Posted:13-January-2021
Jan Pro UK’s First Master Franchisee - Mark Sinderberry
Welcome to the Jan-Pro team Mark, can you tell us a bit about your background?
Thank you, I’m looking forward to the challenge!
I was born in Sydney, Australia and moved to the UK six and a half years ago. I studied accounting at the University of Canberra and started out in KPMG Canberra before moving into commercial accounting roles. In 1995 I became Chief Executive at the ACT Brumbies Super 12 rugby franchise. I spent six years in this position before moving onto the position of Chief Executive at Saracens rugby club.
How have your previous roles prepared you for taking on the Jan-Pro master franchise in London?
My roles as Chief Executive at both ACT Brumbies and Saracens enabled me to gain an insight into how a brand can become established on and off the field. It also prepared me to deal with the lows of business as well as the highs. Saracens reaching the semi-finals of the Heineken Cup in 2008 and the sold out matches at Vicarage Road are the fondest moments of my time with Saracens.
What made you choose Jan-Pro?
I was initially attracted to Jan-Pro due to the fact that I will be a regional master which provides me with the opportunity to assist franchisees on deciding the investment level that best suits their particular situation. Through the provision of proven systems, support services, and training I can also assist to develop their own successful business. Jan-Pro is new to the UK market and I find the prospect of building the brand here extremely exciting.
My interest in franchising originated from colleagues who were engaged with franchises in the past. I find that the training provided by Jan-Pro is extremely thorough and helpful. I take great comfort in the fact that the information and systems are of the highest quality and that customers will be provided with a dedicated and motivated group of franchisees.
How do you expect the franchise to grow in the coming 12 months?
I hope that there will be in excess of 20 franchises in the West London area creating over 100 jobs.
My initial focus is purely on London and I hope to roll out Jan-Pro progressively within this catchment area. However, I believe ‘lots of little steps’ will be key to bringing Jan-Pro to other areas of the UK.
What is the level of investment involved in the business?
Each franchise unit will require an investment of £10,000, while my initial investment was £100,000.
How do you imagine/hope the business will be in 5 years?
In the next five years I hope that the business will spread to all parts of London, with each franchisee having successfully developed their own business replicating the proven system of quality and affordable cleaning.
