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Walfinch Franchise

Walfinch provides bespoke, high-quality care at home to individuals and families across the UK. Make a genuine difference to your community, while making a good living.

Simon Mills Walfinch

Interested in Walfinch?

Contact Simon Mills

For information on Walfinch opportunity

At a Glance

Established: 2019

UK Presence: We are a national brand providing care from Scotland to Brighton; there is currently 26 franchisees in the network.

Average start up cost: £90,000

Min personal contribution: £27,000

Development type: Single and multi-unit franchise owners

BFA Status: Provisional




Franchise Info

walfinch team

Walfinch offers an alternative to care homes.  We know that more than nine out of ten people say that if they need care, they would prefer to receive it in their own home.  Walfinch franchisees help address this need offering home care to clients in a caring professional way with integrity, excellence, teamwork and fun. 

Walfinch’s Services

Walfinch is a homecare franchise.  Our fully trained franchisees work with a team of dedicated carers to offer all kinds of care from hourly care, live-in care, companionship to specialist care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.  A Walfinch home care franchise is the opportunity to make a genuine difference to your community, while making a good living. Few businesses offer this combination of rewards.

Growing Need

There is a substantial and growing market for home care services.  For franchisees, a home care franchise with Walfinch also has year-round demand, which generates consistent cash-flow and predictable costs.  A home care franchised business with Walfinch can offer a range of specialist services, so you have multiple sources of income, which reduces any risk.

However, despite high demand for services, we are only looking new franchisees to join our team and help grow our network, who have a genuine commitment to high quality care.  They should be diligent, have great people skills, be resilient and patient with the ambition to build a solidly growing business.  

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to quality of care is essential.  Starting your business with Walfinch means we will train and guide you through all the necessary processes to ensure you and your team are ready to deliver the highest quality of care within your community.

walfinch team

The Walfinch Difference

Do you want to own a thriving home care agency, which means you can make a genuine difference in your community while potentially generating £575,000 in turnover by year three? With Walfinch, you can. 

As a Walfinch franchisee, you can:

  • Work in a rewarding sector, helping others
  • Support your local community through offering employment opportunities
  • Achieve business independence
  • Build an asset: 60% of Walfinch franchisees reach £290,000 turnover in year one
  • Potentially generate £575,000 in turnover by year three
  • Join a welcoming, supportive team
  • Enjoy your job and have fun!

As a business owner with Walfinch, you will have the satisfaction of managing a team of caregivers to provide personalised live-in and visiting-hourly care, enabling clients to live their lives independently and on their own terms.

Walfinch’s values are based around the ‘Mum Test’. When deciding what care is best, how it should be delivered and who should deliver it, the company always asks: “Would I like this for my own mum?” If the answer is no, Walfinch thinks again.

The company believes that high quality care starts with its teams of caregivers, so it prioritises caregivers with above average pay and working conditions, which attracts and retains the best people.

Eight out of ten Walfinch caregivers remain with the company year-on-year – higher than the care sector average.

The company also tries to ensure everyone in the Walfinch team enjoys a little fun every day. A happy team means happy clients and happy franchisees, leading to more personal recommendations and organic business growth.

"Walfinch has great initial training, good support from the onset and the continuous support has been excellent so far."
Tiffany Meachim, Franchisee, Mansfield

walfinch team

What training and support does Walfinch provide franchisees?

Our highly experienced team, hand-picked for their knowledge of the care and franchising sector, offer a comprehensive package of training and support along with business advice, to all Walfinch franchisees.

Initial franchisee training includes: 

  • A 10-day initial formal training programme
  • Help with Care Quality Commission (CQC) registration
  • A 90-day business launch plan
  • Marketing and business development training
  • Software training
  • Assistance with office set-up
  • Weekly support meetings
  • A full administrative system
  • An operations manual
  • 250 business cards and 500 A5 leaflets

Ongoing training and support includes:

  • 45 hours of ongoing training and support annually.
  • Recruitment workshops to help you recruit and retain the very best caregivers.
  • Business development workshops (monthly) to help you grow your business.
  • Compliance coaching to ensure you meet - and exceed - the highest regulatory standards.
  • Business coaching.

Periodic CQC-style inspections led by the franchisor, to prepare you for the all-important official CQC inspections or Care inspectorate in Scotland, Wales and Northern Ireland

"Carer training and support has been key to the Walfinch business since it was founded and the same is true for franchisees. Walfinch online training is incredibly comprehensive and will equip you with a solid grounding in the theoretical aspects of care and the care business." Ian Thompson, Welwyn & Bishop's Stortford Franchisee

walfinch team

How much does it cost to become a Walfinch franchisee?

Start-up costs can vary, but the minimum investment required is £27,000 (plus VAT).

The company also charges a management support fee (MSF) of 5% (plus VAT).

What’s the earning potential of a Walfinch franchisee?

Six out of ten Walfinch franchises achieve turnover of £290,000 after year one and rates in year two typically beat predictions.

The right franchisees have the potential to achieve turnover of £575,000 by year three.

Why is the Walfinch franchise a good investment?
Walfinch delivers an essential service to a client base that is consistently growing and offers a recession resistant business model that has the potential for significant financial returns. Its committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

  • Lead referrals
  • An exclusive territory
  • Comprehensive training
  • Access to a network of like-minded franchisees
  • Dedicated business coaching and ongoing support
  • National conference
  • Assistance with recruiting carers
  • Association with a prestigious brand
  • A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
  • Technological procedures and customer management systems that provide efficiency and retain quality

“The franchise package itself gives you everything you need to run the business well. We all have strengths and skills; we all have weaker areas. Being part of a franchise means you can get support where you need it – you’re not on your own. You can pick up the phone to someone and your life as a business owner is made so much easier.”
Sarah Wickham, Suffolk Coastal Franchisee

walfinch carer playing game with elderly lady

Simon Mills Walfinch

Interested in Walfinch?

Contact Simon Mills

For information on Walfinch opportunity


Click on the link below to receive further information on our franchise opportunity. You can also connect directly with us to ask any questions.

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Success Stories

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Success Story
Turning a passion for care into a rewarding business

Bunmi Ganiyu came to the UK from Nigeria to study marketing at Edinburgh Napier University. "I fell in love with homecare as a postgraduate student. Now as a Walfinch homecare franchisee I’m running a thriving business in a sector that I love."

Read more
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Success Story
A Day in the Life of a Walfinch Franchisee: varied, flexible - and busy!

Walfinch Harrow franchisee Shilpi Verma launched her Walfinch business in April 2021, By December she had 23 care staff, two supervisors, a registered care manager, a recruitment officer and a carer who doubles as business development officer. She moved into the care sector after a 17 year career in banking, where she managed a cluster of branches.

Read more
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Success Story
Taking Care to the Community

Monique Gadd is looking forward to playing a bigger part in her community as the new Walfinch home care franchisee in the Bolton and Bury Boroughs. Monique had previously owned a franchise in another sector, but over time her business ambitions changed. “I want to provide hands-on help to people, and when I met Walfinch Chief Executive Amrit Dhaliwal, he radiated values that chime with mine  – he wants Walfinch to deliver genuine people-centred care.".

Read more
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Success Story
I could have set up a care business on my own, but I chose a Walfinch franchise

Asked to step into a management role with a nursing and care provider, Sarah Wickham fell in love with the passion and variety of the care sector. After moving from a head office role to managing branches, Sarah was head-hunted by another care provider. A major change prompted Sarah to leave, and she is now the Managing Director of Walfinch Suffolk Coastal.

Read more



News

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News
Walfinch Celebrated as a Top 100 Franchisor

Home care provider Walfinch is celebrating after being named as one of the UK’s top franchise opportunities. From hundreds of entries across every sector, Walfinch has been ranked 60 overall in the prestigious Elite Franchise Top 100 (EF100) – a title it will hold for the duration of 2023.

Read more
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News
Walfinch Franchisee Launches in Norwich to Care for People at Home

With an established and successful homecare business in Suffolk, registered manager Sarah Wickham has announced the launch of her second Walfinch franchise, which is based on Queens Road in Norwich, Norfolk.

Read more
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News
Walfinch Home Care Offers Free Information to Help Tackle Soaring Bills

Care provider urges: “Don’t turn off the heating until you have read this!” A list of sources of help is available on the Walfinch site and on leaflets that Walfinch carers are handing to clients

Read more
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News
Carers walk 100,000 steps for Age UK Oxfordshire

Carers and support staff from Walfinch Oxfordshire have collectively walked 100,000 steps, in less than one week, raising funds for Age UK Oxfordshire.  The walk has raised £200 and a further £300 was donated by Walfinch to bring the total to £500.

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News
Walfinch Appoints Homecare Industry Expert Julie Farrow as Senior Business Development Manager

Walfinch, the national homecare provider, has appointed Julie Farrow as senior business development manager, to support its national network of franchisees as the group continues to pursue its ambitious growth plans.

Read more
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News
Walfinch Franchisee Sally-Ann Celebrates Carer's Good Turn that gave Dorothy, 80, her Appetite Back

 When Dorothy Bowen, 80, was reluctant to eat, her carer Rosina Davies stepped in with a treat that got Dorothy’s appetite back. In return, Rosina received a treat herself. “Dorothy was hesitant about eating and she was losing weight,” says Sally-Ann Martin, owner and Managing Director of the Walfinch homecare franchise that covers Halesowen and Redditch.

Read more


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