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Aspray Franchise

Aspray is a leading property damage claims management service provider. Delivered by a network of Franchisees who project manage the claim on behalf of the policyholder, from inception to completion.

Rebecca Croasdale Aspray

Interested in Aspray?

Contact Rebecca Croasdale

Business Development

or connect with Rebecca :

At a Glance

Established: 2005

UK Presence: 44 franchise units

Average start up cost: £43,000

Min personal contribution: £15,000

Development type: Single-unit franchise but can grow into a secondary territory after the first year, providing pre-determined criteria are met.

BFA Status: Full




Franchise Info

Group photo of Aspray franchisee inside

Enjoy the best of both worlds with an Aspray franchise...property damage loss assessing and the project management of the repairs

Established in 2005, Aspray offers a multi award-winning property damage claims management service that helps both residential and commercial policyholders throughout the UK make successful buildings damage insurance claims.

Aspray Appointed Representatives (Franchisees) negotiate a fair settlement for the policyholder and then project manage the repairs in order to reinstate the customer’s home or business premises to its pre-loss condition as swiftly as possible.

Aspray’s national network of loss assessing project managers enables Aspray to offer a personalised service, understanding the problems the policyholder will face at point of claim.

The role of an Aspray franchisee

When making an insurance claim, the policyholder is entitled to appoint a representative to act on their behalf. This is where Aspray comes in.

Your main role as an Aspray franchisee would be to:

  • Assess the damage to the property and put together a schedule of works which is then submitted directly to the insurance company on behalf of policyholder.
  • Negotiate a fair settlement with the insurer, or their loss adjuster, to ensure a fair settlement is reached.
  • Instruct and oversee the repair works of vetted contractors who will complete the reinstatement works to make sure the property is reinstated to its pre-loss condition as swiftly as possible.

before and after fire damage asprayFranchisee Focus: Lindsey Joseph, Aspray (Manchester Central)

Starting her franchise with a “pen and a baptism of fire”, Lindsey Joseph has grown her business into a real family affair. She has taken the training and support provided by Aspray head office and really put it into practice, providing excellent claims handling with exceptional customer service.

Her hard work was recognised at the 2022 Aspray National Conference where Lindsey won the TRUSTist award for the most customer reviews throughout 2021 whilst maintaining a 5 star rating.

“Professional and personable people to work with from start to finish. From representing your case with insurers to providing top notch contractors to complete the job well above most standards, these folks are outstanding. Highly recommended and thankful they resolved our case so expertly.” Alan L, Oct 2021

aspay testimonies

Your investment

Franchisee fee - £28,000 + VAT

Total investment - £43,000.

Franchisees who require funding will need to be able to demonstrate to lenders that they have a minimum of £15,000 liquid capital available to contribute to their start-up costs.

Specific banks like lending to franchisees. Aspray can guide you to banks who have offered loans to franchisees in the past.

Our training

Training and support are an important part of the culture at Aspray. Initial induction training takes place over 2 weeks and meets British Damage Management Association (BDMA) industry standards. But the training and support doesn’t stop there!

Becoming a well rounded franchisee is important for business success. That is why Aspray offers training and support in all business areas, so you can be sure help is on hand when it is needed.

Loss Assessing
Understanding insurance is a fundamental part of the Aspray training, providing a base knowledge of the claims procedure, insurance policies and terminology. The Aspray claims team at head office are qualified to Cert CII and Cert CILA and provide not only training courses, but ongoing support with each claim.

Buildings and their structure
Buildings are what we do. Understanding the structure of a building and the ways damage can affect a property are important skills for our franchisees. Practical training in this area is provided and continued throughout your time with Aspray both in the field as well as in the classroom.

Accounts
Running a franchise comes with all the extras of being a business owner. The Aspray CRM systems comes with a built in accounting package to help you monitor your finances. Better than this is the Aspray finance department who are on hand to help with all your queries and questions.

Sales and Marketing
As a franchisee, it is important you also focus on building your business and becoming the go to person within your territory. The sales and marketing team provide support on all aspects of promotion from managing relationships with introducers, to digital marketing, print, social media and much more.

Franchisee Focus: John Strange, Aspray (Glasgow West)

Banner of Aspray Franchisee John Strange winning Great British Franchisee Award

Franchisee, John Strange, joined Aspray in May 2016. Now going into his 7th year, John’s business has gone from strength to strength. With a team of five behind him, John has taken the loss assessing world by storm around the Glasgow West area. His drive to help policyholders is second to none, and his team work tirelessly to provide outstanding service to each policyholder they deal with.

John’s efforts were recognised this year when he was named one of Which Franchisees Great British Franchisees.

John said: “It was a huge award to win, and not just for me, but for the team, for everyone beside me and that works with me…. It is really the team and everyone behind me that allowed us to win it. So, it was massive and it was an honour, but also it was recognition for the hard work that we’ve all put in over the last five, six years.”

Hear more from John in the video below.

Do you have the attributes of an Aspray Franchisee?

The ideal background of a franchisee will be either Project Management, Quantity Surveying, Financial Services, Building Maintenance or other Senior Management / Man Management experience. However, applicants from other background will also be considered provided they can demonstrate the minimum skill set required, as listed below:

  • Excellent communication and influential skills
  • Self-motivated
  • Professionalism
  • Active listening skills
  • Ability to problem solve
  • Assertiveness

before and after fire damage aspray

Rebecca Croasdale Aspray

Interested in Aspray?

Contact Rebecca Croasdale

Business Development


Click on the link below to receive further information on our franchise opportunity. You can also connect directly with us to ask any questions.

This is FREE and non-obligatory; we never share or sell your personal information.

Success Stories

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Success Story
Our longest serving franchisee: Phil Bray

No Aspray franchisee has been a part of the network for longer than Phil Bray, 13 years and counting! Phil has seen how Aspray has developed, gone through hardships, re-structured, improved, re-positioned but most importantly, stood the test of time. If there’s one thing to take away from Phil’s story, it’s that Aspray is not only robust but is committed to moving with the times and growing in all aspects, and Phil’s seen all its transitions.

Read more
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Success Story
Roy Bowen: 10 Years of Aspray (Wakefield)

We recently caught up with Aspray (Wakefield) franchisee, Roy Bowen, who talked about the decade he has shared with Aspray.

Read more
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Success Story
Interview with Grahame Dean, Aspray Franchisee of the Year for 2019

After opening their franchise only two years ago, Richmond based franchisees Grahame Dean, and his business partner Justin Gudgeon, were named Franchisee of the Year 2019 for consistently going above and beyond to deliver exceptional service to their customers whilst continuing to grow their business. We talk to Grahame to hear about what made his 2019 a success and how his journey with Aspray began...

Read more
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Success Story
Aspray franchisee makes a difference in his local community

Customer focused franchisee, John Strange, explains how purchasing an Aspray franchise (a property damage claims management company) has given him the opportunity to make a difference within his local community in Glasgow, whilst building a successful and profitable business he and his family can be proud of.  “I can honestly say I love every day and I am now financially secure. I have built up a very successful franchise and I take great pride in helping people.” John loves his business so much that he is looking to purchase another territory within the next 12 to 18 months.

Read more
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Success Story
Interview: "I want to build a comfortable future for my family."

Bringing with her over 20 years' experience from the housing sector, Aspray Sunderland franchisee Sara Holmes has hit the ground running. Sara talks to whichfranchise about why she decided that a move into franchising was the right choice, how her previous experience has helped her and how Aspray has helped her to take back control of her work/life balance!

Read more



News

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News
Having the ambition to grow your franchise business

Mark Fletcher has been the owner of the Aspray (Swindon) franchise for a little over five years now. However, as of September this year his territory has expanded to Gloucester and Cheltenham.

Read more
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News
Third Year Title Sponsor for Aspray Glasgow West Franchisee

For the third year running, Aspray franchisee John Strange and his team at Glasgow West will be taking the title sponsor spot for local ice hockey team, The Glasgow Clan. Delighted with their continuation with the team, Aspray Glasgow West have taken their involvement one step further announcing they will also be sponsoring new player, Stephen Dixon.

Read more
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News
Glasgow Business Owner Nominated for Local Focus Awards at BFA HSBC British Franchise Awards 2022

Glasgow business owner John Strange has been shortlisted for the Community Focus award for bfa HSBC British Franchise Awards. John came across the opportunity by accident at a trade fair and on speaking with one of the current franchisees he knew right away that this was the business for him. 

Read more
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News
Another Five Years? Yes please!

In July 2022, the Aspray Franchise welcomed fresh signatures from four top performing franchisees as they continued their agreement for a further five years. Widely spread across the UK, these franchisees have experienced their fair share of success in running Aspray franchises over the last five years.

Read more
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News
Franchisee of the Year - A Clear Winner

Sara Holmes of Aspray (Sunderland), was named Franchisee of the Year at the 2021 Aspray National Conference. “It was an absolute surprise to me,” said Sara. “I’m absolutely delighted. Over the last three and a half years, I have put a lot into this business, there has been extreme high highs and low lows. Winning the Franchisee of the Year award just makes all that worthwhile.

Read more


Videos

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