Posted:09-November-2026
CHAIIWALA PARTNERS WITH ONE RETAIL TO EXPAND TRAVEL AND NON-TRADITIONAL STORE FOOTPRINT
Chaiiwala, the UK’s leading Indian street food café brand, is excited to announce the launch of a new strategic partnership with One Retail, the retail division of Compass Group UK & Ireland, to open a pipeline of Chaiiwala cafes across travel hubs, hospitals, and other non-traditional locations across the UK.
To mark the agreement, Chaiiwala and One Retail have opened their first location together at Frimley Health's Wexham Park Hospital, Chaiiwala’s first hospital location.
The new store, which is accessible through the hospital and via its own external entrance, will serve Chaiiwala’s full menu alongside grab-and-go options, catering to a range of occasions, from a quick cup of chaii during a staff break to a flavourful Indian street food-inspired meal after a hospital visit.
Following the opening, Chaiiwala and One Retail are now exploring additional opportunities within travel hubs, other hospitals and non-traditional and high footfall locations. Chaiiwala and One Retail have an extensive pipeline of locations planned across the UK, further expanding the brand’s footprint and introducing its offer to consumers across a range of environments.
The partnership marks a major milestone in the Group’s expansion strategy, which is targeting 500 global locations over the next 10 years.
Building on its recent partnerships with several established operators, the agreement with One Retail not only demonstrates the growing appeal of the Chaiiwala brand but also the Group’s ability to partner with organisations like One Retail and scale at pace. Together, these partnerships will support the Group’s growth plans as it expands into new formats and high-footfall locations and aims to become the world’s leading Indian street food brand.
Sohail Ali, Co-Founder of Chaiiwala, said: “Partnering with an operator like One Retail is a major milestone for Chaiiwala and one we’re incredibly excited about.
“We have spent the past few years strengthening every part of the business, from the food and experience our customers love to the systems behind each café, so that we can grow without losing what makes Chaiiwala truly Chaiiwala. Working with one of the UK’s most experienced operators now gives us the opportunity to bring that experience to hospitals, airports and rail hubs across the country.
“As we continue our UK expansion strategy, this agreement marks the beginning of an exciting new chapter for us. Not only does it increase our footprint, but it will also bring us into new location types that will be critical for introducing consumers to our brand for the first time.”
Andy Jones, MD, One Retail said: “We’re really excited to be partnering with Chaiiwala as we continue to grow and diversify our portfolio of brand partnerships. Bringing together strong brands with our expertise and reach allows us to create compelling offers that respond to our clients and customers. Travel hubs are a particularly exciting area of opportunity for us, and we’re looking forward to taking this partnership into more locations in the future.”
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