Posted:01-November-2022
WORKING THROUGH CHEMO WINS MAJOR INDUSTRY AWARD FOR TRAVEL EXPERT RACHAEL
Chemotherapy is a living Hell for so many cancer sufferers – a debilitating, all-consuming and draining form of treatment – yet travel expert Rachael Coyne has not only managed to work through it but has won a coveted industry award.
Rachael, who owns and runs Jetset NJT with her husband Colman, has won a Great British Franchisee Award from whichfranchise.com, the highest honour in the franchising world.
Not only did Rachael continue to work while undergoing the most gruelling chemotherapy for three days a week, but she also managed to do £400,000 of business in just the first six weeks of this year.
“Rachael and Colman are a walking, talking example of resilience and success,” says Paul Harrison, co-founder of The Travel Franchise and Not Just Travel.
The couple began by running international trips for a social club before turning professional nine years ago and have developed Jetset NJT into a business with a £2 million turnover.
Cancer apart, their resilience was put to the test during the pandemic, not least when a £125,000 business trip to South Africa had to be postponed three times.
“We worked tirelessly during Covid to fight for refunds and never stopped fighting for our customers,” says Rachael.
“We also took on extra work from our franchisor company, Not Just Travel, when other franchisees had walked away from the customers and business.”
Unusually in the travel world, Rachael and Colman give customers their personal mobile numbers and even call them back on a Sunday night if they have a query.
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