” Clare Jeffries, owner of Home Instead Wimbledon and Kingston commented: “I was delighted to have the opportunity to showcase our work in the local community. It’s not every day that a government minister comes to call. “The work we do helps to keep people out of hospital, as well as allowing them to return home sooner following a stay in hospital. The last few years have shown us, more than ever, just how important it is for us to work to blur the line between health and social care, looking for more opportunities to collaborate and better support each other.” Clare spoke to the Minister about the need to professionalise care work and the length that Home Instead goes to to provide training and career progression opportunities for it’s teams. The Wimbledon and Kingston office was the first home care company in London to achieve an outstanding rating from the CQC back in 2016, and has since gone on to secure a further two outstanding ratings. Home Instead proud to be named the UK's number 1 franchise for the fourth time! - 06-December-2021 Home care franchise, Home Instead is thrilled to have been named as the #1 franchise in the HSBC UK Elite Franchise Top 100 for the fourth time! The HSBC UK Elite Franchise Top 100 recognises the top 100 franchises across the country each year. Franchisors are ranked based on the quality of their support, the success and size of their network, the impact they have on their local communities, alongside other factors. To have been named as #1 four times is an amazing achievement, one which Home Instead is so proud of. The company has an 80-strong team at National Office, a level unrivalled in the sector, dedicated to providing ongoing support for their 240 franchise offices across the UK. The Home Instead network has continued to grow, expanding to offer their companionship-led care services to even more communities across the country. Franchisees have continued to deliver quality care throughout the various lockdown periods, and prioritised safety- making sure their caregivers were completely protected whilst helping their elderly clients live well at home. Ruth Brown, director of business development at Home Instead UK comments: “Wow! What an achievement. To have been named as the number one franchise in the UK for the fourth time really is an honour. It is testament not only to the strength of our national office team and the opportunity we have nurtured, but to our amazing network, the success they have achieved and the wonderful culture they have created. Martin Jones, CEO of Home Instead UK comments: “To have once again been named as the number one franchise in the UK is such a wonderful achievement, and great recognition for not only our network, but the franchising sector and the great opportunities it gives to so many people wanting to be their own boss. “Going the extra mile for our franchisees is an integral part of our culture, and it is great to be recognised for this. Congratulations to everyone listed in the top 100- it is great to recognise the successes of the sector throughout the past two years.” Home Instead is delighted to now boast a network of over 240 offices across the UK, welcoming a further 20 new offices this year, all of whom make a real difference to their communities. Whilst the company is recognised for their quality of care, and in the franchising sector nationally, their local offices are frequently recognised on a local level for their home care services. Home Instead franchisees gain 5* for employee satisfaction - 01-December-2021 Home Instead franchisees across the UK don’t just provide quality home care services to ageing adults across local communities, but they also become employers of choice- creating a number of rewarding job roles for caring and compassionate people. The UK’s No.1 franchise are delighted that a number of their caring franchisees received glowing feedback in a recent employee satisfaction survey, being named as 5 star employers by independent employee engagement expert, WorkBuzz. A total of 34 Home Instead offices achieved this highest rating, based on feedback from their CAREGivers. The offices all had high levels of employee engagement and satisfaction, providing rewarding roles with real career progression. Home Instead offices in Retford and Gainborough, and Havant received an amazing 100% score! Karen Dakin, Head of People at Home Instead commented: “Well done to all our 5 star employers across our franchise network. We are delighted that our franchisees join us not only to grow successful businesses which really give back to their local communities, but also to provide great employment opportunities and real job satisfaction for our amazing CAREGivers.” Steven Frost, CEO of WorkBuzz commented “At WorkBuzz, we’re passionate about improving people’s working lives. We created this award to recognise the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. We’ve loved working with Home Instead who truly care about their employee’s experience and have worked hard to ensure they create a culture where their people can thrive.” Celebrating 10 years of success - 19-October-2021 Home Instead was delighted to celebrate some of their franchisees who recently reached their ten year anniversaries. As Home Instead launched in the UK in 2005, many of their franchisees are reaching these significant milestones. The home care franchise is always honoured to be able to celebrate these anniversaries, recognising the success their franchisees have achieved, not only with their local teams and business, but as part of the wider Home Instead network. The company was pleased to welcome the following franchisees to celebrate 10 years of their Home Instead franchise journeys. Mark and Rosina Darnell, owners of Home Instead East Northants Gail Deveraux-Batchelor, owner of Home Instead Market Harborough, Corby and Rutland Jeremy Lane, owner of Home Instead Hemel Hempstead and Chilterns David Deller, owner of Home Instead Bolton CEO of Home Instead, Martin Jones joined the celebrations. He commented: “I am always proud to acknowledge and to celebrate our franchisees, and how they have grown successful businesses which truly make a difference to the lives of older people. “Our franchisees join our brand because they believe in our mission and ethos, and it is so wonderful to see so many franchisees throughout our network sharing that passion. They believe in Home Instead and are the reason why we are able to help so many people, and how we are able to continue innovating to ‘change the face of ageing’. “We had a wonderful time reminiscing on our network’s journey, how each franchisee has grown and developed, and celebrate our collective success.” Home Instead’s management model means that franchisees can enjoy increased freedom and flexibility in their lives- leaving the day-to-day running of the business to general and care managers. A number of older Home Instead franchisees have enjoyed growing successful businesses but are now looking to sell them on to enjoy their retirement, meaning the company has a number of resale opportunities available. Home Instead Franchise News Feed Last updated: 27-May-2022
