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Expert advice from our suppliers


How to turn missed calls into sales leads

Answering the phone every time it rings can be difficult. Whether you’re already tied up on the line, out of the office or simply doing another task - it’s nearly impossible to get to the phone every single time it rings.  However, ensuring each call is answered is vital. Did you know that 60% of customers will hang up if their call isn’t answered in 1 minute? There’s no guarantee that they’ll ring back again. Leaving customers with an impersonal voicemail or on hold for long periods of time can lead to bad customer service and a negative reputation of your company. Missed calls result in missed opportunities which will impact sales. A business needs to be everywhere at once, and with a little outsourced help, they can be.

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Easy ways to use video for franchise recruitment

Article by Sarah Carlile Coconut Creatives

More and more advertisers are turning to online marketing to recruit franchisees with video content playing a vital part in this.With the average internet user spending 88% more time on a website with video than without, is it maybe time you started producing videos and including them in your annual marketing budget? Coconut Creatives explain more on the benefits of video content.

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Calling all franchisors...the Franchise Supplier Showcase and Conference 2016

Article by Brian Duckett The Franchising Centre

Looking to find out what services and products can help improve your franchise business? The Franchise Supplier Showcase event is a one-of-a-kind annual conference and exhibition which gathers franchise service providers in one place where franchisors can come to meet them and learn more about the services they provide. Taking place on the 19th October in Birmingham, this is a must-attend for those keen to develop their business.

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Franchisee recruitment has changed – have you?

Article by Brian Duckett The Franchising Centre

Love it or hate it, the internet is here to stay. It has changed our lives in many ways and all human knowledge is just one click away. And of course, it has had a huge impact on business and more specifically, in our own sector, franchisee recruitment. Unfortunately, most UK franchisors are yet to respond to this change. Hear from Brian Duckett from the Franchising Centre on the changes to franchisee recruitment.

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What to look for in your franchise territory

Article by Stuart Lee Atlas Mapping

Atlas Mapping’s duty within the franchise market is to help franchisors create territories that are fair for both franchisees and the franchisor. The advice in this article will help you to make sure you are asking the right questions about the territory on offer but to also set realistic expectations.

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When to appoint an accountant for your franchise business

Article by Jo Nockels TaxAssist Accountants

You may believe that a new franchise isn’t established enough to need an accountant. However, unless you’re an expert in accounting and tax you may find a steep learning curve awaits. TaxAssist Accountants describes how appointing an accountant can provide your new venture with some essential advice and ongoing support that will steer you through that tough first year and beyond.

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Keeping your health on track when running a home-based franchise business

Article by Mike Davis AXA PPP healthcare

When running a franchise business, working from home may be a financial necessity for some. Whilst for others, the idea of working from home sounds ideal; there is no need to endure the morning commute and you can work in the comfort of your own home office. No matter what the reasons are, if you are considering a home-based franchise, it is important to understand what you are getting yourself into.

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What makes a good accountant and how do you find one? By Chris Roberts, Franchise Finance

Article by Chris Roberts Franchise Finance

Every franchisee needs a good one but not every franchisee has a good one. Do they understand you? Do they understand your business model? If not take the time to explain what you and your business model is all about. Explain your life and your business objectives so that you are all 'singing off the same hymn sheet'. For example, do you want to show low profits because you want to minimise tax or do you want to show high profits because you want to impress your bank manager so you can borrow more money? If your accountant doesn't show an interest and 'buy in' to your business goals and strategy then it's time to find a new one!

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Why do I have to register for VAT? By Andrew Fraser, Harper MacLeod

Article by Andrew Fraser Harper MacLeod LLP

Franchise Agreements often contain an obligation on a Franchisee to register their business for VAT and remain registered throughout the duration of the Franchise Agreement. Some Agreements go as far as making any failure to comply with this clause an event which allows the Franchisor to terminate the Franchise Agreement. But why is this clause present? And why do Franchisors force franchisees (whose turnover is beneath the registration threshold) to register their business for VAT?

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