Posted:13-January-2021
Nathan goes for gold with Revive! franchise
August 2012 will go down in UK history as the month that team GB did the country proud in the Olympics – and for Cambridge businessman Nathan Holmes it also marked his own personal achievement -smashing the company’s national record for monthly sales!
Nathan from Huntingdon set up Revive! Cambridge five years ago, a mobile repair service specialising in repairing minor scuffs and scrapes to vehicle bodywork and alloy wheels. He started with just one van and now there are five on the road. In August the company carried out £34,500 worth of work for local car dealerships, fleet management companies and private motorists.
He said:“ Month by month I could see the sales figure rising, but even I was staggered when I realised that we were heading for our biggest total ever, beating the previous month’s figures by over £10,000.”
Revive! has the largest network of smart repairers in the UK and has its own IMI accredited training centre. Each technician owns his own business covering 105 regions throughout the country. The previous record was held by Revive! Luton for achieving sales of £29,500 in a single month.
From the beginning Nathan knew he wanted to build a business not just be a one man band. His strategy for growth saw him adding another van and technician each year and three months ago recruited a business development manager to drive expansion.
Revive! Cambridge carries out work for most of the major car dealerships in the area and has just added the Bentley Dealership to its customer list. Whilst most of the work comes from garages around 20% of the team’s time is spent repairing minor scuffs and scrapes for private motorists who have heard about their outstanding service.
Nathan continued: “It’s not just luck – we have all worked extremely hard to ensure that the business grows through reputation. Customer service and quality of work is the key to our success. I make it my policy to speak with customers properly, and train my technicians to do the same. Our work has to be of the highest quality, and everyone knows that I will be checking on jobs to make sure that standards are maintained. If I am not happy with the work that has been carried out we’ll do it again, and people know that.
He added: “I am incredibly proud of my team, Adrian Holmes, Stuart Lavender, Ollie Hine and Andy Blackhurst. We’re officially the best in the country – and plan to stay in that top slot for the foreseeable future!”
Smart (small to medium area repair technique) repair is a quality, cost effective and time-saving alternative to taking the vehicle to a bodyshop for minor paintwork repairs. Costing far less than most insurance policy excesses, the work is carried out at a time and place to suit the customer, minimising vehicle downtime and protecting the owner’s no claims bonus.
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