At a Glance
Sector:
Home Care
Established:
2009
Investment Level:
Minimum of USD $500,000
AUV (average unit volume in existing stores):
FLHC territories are measured by the number of hours of care they provide per week; per the most recent Franchise Disclosure Document of December 2018, the average number of hours per week was 650 for franchisees who had been trading for over 12 months ($847K in net annual revenue); and 908 hours per week for those who had been operating for 3 years or more ($1.55M in net annual revenue)
FirstLight® is a leader in the U.S. home care sector market in all key statistics: a 97.6% client satisfaction rate (certified by an outside survey firm); an over 86% retention rate of its Extraordinary Caregivers – enabling licensees the ability to expand services by placing Caregivers inside care facilities as an additional source of revenue; and Franchisee Satisfaction – 4 out of 5 stars in the Franchise Business Review annual satisfaction survey for 8 consecutive years.
“Franchise Business Review” recently recognized the outstanding performance of FLHC by ranking it as the Top Rated Senior Care Franchise; the Most Innovative Franchise; and the Top Franchise for Veterans. This is an amazing accomplishment to be named as Top Rated in one category, let alone 3 categories.
Established in late 2009 by Founder Jeff Bevis, with initial franchising starting in June 2010, FirstLight® has rapidly grown to 254 units in only 9 years, while at the same time maintaining its leadership in all key performance indicators for the industry. Jeff and his executive team have a combined 170 years experience in franchising, plus over 140 years specifically in the area of home care operations. They have implemented a series of Best Practices which will enable a Master Franchisee in the UK an exceptional opportunity to successfully develop this leading brand in the UK home care services market.
Master Franchisee
Registered Office Suite
272 London Road
Wallington
Surrey, UK
SM6 7DJ
Company Reg No: 03896150
VAT No: 238 2130 31
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