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 New City UK FranchiseAbout Us | Training and Support | Financial Information | Who's Ideal for Us About Us
New City franchise…
a management franchise opportunity in the cleaning industry
New City is a national cleaning company that was originally launched in Telford, Shropshire in November 2000. We have grown from a very small company employing less than 5 staff members who primarily carried out showhome cleaning for housebuilders and property developers, to a rapidly growing operation with a team of over 80 cleaners handling a wide variety of contracts for commercial cleaning, in addition to the original core new home business.
How does the business work?
Just to make one thing clear, our franchisees are NOT cleaners; in fact our systems do not allow franchisees to handle any of the cleaning work themselves! The New City franchise is very much a management business. Our franchisees’ role is to build relationships with the clients, recruit and manage a team of cleaners, and ensure that our extremely high quality standards are met (or exceeded) by regular monitoring and management of the processes, providing feedback and responding to the needs of the client.
It is by following our carefully developed systems that we have managed to secure many high-level clients on a long-term basis, and it is by following these same systems that you will too!
We will handle marketing campaigns throughout your territory, and pass you the leads and responses which our campaigns generate. You will then follow these leads up using our carefully developed systems to maximise the opportunities, and from there the relationship with the clients becomes yours to nurture and develop.
Usually working from home you will run a small team of cleaners, perhaps only 3 or 4 initially, and as this team will be field-based much of your role will be to ensure that the systems and standards are being maintained by regular monitoring and client visits. As time goes on you will build a reputation for providing the highest quality of service in your area and – just as we did initially – you will find that referrals become an important source of new clients. As you get busier you may want to take on an Area Manager, and we will guide you through the steps to take this important decision, ultimately taking your business forward to the next level.
We will even remove one of the largest headaches for many new businesses, that of credit control and debt recovery. We will handle all invoicing and debtor management for you, leaving you free to concentrate on the more enjoyable (and more rewarding) aspects of building your business.
The Market
The UK commercial cleaning market is estimated to be worth £3 billion, and when you look around you’ll realise that every business, office block and public building needs regular cleaning, sometimes several times per week. As a direct result of this commercial cleaning is one of the UK’s fastest growing market sectors. If you then add to the mix our speciality areas of New Home cleaning and Show Home preparation you will have the opportunity to build a simple, easy to operate and tremendously profitable business of your own, whilst using our proven systems and strength of brand to ensure that once you gain a customer you not only keep them, but that they are happy to recommend you to other businesses just like theirs.
Training and Support
What about training?
Don’t worry about the initial start-up of your new business, especially if it is your first transition from employee to business owner. You will not be alone at any stage as we are here to ensure that you are successful, we are all in this together!
Our training and assessment system is specifically tailored to ensure that every aspect of the business is thoroughly covered, from sales & marketing; recruitment of staff; monitoring quality standards; operational training; finances and record keeping – in short, everything that you need to get your business up and running successfully as quickly as possible. But that is just the beginning...
Our support systems
It is extremely important to us that you are supported every step of the way from initial launch through development of the business to meet your own needs and aspirations. Remember, we have already done all of this ourselves and really understand everything that is required to operate your business successfully.
All businesses rely on a steady flow of incoming enquiries from potential customers, and as part of our commitment to you we will be continually monitoring and tailoring the marketing for your area to suit your needs. Similarly we understand the issues you will face when recruiting and managing your team of cleaners; looking after your clients and maintaining the quality standards so again we will be working very closely with you, assisting you all of the way to ensure that this process runs smoothly and easily.
We operate a unique “Tailored Support System” through which we ensure that you always receive the support you need, when you need it. New to record keeping and reporting? Don’t worry; we can guide you through all of this. Concerned about staff management? We have systems and personnel on-hand ready to assist you with whatever you need. Marketing worries? Let us run another campaign for you.
Our reputation is in your hands, and for this reason we will be working very closely alongside you to ensure that everything works successfully; the clients are happy, you’re happy and we’re happy. It is this process that has built New City into what it is today – no detail left unchecked, everything performed to the highest standard.
Financial Information
What is the investment level?
The Franchise Package fee of £24,500 plus VAT comprises of everything you will need to get your business up and running, including:
*(Please note: the van will be subject to a lease agreement)
Our ongoing fees
We charge our franchisees a very small management services fee of 6.5% and ask for contributions to a national marketing fund of just 2.5%.
Can I get finance?
We have good relationships with the main High Street banks, most of whom will advance you between 50% and 70% of the funding required. They will of course require you to present them with a business plan showing how you intend to build your business, and we will be pleased to assist you in the production of this.
Who's Ideal for Us
Is this the right franchise opportunity for me?
We will make every effort to help you to make a properly informed decision on whether or not this exciting business is right for you. It is in our interest as much as it is in yours that your new business is successful and that it is one that you continue to enjoy and benefit from.
The training is tailored to ensure that franchise suits both experienced managers and ambitious entrepreneurs with no experience in the commercial cleaning sector.
There is no benefit to us in recruiting you as a New City Franchisee if you would not enjoy the business and benefit from it as a long-term investment, so we will always help you in any way we can to ensure that this is the right opportunity for you. The good news about franchising is that most new bona fide franchise start-ups are successful where other small business start-ups may fail.
This is because franchisees use tried and tested business systems, avoid the cost of business development, use an already established and marketed national brand and are well supported by the franchisor’s headquarters.
New City Franchising support the commitment to ethical franchising; we only succeed if you succeed - it is therefore very much in our interest to work with you to develop your business to its full potential!
Further information request to New City
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Company Facts
Contact DetailsCaroline Meredith Tel: 0800 511 8815 |
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