Post your question to our franchise expert Catriona Berry QFP - British Franchise Association (bfa) Catriona Berry QFP is Operations Manager at the British Franchise Association. Her main remit is to drive engagement and offer support within the membership, increasing the benefit of having an accreditation and looking to acquire new members as part of the association’s aim to represent over 50% of UK business format franchise systems in the UK. She forges and maintains strong relationships with franchisors and helps them with their business goals by sharing her expertise. Catriona has over 25 years of experience in the franchising industry, holding a variety of positions with major operators in the industry, with an outstanding track record of delivering results in business sales development, account management and business operations, among other areas. Before joining the bfa, Catriona had worked as a business development manager at Drain Doctor, a franchise development manager at Metro Rod, and a brand operations manager at Merry Maids, the latter part of the ServiceMaster Group. She has also spent time as a franchisee and fully understands all of the pressure points and benefits of a career in franchising, having gained invaluable experience around the franchising industry in its entirety with an eclectic range of roles, responsibilities and skills acquired over the years. Please detail your question in the form below; a reply from the chosen expert(s) will be emailed to you in due course. When submitting questions on legal disputes to legal experts, please state the name of the franchise the expert will only be able to answer your question if they are not representing the franchise company in question. Any information provided will be in the strictest of confidence. Post your question to Catriona YOUR UK REGION East of England East Midlands Greater London North East England North West England South East England South West England West Midlands Yorkshire N Ireland Scotland Wales Outside UK Your question will be sent to Catriona Berry QFP - British Franchise Association (bfa). If you would also like your question to be sent to another expert, please indicate below the experts you would like to receive it: Financial Experts Marc Talbot - HSBC Suki Dehal QFP - Lloyds Bank Legal Experts Russell Ford - IBB Owen White Andrew Fraser - Albany Fraser Jane Masih - IBB Owen White David Kaye - Spencer West General Experts Johnny Sellyn - whichfranchise Chris Roberts - Chantry Group Adrian Knight - Knight Franchises Penny Hopkinson - Manual Writers International Consultant Experts Phil Mowat - Ashtons Franchise Brian Duckett - The Franchising Centre Suzie McCafferty - Platinum Wave Alan Wilkinson - The Franchising Centre GDPR. How We Use Your Data Click here to see how we use the data submitted by you when you ask an expert