Posted:15-May-2026
Scaling to £3 Million Growth Without Losing Control
ServiceMaster Clean LNP, covering Leicester, Northampton and Peterborough, was recognised at the ServiceMaster Clean Contract Services Awards Evening, held as part of FixTheMix2026, for achieving more than £3 million in growth over five-years.
Reaching this level of scale in contract cleaning brings a different set of pressures. Teams grow. Client demands increase. Compliance tightens. Informal ways of working stop being enough.
ServiceMaster Clean LNP’s recognition reflects a business that has grown without losing control. As the operation has expanded, the focus has remained on structure, clear accountability, and doing the basics well every day. The franchise model has provided consistency as decisions became more complex and the cost of mistakes increased.
Lee Redfern, General Manager at ServiceMaster Clean LNP, said:
“As the business grows, the margin for error gets tighter. Having hardworking and knowledgeable support around you means decisions are made with confidence, not under pressure. It allows the team to focus on delivery, knowing the foundations are solid.”
That steady progression was also reflected in as LNP also received a £500K Growth Award, recognising continued momentum rather than reliance on a single standout year.
What stands out is how the business operates at scale:
- Growth supported by repeatable systems
- Clear operational controls as teams expanded
- A culture where people step up when pressure increases
Employee of the Year went to Denise Ces Agraso, Payroll and Pensions Manager, after stepping up during a challenging period when the business was operating short‑staffed, Denise took on additional responsibility to ensure payroll and pensions obligations were met without compromise. Core processes stayed tight. Potential issues were dealt with early. Team morale was protected during a demanding phase of growth.
If you are considering a franchise because you want to build something sizeable, this is what “support” looks like in real life. The work does not get easier as you grow, but the business becomes more manageable when the foundations are already built.
Interested and want to know more about ServiceMaster Clean Contract Services?
The ServiceMaster Clean Contract Services profile outlines all aspects of their franchise opportunity and allows you to contact them for further information or to ask a question.
