Minster Cleaning Franchise

Minister Cleaning franchise team


Minster Cleaning Services is the UK’s largest commercial cleaning franchise business and has been established for 35 years with branches across the UK.  We offer exceptional support to help your business succeed. With expertise in marketing, operations, finance and IT, we’ll provide you with the necessary business tools and training to make sure you’re set up quickly and seeing a healthy return on your investment.

Across our franchise network, our top branches are each achieving sales in excess of £2 million and half are achieving sales of more than £1 million with £200k + net profit potential.  Our territories are large and exclusive to each branch offering a wide geographical target market to maximise.

On average franchisees have been with us for 14 years, showing that our tried and tested business model works and is providing secure and profitable futures for our partners.

quote from Minister Cleaning Services franchisee Richard Holdich


Our management franchise business offers a low risk opportunity with a guaranteed geographic territory. Thousands of local organisations throughout the UK trust Minster to take care of their cleaning requirements. Sectors include general office, manufacturing, leisure, local government, retail, education and healthcare (including medical and dental practices requiring specialist cleaning).

There are opportunities to develop high returns in a recession resistant and growing commercial cleaning sector and Minster Cleaning Services is a well recognised brand name throughout the industry.


  • Cambridgeshire
  • Doncaster and Lincoln
  • Durham and Sunderland
  • Leicestershire
  • Middlesex
  • Peterborough
  • Swansea
  • Guildford
  • London
  • Buckinghamshire


We offer one week’s initial training at our Birmingham Head Office covering operational aspects of running a Minster Cleaning Services business.

You will then also receive structured visits within your branch from Head Office support team members over a further 8 week period, plus ongoing support and guidance as required.


New branch investment

  • Licence, Territory & Training     £22,000

Supplies (Guide prices only)

  • Marketing launch package       £5,025
  • Computer Hardware                 £1,000
  • Miscellaneous Stationery         £200


Total Initial Package                         £28,225 + VAT

Working Capital Requirement £40,000 - £60,000 (estimated, dependent on drawings and financial costs)

Note: Finance support is available from leading high street banks, subject to status.

Minister Cleaning franchisee and cleaners


Our franchisees are special – we look for people with drive, ambition and determination to achieve their goals. You will be a people person who is customer-focused and totally committed to the business.

As a strong motivator, you will need to lead, manage and direct a workforce. By following Minster’s systems, you will be building a rock solid investment for the future.

testimony from Minister Cleaning franchisee jenny campbell from Dorset


1982 - Business started

1992 - Business was franchised and became a full member of British Franchise Association

1998 – Group turnover reaches £10 million

2000 - First branch hits £1 million turnover

2002 – Group turnover reaches £20 million

2006 - Group turnover reaches £30 million

2012 to 2017 - Network turnover grew by 35%

2016 – First branch hits £2 million turnover

Minister franchise achievements
Minister franchise achievements

Interested and want to know more?

By filling in the form below you will be able to receive a copy of the Minster Cleaning Services prospectus.

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At a Glance


Min total investment:

Min contribution:

Development type:

UK presence:
44 branches

Development type:

Franchisee Case Studies

Minster Cleaning Services Franchisee

Marc Goddard - Joint Franchisee, Minster Cleaning Services, Leeds & Wakefield

Marc Goddard joined Minster Cleaning Services in 2011 after 3 years as the Business Development Manager for the Leeds & Wakefield branch. Since then the franchise has gone from strength to strength, with Marc receiving the 2017 Minster Cleaning Services Franchise of the Year award. With an annual turnover exceeding £2 million, Marc still has plans to grow his franchise further! Learn more about Marc's journey into franchising with Minster Cleaning Services...

Franchisor Interview

Mike Parker, MD, Minster Cleaning Services: "We’re in a mature sector but still grew by 5.1%"

Minster Cleaning Services

I came to Minster more than a decade ago from HSBC, where I worked in the bank’s strategic development unit. The business acumen and people management skills I gained have really helped in my role here as managing director.

As well as being heavily involved in the recruitment of franchisees, I’m focussed on delivering them high quality support and, in the longer term, developing the range of support we provide. At the moment we’re rolling out and refining a new customer relationship management (CRM) system which will enable our franchisees to become more effective and efficient.

How long has the brand been franchising for, and how many franchise units do you have?

The business started in 1982 and we began franchising ten years later. We now have 44 franchises with a total turnover of £40million. We’re in a mature sector but still grew by 5.1% last year, which outperformed the wider economy. We could probably grow much faster but our emphasis is on creating quality relationships rather than short term boosts to revenue.

Please explain what the company is, what it does and where it started…

We’re a commercial cleaning franchise, so we provide cleaning services to offices, schools, doctors, dentists, car showrooms, to mention a few, rather than domestic homes. We’ve been cleaning since the early 80s so we really know what we’re doing and pride ourselves on our quality of service. Above all we’re reliable, consistent and professional, which is crucial in this business. When a building has to be cleaned at a certain time you need to be confident your cleaners will turn up and do the job. 

We’re also prepared to go the extra mile. We’ve been very successful in the GP market because we’ve provided cleaners with the infection control training necessary to work in medical environments.

Of course what really makes us are our franchisees and cleaners. One of our strengths is the quality of franchisee we recruit – we’re looking for people with the right skills who want a long-term relationship and will, in turn, develop a team of loyal cleaners. It’s really a meeting of minds and when it works, it really works for everyone. Which is probably why franchises usually only come up for sale when someone retires.

You have been nominated for Franchisor of the Year. What was it about your application that you think stood out for the panel in order to get to the final stages?

I’d like to think the judges recognised us as an established and trustworthy brand with a healthy and growing turnover. Our recruitment process and the quality of franchisees, mentioned above, is also an important factor, as is the ongoing support we provide franchisees which we’re continuing to broaden and deepen.

What are the future aspirations for the company?

We’re always looking for new territories and there are some areas with really great potential that we’ve yet to move into such as Cambridge and Durham. We’re also on the lookout for other business-to -business franchising opportunities, because we think our skills are very transferable.

What would winning the award mean to you and the company?

It would be fantastic recognition of our great brand and a validation of our successful approach to franchising. Not to mention a deserved pat on the back for all our franchisees and cleaners.



What support should I expect to receive when I become a Minster franchisee?

The recent 2018 bfa NatWest franchise Survey states that ‘78% of franchisees surveyed rated the support provided as the top benefit of being part of a franchise system rather than being a non-franchised small-medium enterprise.’

At Minster Cleaning Services, franchisee support is top of our agenda to ensure our franchisees have all they need to run a successful and growing business.

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