Ask the North West England Franchise Experts

Cathryn Hayes - HSBC

Cathryn Hayes, Head of Franchising for HSBC since 1994, has a high profile within the franchise industry, acting as a judge on the prestigious British Franchise Association (BFA) awards which the bank sponsor. She contributes regular articles to the franchise trade press and has delivered numerous franchise seminars.
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Richard Holden - Lloyds TSB

Richard Holden is Head of Franchising for Lloyds TSB. He has 23 years banking experience and has supported a wide range of businesses in the small business sector for many years. He is responsible for providing support to the Lloyds TSB Business Managers, assisting them in assessing proposals from prospective franchisees. He is also responsible for ensuring that the network of local business managers has up to date information on the franchise systems operating within the United Kingdom.
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Elise Billy - EXB Legal

Founder and Principal of specialist franchising law firm EXB Legal and previously Head of Franchising at the largest North-West law firm, Élise is known for her commercial approach and plain English advice. She represents many expanding franchisors and has assisted and advised numerous franchisees. She is BFA affiliated and speaks regularly at seminars on franchising. Her dual business and legal background, which includes an Oxford law degree and an MBA from Europe's leading business school mean that she is ideally positioned to advise franchise clients in a business-friendly manner.
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David Bigmore - David Bigmore & Co

David Bigmore is the founder of David Bigmore & Co, Solicitors, based in the North West and the City of London. The firm is recognised as one of the leading legal firms in the UK specialising in Franchise Law, both in the UK and internationally. David qualified in 1972 and has been a Franchise lawyer since 1986.
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