The year 2020 has brought many unexpected challenges to most businesses and TruGreen are no exception. Whilst our lawn care business could mainly operate on the whole because of the ability to socially distance, not all of our customers continued with their services due to the uncertainty surrounding disposable income. In order to weather the storm, we had to up our marketing game to increase the number of enquiries, to increase the number of opportunities we had to introduce new customers to our services. As such the visits to our website grew by 61% in September 2020 compared to September 2019 and so did the number of enquiries in the same period. As such, we are pleased to report that 75% of our network will report growth for this September when most of our franchise partners thought it impossible in the current climate. The network collectively will see a growth of 10% for the month of September 2020 compared to 2019. This positive swing in the opposite direction would not have been possible for our franchise owners without their hard work and dedication following our recommendations through this difficult period. Throughout the pandemic we were able to share the good news stories from our existing franchisees to our prospective franchise owners through the use of technology and in doing so welcomed two new franchise partners to TruGreen in September too. We held our first ever ‘virtual’ academy for our new franchise owners and conducted the compulsory practical parts safely and in accordance with government guidelines at our Franchise Support Centre in Leicester, ahead of them beginning their new ventures in September.
The year 2020 has brought many unexpected challenges to most businesses and TruGreen are no exception. Whilst our lawn care business could mainly operate on the whole because of the ability to socially distance, not all of our customers continued with their services due to the uncertainty surrounding disposable income.
In order to weather the storm, we had to up our marketing game to increase the number of enquiries, to increase the number of opportunities we had to introduce new customers to our services. As such the visits to our website grew by 61% in September 2020 compared to September 2019 and so did the number of enquiries in the same period.
As such, we are pleased to report that 75% of our network will report growth for this September when most of our franchise partners thought it impossible in the current climate. The network collectively will see a growth of 10% for the month of September 2020 compared to 2019. This positive swing in the opposite direction would not have been possible for our franchise owners without their hard work and dedication following our recommendations through this difficult period.
Throughout the pandemic we were able to share the good news stories from our existing franchisees to our prospective franchise owners through the use of technology and in doing so welcomed two new franchise partners to TruGreen in September too.
We held our first ever ‘virtual’ academy for our new franchise owners and conducted the compulsory practical parts safely and in accordance with government guidelines at our Franchise Support Centre in Leicester, ahead of them beginning their new ventures in September.
If you are interested in joining the TruGreen network in this period of growth, learn more about franchise opportunites here.
TruGreen Professional Lawncare is proud to announce its positive step into the world of revolutionised working by going completely virtual during the COVID-19 pandemic to support its stakeholders. TruGreen is one of the first of six ServiceMaster franchise brands to go fully virtual during lockdown and despite trepidation in the beginning, has continuously provided a full range of support services to franchisees, prospective business owners and customers alike. Existing TruGreen business owners were able to safely continue to provide lawn care services throughout the pandemic due to strict social distancing and COVID-19 protocols set following government advice. They were also fortunate in that their business management system (exclusive to TruGreen business owners) is entirely remote. As such, it can be accessed anywhere in the world via laptop or tablet, so working from home was no concern. As a franchisor, we have a responsibility to support our franchisees and were able to do this effectively through using video conferencing technology to hold our regular meetings, as well as utilising other modes of communication rather than face to face. This new way of working has helped us to evaluate what we did in the past and migrate to a much slicker, more innovative approach to communication. The demand to join the world’s largest lawn care company TruGreen has remained high throughout the pandemic, as it was largely unaffected and we held the first virtual discovery session to a group of prospective TruGreen business owners that they attended virtually from the safety and comfort of their own homes. We also held the first remote TruGreen Franchise Academy where our new TruGreen business owner completed all, but the practical elements of the academy online, through virtual classes and digital materials. Our customer queries continued to be answered by our support team who operated the phone lines, email inbox and online chat facility throughout the pandemic, offering support remotely to those customers who needed it. TruGreen Brand Operations manager, Steve Welch said: “Communication is key to everything we do as a franchisor, so by using the online platform during COVID19, it has allowed us to not only keep our franchisees up to date on the Government guideline and social distancing, but been a great way of staging technical and operational meeting, and for training new business owners that have joined the TruGreen network.” The COVID-19 pandemic has helped us to realise that we can still maintain the exact same high standards that our stakeholders have come accustomed to, through embracing digital technology and innovation, whilst having a lesser impact on the environment. For that reason, we will continue to utilise virtual conferencing and digital forms of communication for the foreseeable. To learn more about franchise opportunities with TruGreen, click here.
TruGreen Professional Lawncare is proud to announce its positive step into the world of revolutionised working by going completely virtual during the COVID-19 pandemic to support its stakeholders.
TruGreen is one of the first of six ServiceMaster franchise brands to go fully virtual during lockdown and despite trepidation in the beginning, has continuously provided a full range of support services to franchisees, prospective business owners and customers alike.
Existing TruGreen business owners were able to safely continue to provide lawn care services throughout the pandemic due to strict social distancing and COVID-19 protocols set following government advice. They were also fortunate in that their business management system (exclusive to TruGreen business owners) is entirely remote. As such, it can be accessed anywhere in the world via laptop or tablet, so working from home was no concern.
As a franchisor, we have a responsibility to support our franchisees and were able to do this effectively through using video conferencing technology to hold our regular meetings, as well as utilising other modes of communication rather than face to face. This new way of working has helped us to evaluate what we did in the past and migrate to a much slicker, more innovative approach to communication.
The demand to join the world’s largest lawn care company TruGreen has remained high throughout the pandemic, as it was largely unaffected and we held the first virtual discovery session to a group of prospective TruGreen business owners that they attended virtually from the safety and comfort of their own homes.
We also held the first remote TruGreen Franchise Academy where our new TruGreen business owner completed all, but the practical elements of the academy online, through virtual classes and digital materials.
Our customer queries continued to be answered by our support team who operated the phone lines, email inbox and online chat facility throughout the pandemic, offering support remotely to those customers who needed it.
TruGreen Brand Operations manager, Steve Welch said:
“Communication is key to everything we do as a franchisor, so by using the online platform during COVID19, it has allowed us to not only keep our franchisees up to date on the Government guideline and social distancing, but been a great way of staging technical and operational meeting, and for training new business owners that have joined the TruGreen network.”
The COVID-19 pandemic has helped us to realise that we can still maintain the exact same high standards that our stakeholders have come accustomed to, through embracing digital technology and innovation, whilst having a lesser impact on the environment. For that reason, we will continue to utilise virtual conferencing and digital forms of communication for the foreseeable.
To learn more about franchise opportunities with TruGreen, click here.
Natalie Cross established her TruGreen professional lawn care business in Guernsey after a successful career in the health sector for over 20 years. After a career working largely from behind a computer screen, Natalie dreamed of spending the next chapter of her working life in the green outdoors. Natalie stated “My life-long love of gardening, flora and fauna was sparked as a small child, planting sweet peas with my grandfather. I am at my happiest when I am in my garden or helping friends and family members with theirs. It was a natural career move to work in horticulture and I love the outdoors whatever the weather. I have completed a lot of gardening hours over the years!”. After considerable research, Natalie chose to work with the multi-brand franchisors ServiceMaster. The ServiceMaster’s TruGreen franchise, provides tailored lawn care services, to create beautiful lawns for its customers. Natalie identified that “TruGreen were different from other service providers, because of their expertise, focus on quality and customer care. Other service providers did not specialise in lawn care in the bespoke way TruGreen were able to.” All TruGreen business owners undertake intensive training at the ServiceMaster Franchise Support Centre and also need to pass externally assessed examinations to graduate from the academy. Training is delivered by the TruGreen brand operations manager Steve Welch and the wider Service Master team. Steve Welch has over 30 years’ experience in lawn care and was formerly the Wembley head groundsman. Natalie successfully passed all quality training standards and external examinations, being awarded the NPTC Level 2 Award in the Safe Use of Pesticides (PA1 and PA6). These licences enable Natalie to provide a professional, accredited and safe service to customers. Steve Welch, brand operations manager for TruGreen added: “Natalie has all the attributes and potential of a fantastic TruGreen franchise owner. She’s sharp, business-focused and has the customer at the forefront of her mind. With her additional skills and lawn care knowledge, we know her business will be a success.” ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, Furniture Medic, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom. To learn more about franchise opportunties with TruGreen, click here!
Natalie Cross established her TruGreen professional lawn care business in Guernsey after a successful career in the health sector for over 20 years. After a career working largely from behind a computer screen, Natalie dreamed of spending the next chapter of her working life in the green outdoors.
Natalie stated “My life-long love of gardening, flora and fauna was sparked as a small child, planting sweet peas with my grandfather. I am at my happiest when I am in my garden or helping friends and family members with theirs. It was a natural career move to work in horticulture and I love the outdoors whatever the weather. I have completed a lot of gardening hours over the years!”.
After considerable research, Natalie chose to work with the multi-brand franchisors ServiceMaster. The ServiceMaster’s TruGreen franchise, provides tailored lawn care services, to create beautiful lawns for its customers.
Natalie identified that “TruGreen were different from other service providers, because of their expertise, focus on quality and customer care. Other service providers did not specialise in lawn care in the bespoke way TruGreen were able to.”
All TruGreen business owners undertake intensive training at the ServiceMaster Franchise Support Centre and also need to pass externally assessed examinations to graduate from the academy. Training is delivered by the TruGreen brand operations manager Steve Welch and the wider Service Master team. Steve Welch has over 30 years’ experience in lawn care and was formerly the Wembley head groundsman.
Natalie successfully passed all quality training standards and external examinations, being awarded the NPTC Level 2 Award in the Safe Use of Pesticides (PA1 and PA6). These licences enable Natalie to provide a professional, accredited and safe service to customers.
Steve Welch, brand operations manager for TruGreen added: “Natalie has all the attributes and potential of a fantastic TruGreen franchise owner. She’s sharp, business-focused and has the customer at the forefront of her mind. With her additional skills and lawn care knowledge, we know her business will be a success.”
ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, Furniture Medic, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom.
To learn more about franchise opportunties with TruGreen, click here!
What a scorcher of a month! While the Met Office confirmed the hottest Easter Monday on record across all 4 nations of the UK, TruGreen was breaking records of its own. Figures showed a fantastic 29% rise on previous year revenue for the first business quarter and the positive outlook is set to continue throughout 2019. In focussing on marketing, sales and quality customer service, our franchisees have been able to realise fantastic levels of growth. Steve Welch, Brand Operations Manager for TruGreen commented: “The level of support offered by our Franchise Support Centre staff allows our franchisees to concentrate on operating the franchise model and managing their business through our bespoke software, achieving increased revenue and profits year on year.” At TruGreen we pride ourselves on offering the highest level of franchisee support and the Quarter 1 figures are a reflection on how this enables our franchisees to realise business success. This is underpinned by our principle to “be in business for yourself, not by yourself.” With our continued support, we wish our franchisees further prosperity throughout 2019.
What a scorcher of a month! While the Met Office confirmed the hottest Easter Monday on record across all 4 nations of the UK, TruGreen was breaking records of its own. Figures showed a fantastic 29% rise on previous year revenue for the first business quarter and the positive outlook is set to continue throughout 2019. In focussing on marketing, sales and quality customer service, our franchisees have been able to realise fantastic levels of growth.
Steve Welch, Brand Operations Manager for TruGreen commented:
“The level of support offered by our Franchise Support Centre staff allows our franchisees to concentrate on operating the franchise model and managing their business through our bespoke software, achieving increased revenue and profits year on year.”
At TruGreen we pride ourselves on offering the highest level of franchisee support and the Quarter 1 figures are a reflection on how this enables our franchisees to realise business success. This is underpinned by our principle to “be in business for yourself, not by yourself.” With our continued support, we wish our franchisees further prosperity throughout 2019.
TruGreen UK are proud to welcome the newest business owner in to the franchise network, Mark Symington of TruGreen Hereford & Worcester. Having worked in the marketing and PR industry for the last 25 years, Mark understands the fundamentals of our sales and marketing franchise model. His experience will no doubt stand him in good stead when it comes to marketing his business to grow his customer base. Mark has successfully completed our two-week training academy covering operations, sales, marketing, products, equipment and business management systems as part of his investment and will now be treating lawns within his territory. Mark commented: “I looked at other franchise options and TruGreen really stood out from the crowd in terms of service, products and support. It’s a recognisable brand that has thousands of happy customers across the UK and that speaks volume to me.” Steve Welch, brand operations manager for TruGreen added; “Mark’s history and experience will stand him in great stead to build a really successful business. We’re delighted he chose to invest in TruGreen Professional LawnCare and it’s fantastic to have another van on the road and hopefully many more vans to follow.” Our TruGreen lawn care franchise opportunity is suited to those looking to escape the rigidity of a 9 – 5 job to spend time outdoors during flexible working hours. Building relationships with customers is a must, in order to provide a tailored lawn care programme to those with problematic lawns and a desire to have a perfect carpet of grass.
TruGreen UK are proud to welcome the newest business owner in to the franchise network, Mark Symington of TruGreen Hereford & Worcester.
Having worked in the marketing and PR industry for the last 25 years, Mark understands the fundamentals of our sales and marketing franchise model. His experience will no doubt stand him in good stead when it comes to marketing his business to grow his customer base. Mark has successfully completed our two-week training academy covering operations, sales, marketing, products, equipment and business management systems as part of his investment and will now be treating lawns within his territory.
Mark commented:
“I looked at other franchise options and TruGreen really stood out from the crowd in terms of service, products and support. It’s a recognisable brand that has thousands of happy customers across the UK and that speaks volume to me.”
Steve Welch, brand operations manager for TruGreen added;
“Mark’s history and experience will stand him in great stead to build a really successful business. We’re delighted he chose to invest in TruGreen Professional LawnCare and it’s fantastic to have another van on the road and hopefully many more vans to follow.”
Our TruGreen lawn care franchise opportunity is suited to those looking to escape the rigidity of a 9 – 5 job to spend time outdoors during flexible working hours. Building relationships with customers is a must, in order to provide a tailored lawn care programme to those with problematic lawns and a desire to have a perfect carpet of grass.
TruGreen Professional LawnCare, one of the world’s largest lawn care franchises has welcomed two new franchisees to the network after a fantastic start to 2018. George Michaela and Mike Simmonds have launched TruGreen West Midlands and TruGreen Gloucestershire, respectively, just in time for the spring and key grass growing season. George, a Bromsgrove businessman with nearly 30 years’ management experience, made the switch from the food service industry to professional lawn care and said: “I relish the challenge of sales and my former business was built around customer service so I think I’m in a good place to make a real success of my new TruGreen business. My aim is to add more vans and technicians and I’m really keen to offer apprenticeships to help young people into work. For now though, I’m just excited to get going.” Mike Simmonds, a business development professional has a passion for the outdoors and a desire to start his own business, commented: I’m excited to get started in my new business and build something for myself and my family. As the business grows, I’ll look to take on additional staff, both skilled and apprentices, and invest further into the local area. My main focus is to provide the highest level of customer service so that my clients come back to me year after year.” All new TruGreen franchise investors undertake intensive training at the ServiceMaster Franchise Support Centre under the tutelage of TruGreen brand operations manager and former Wembley head groundsman, Steve Welch and the wider ServiceMaster franchise support team. As part of the training, George and Mike achieved his City & Guilds NPTC Level 2 Award in the Safe Use of Pesticides (PA1 and PA6), which allows them to provide a professional, accredited and safe service to customers. Steve Welch, former Wembley head groundsman and brand operations manager for TruGreen added: “George and Mike are going to make fantastic TruGreen franchisees and business owners. Their commitment to customer service and following our ‘green grass, no weeds’ mantra will ensure them really successful businesses. We’re delighted they chose to invest in TruGreen Professional LawnCare and it’s fantastic to have more vans on the road and hopefully many more vans to follow.” ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, Furniture Medic, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom and will exhibit at the upcoming National Franchise Exhibition at the NEC in Birmingham on 16th and 17th February.
TruGreen Professional LawnCare, one of the world’s largest lawn care franchises has welcomed two new franchisees to the network after a fantastic start to 2018.
George Michaela and Mike Simmonds have launched TruGreen West Midlands and TruGreen Gloucestershire, respectively, just in time for the spring and key grass growing season.
George, a Bromsgrove businessman with nearly 30 years’ management experience, made the switch from the food service industry to professional lawn care and said: “I relish the challenge of sales and my former business was built around customer service so I think I’m in a good place to make a real success of my new TruGreen business. My aim is to add more vans and technicians and I’m really keen to offer apprenticeships to help young people into work. For now though, I’m just excited to get going.”
Mike Simmonds, a business development professional has a passion for the outdoors and a desire to start his own business, commented: I’m excited to get started in my new business and build something for myself and my family. As the business grows, I’ll look to take on additional staff, both skilled and apprentices, and invest further into the local area. My main focus is to provide the highest level of customer service so that my clients come back to me year after year.”
All new TruGreen franchise investors undertake intensive training at the ServiceMaster Franchise Support Centre under the tutelage of TruGreen brand operations manager and former Wembley head groundsman, Steve Welch and the wider ServiceMaster franchise support team. As part of the training, George and Mike achieved his City & Guilds NPTC Level 2 Award in the Safe Use of Pesticides (PA1 and PA6), which allows them to provide a professional, accredited and safe service to customers.
Steve Welch, former Wembley head groundsman and brand operations manager for TruGreen added: “George and Mike are going to make fantastic TruGreen franchisees and business owners. Their commitment to customer service and following our ‘green grass, no weeds’ mantra will ensure them really successful businesses. We’re delighted they chose to invest in TruGreen Professional LawnCare and it’s fantastic to have more vans on the road and hopefully many more vans to follow.”
ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, Furniture Medic, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom and will exhibit at the upcoming National Franchise Exhibition at the NEC in Birmingham on 16th and 17th February.
TruGreen Professional LawnCare, one of the UK’s leading domestic lawn care providers has reported 15% growth for the year ending December 2016, which is on top of the 27% growth the business achieved in 2015. The franchise business has posted a record 29 months of consecutive growth, with local revenues up by up to 85% in some areas of the UK. Owned and supported by franchisor, ServiceMaster, TruGreen is the world’s largest lawn care services provider. TruGreen brand operations manager and former FA Groundsman of the Year, Steve Welch said: “We’re delighted to report year-on-year growth for the TruGreen network. These impressive numbers are testament to the focused hard work of the support team and the franchise network itself. Our business owners are working smarter and are dedicated to offering the very best customer service and it’s showing in our results.” TruGreen was awarded Full Membership status of the British Franchise Association in September 2016 and is a Corporate PLUS member of the Institute of Groundsmanship, which is the leading organisation that represents professional groundsmen and women.
TruGreen Professional LawnCare, one of the UK’s leading domestic lawn care providers has reported 15% growth for the year ending December 2016, which is on top of the 27% growth the business achieved in 2015.
The franchise business has posted a record 29 months of consecutive growth, with local revenues up by up to 85% in some areas of the UK. Owned and supported by franchisor, ServiceMaster, TruGreen is the world’s largest lawn care services provider.
TruGreen brand operations manager and former FA Groundsman of the Year, Steve Welch said: “We’re delighted to report year-on-year growth for the TruGreen network. These impressive numbers are testament to the focused hard work of the support team and the franchise network itself. Our business owners are working smarter and are dedicated to offering the very best customer service and it’s showing in our results.”
TruGreen was awarded Full Membership status of the British Franchise Association in September 2016 and is a Corporate PLUS member of the Institute of Groundsmanship, which is the leading organisation that represents professional groundsmen and women.
An already award-winning business woman in Milton Keynes has claimed the ‘Award of Excellence’ from within the franchise network in which she operates in. The annual award is presented to the franchise owner who exemplifies the pursuit of excellence in all aspects of their business. Karen Burdett, the owner and operator of TruGreen Milton Keynes and West Northants, which is part of the world’s largest lawn care business, was presented the Award of Excellence in front of her fellow UK franchisees during the annual summer TruGreen meeting. Karen was selected due to her tireless work in growing and developing her local business and achieving great levels of customer service. The business currently has a score of 9.92/10 on Checkatrade, having received over 70 independent reviews. Karen said: “I’m really proud to have been selected from amongst my peers for this award. There are some great TruGreen businesses across the UK and for my business to be identified asexcellent is a great achievement. “I aim to continue to grow my business across Milton Keynes and West Northants, helping customers to achieve perfect lawns that they can be proud of. This award has really spurred me on to achieve greater things and I hope the businesses reaches a size where I need to bring in a team of local people to help me deliver the service.” Steve Welch, brand operations manager for TruGreen UK and former Wembley head groundsman, added: “Karen has worked hard to achieve this award and has displayed an excellent approach to her work, her customers and her fellow franchisees within the network. The business is healthy and in good shape to move forward serving many more customers across the region.” TruGreen Milton Keynes and West Northants was launched by Karen Burdett in 2012. In 2013, Karen was named the New Woman Franchisee of the Year at the Encouraging Women into Franchising (EWIF) Awards. TruGreen is a franchise of ServiceMaster, which was founded in the UK in 1959. TruGreen Professional LawnCare achieved Full Membership status of the British Franchise Association in August 2016.
An already award-winning business woman in Milton Keynes has claimed the ‘Award of Excellence’ from within the franchise network in which she operates in. The annual award is presented to the franchise owner who exemplifies the pursuit of excellence in all aspects of their business.
Karen Burdett, the owner and operator of TruGreen Milton Keynes and West Northants, which is part of the world’s largest lawn care business, was presented the Award of Excellence in front of her fellow UK franchisees during the annual summer TruGreen meeting. Karen was selected due to her tireless work in growing and developing her local business and achieving great levels of customer service.
The business currently has a score of 9.92/10 on Checkatrade, having received over 70 independent reviews. Karen said: “I’m really proud to have been selected from amongst my peers for this award. There are some great TruGreen businesses across the UK and for my business to be identified asexcellent is a great achievement.
“I aim to continue to grow my business across Milton Keynes and West Northants, helping customers to achieve perfect lawns that they can be proud of. This award has really spurred me on to achieve greater things and I hope the businesses reaches a size where I need to bring in a team of local people to help me deliver the service.”
Steve Welch, brand operations manager for TruGreen UK and former Wembley head groundsman, added: “Karen has worked hard to achieve this award and has displayed an excellent approach to her work, her customers and her fellow franchisees within the network. The business is healthy and in good shape to move forward serving many more customers across the region.”
TruGreen Milton Keynes and West Northants was launched by Karen Burdett in 2012. In 2013, Karen was named the New Woman Franchisee of the Year at the Encouraging Women into Franchising (EWIF) Awards.
TruGreen is a franchise of ServiceMaster, which was founded in the UK in 1959. TruGreen Professional LawnCare achieved Full Membership status of the British Franchise Association in August 2016.
A businessman with over 30 years’ experience of managing multi-million pound, customer-facing companies has ditched the pinstripe suit for lawn stripes and an outdoor lifestyle as he launches his new lawn care franchise in the Downlands area. Jonathan Bell, 53, is the owner and operator of TruGreen Professional LawnCare Downlands and will provide bespoke lawn care solutions to residents across Devizes, Marlborough, Swindon, Wantage, Pangbourne and Hungerford. After receiving full training from TruGreen’s brand operations manager and former Wembley head groundsman, Steve Welch, and completing his City & Guilds spraying qualifications, Jonathan is ready to serve the c.40,000 households within his businesses’ territory. Founded in 1973, TruGreen is one of the world’s largest lawn care companies, serving over 3.5 million customers each year. TruGreen UK is a franchise of ServiceMaster, which launched in the UK in 1959. Jonathan said: “I’ve always enjoyed being outside, whatever the weather and when I was deciding on my next venture, I wanted an opportunity that would mean I could get away from the office. My experience is centred on providing a high quality service to customers and I found a synergy with the TruGreen Professional LawnCare franchise opportunity. “My goal for this business is to grow steadily, ensuring that each and every customer receives the very best service and as we grow, I hope to be in a position to create jobs and employ local people. I’ve always valued my employers investing in me and it would be great to do the same for my team too.” TruGreen’s core services are based around controlling moss, weed, disease and pests in customers’ lawns, helping them to achieve a green, healthy lawn. Steve Welch, brand operations manager for TruGreen UK added: “TruGreen offers the highest level of service to customers all across the UK and Jonathan’s approach to customer service is what will make him a great TruGreen franchisee. We are excited about his future and look forward to seeing his business develop.”
A businessman with over 30 years’ experience of managing multi-million pound, customer-facing companies has ditched the pinstripe suit for lawn stripes and an outdoor lifestyle as he launches his new lawn care franchise in the Downlands area.
Jonathan Bell, 53, is the owner and operator of TruGreen Professional LawnCare Downlands and will provide bespoke lawn care solutions to residents across Devizes, Marlborough, Swindon, Wantage, Pangbourne and Hungerford.
After receiving full training from TruGreen’s brand operations manager and former Wembley head groundsman, Steve Welch, and completing his City & Guilds spraying qualifications, Jonathan is ready to serve the c.40,000 households within his businesses’ territory.
Founded in 1973, TruGreen is one of the world’s largest lawn care companies, serving over 3.5 million customers each year. TruGreen UK is a franchise of ServiceMaster, which launched in the UK in 1959.
Jonathan said: “I’ve always enjoyed being outside, whatever the weather and when I was deciding on my next venture, I wanted an opportunity that would mean I could get away from the office. My experience is centred on providing a high quality service to customers and I found a synergy with the TruGreen Professional LawnCare franchise opportunity.
“My goal for this business is to grow steadily, ensuring that each and every customer receives the very best service and as we grow, I hope to be in a position to create jobs and employ local people. I’ve always valued my employers investing in me and it would be great to do the same for my team too.”
TruGreen’s core services are based around controlling moss, weed, disease and pests in customers’ lawns, helping them to achieve a green, healthy lawn.
Steve Welch, brand operations manager for TruGreen UK added: “TruGreen offers the highest level of service to customers all across the UK and Jonathan’s approach to customer service is what will make him a great TruGreen franchisee. We are excited about his future and look forward to seeing his business develop.”
TruGreen Professional LawnCare, which is part of the world’s largest lawn care company, has been awarded full membership of the British Franchise Association (bfa) after completing the association’s accreditation process. Established in the UK in 2005, TruGreen is a franchise of ServiceMaster, which is one of the UK’s largest multi-brand franchisors. The brand currently operates in over 45 regions across the country, serving more than 5,000 customers annually. Steve Welch, brand operations manager for TruGreen said: “Being recognised as a full member of the bfa is a fantastic achievement and a real feather in our cap. The franchise network is growing rapidly and last year we reported a 27% increase in network-wide turnover. This year is looking even better and we’re looking ahead to further develop the brand.” TruGreen is no stranger to bfa accolades with Newbury and Basingstoke franchisee Mike Lethbridge awaiting the outcome of the bfa Franchisee of the Year Award on Sep 29. Mike is the second TruGreen franchisee to be shortlisted in two years, with Les Graves of TruGreen South Bedfordshire having achieved the same honour in 2015. Alan Lewin, managing director of ServiceMaster added: “TruGreen is a fantastic franchise opportunity and it is excellent news that they have been recognised as such by the bfa. Steve and the team have worked hard to achieve this honour and it’s a great foot forward to developing the brand further.” TruGreen welcomed its newest franchisee, Jonathan Bell to the network in September. Jonathan invested in TruGreen Downlands and serves customers in Devizes, Malborough, Swindon, Wantage, Pangbourne and Hungerford.
TruGreen Professional LawnCare, which is part of the world’s largest lawn care company, has been awarded full membership of the British Franchise Association (bfa) after completing the association’s accreditation process.
Established in the UK in 2005, TruGreen is a franchise of ServiceMaster, which is one of the UK’s largest multi-brand franchisors. The brand currently operates in over 45 regions across the country, serving more than 5,000 customers annually.
Steve Welch, brand operations manager for TruGreen said: “Being recognised as a full member of the bfa is a fantastic achievement and a real feather in our cap. The franchise network is growing rapidly and last year we reported a 27% increase in network-wide turnover. This year is looking even better and we’re looking ahead to further develop the brand.”
TruGreen is no stranger to bfa accolades with Newbury and Basingstoke franchisee Mike Lethbridge awaiting the outcome of the bfa Franchisee of the Year Award on Sep 29. Mike is the second TruGreen franchisee to be shortlisted in two years, with Les Graves of TruGreen South Bedfordshire having achieved the same honour in 2015.
Alan Lewin, managing director of ServiceMaster added: “TruGreen is a fantastic franchise opportunity and it is excellent news that they have been recognised as such by the bfa. Steve and the team have worked hard to achieve this honour and it’s a great foot forward to developing the brand further.”
TruGreen welcomed its newest franchisee, Jonathan Bell to the network in September. Jonathan invested in TruGreen Downlands and serves customers in Devizes, Malborough, Swindon, Wantage, Pangbourne and Hungerford.
