Got a franchise dispute / complaint?
If you are a franchisee having a dispute with your franchisor, or a franchisor having issues with a franchisee, then we have bfa-accredited lawyers available to speak to you. They will be able to give you some FREE initial advice and if you are wishing to use their services, they can give you information on their fees etc.
This is a non-obligatory service, once you have made initial contact with the lawyer, you are under no obligation to use their services.
We will also try and arrange for a couple of lawyers to contact you (preferably in your area though not always possible), so that you have quotes to compare.
If the dispute is with a franchisor, it would be helpful if you were able to name the company; the purpose of this is to make sure that the solicitor does not have any conflict of interest i.e. the company is a client of theirs. If this is the case, they will just advise that they are unable to help; they will not do anything with the enquiry and will make no mention of it to the franchisor.
Any information you provide us with will not be passed to anyone without your consent nor will it published anywhere.